We booked this property for a weeks holiday in August for my children and us, including our 8 month old grandchild. When we arrived there were a few issues that meant that the start of our holiday was not as we had hoped. The cleaning was poor; there was a crumbs left on the dining room table and when you wiped it with a cloth it was black, we had to clean the fridge in the kitchen, the work surfaces were dirty, all of the glasses and crockery needed re-washing as they were left dirty and we had to hoover throughout as there were noticeable bits on the floor. The back two bedrooms are situated below the block of flats/apartments and the noise from upstairs was horrendous and continuous until 1am. It kept those of our family that were in those rooms, up until the occupants upstairs went to bed. We had asked Natural Retreats before booking, whether or not there was a flat above as we were concerned about noise due to the fact that we would have a baby in the party. They assured us that there was no flat above - this was not true.
Otherwise, it's a good base for exploring Cornwall and a great location for Polzeath beach. It was well equipped and nicely laid out, perfect for multi-generation family visits. There was a good selection of games, good parking, excellent wifi, washing machine and tumble dryer available etc.