We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant Surprise”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Potters Hotel & Brewery
Ranked #1 of 1 Hotels in Nulkaba
Reviewed January 6, 2013

We stayed in the Potters Hotel in January 2013. When we inquired at the Tourist Information, this hotel was not mentioned to us, which is surprising considering the very reasonable rates (AU$ 121 for a Standard Villa, AU $145 for a larger Villa, price for 2 adults including continental breakfast). The Villa was clean, the bed comfortable and the shower was great. One of the blinds had a couple of broken slats and I agree that this should have been picked up by house keeping/ maintenance. There is free WiFi connection, a pool and a Spa pool (which was not heated). The staff is friendly and helpful. The restaurant has good pub food and a nice family-friendly atmosphere. The brewery offers tours and you can try a variety of beers in the bar.

Room Tip: We only stayed one night and therefore cannot comment on the room service.
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sun005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Manager at Potters Hotel & Brewery, responded to this reviewResponded January 7, 2013

Thank you so much for taking the time to compile a review of our resort. We are constantly upgrading and making improvements to our accommodation facilties and can now advise blinds have since been replaced in our villas so next time you stay you can take a look, we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (380)
Traveler rating
Traveler type
Time of year
Language

279 - 285 of 380 reviews

Reviewed January 6, 2013

we stayed here over new years,the kids loved the pool as it was stinking hot,we found all staff extremely pleasant, and the rooms were lovely, although as we had 2 small kids i thought there would be a bedroom not just open plan with all the beds .We would definatley come back and reccommend potters to our friends

Room Tip: room 29 was very quiet with a bush aspect but not super close to pools and restaurant
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this reviewResponded January 6, 2013

Hi Greg, Thank you for taking the time to reivew our resort. Fantastic news that you were are returning guest. Room 29 is designed to be open plan living for families. Potters also have spa units which are two bedrooms with seperate spacious living areas. Maybe that can be something for your to review upon your next visit! We hope to see you again soon at Potters.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

Error when booking and paying over phone. Funds were credited back straight away when I noticed the error. Housekeeping very helpful bringing extra requested items. Lovely lady :)
Breakfast great. Husband enjoyed the beer. Kids enjoyed play area, pool and tennis.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 9Amanda9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this reviewResponded January 6, 2013

Thank you for your wonderful review on our resort and we are so pleased to hear you enjoyed your stay. We strive to exceed our guests expectations and our staff are Potters have a genuine interest in ensuring guests enjoy their stay. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

I was nervous about coming here owing to some of the comments about rooms. We stayed in room #64 and it was pristine. Everything was beautifully maintained; I have no complaints whatsoever, and I am very picky about cleanliness. The beds were comfortable and we slept well. It was VERY good value for money, especially given that breakfast was included and the wi-fi is free!

Great things about this hotel include its central location, cleanliness, lovely grounds, free breakfast, free wi-fi (which worked flawlessly), excellent and well-priced lunches, and the beer tour. But hands-down the best thing about the hotel is the friendliness and helpfulness of its staff. Absolutely everyone we met there, from the wait staff to the front desk, were helpful and friendly. They seemed genuinely pleased to be of service and happy we were there. I would definitely stay here again.

Room Tip: Room #64 was clean, large and spacious, close to the restaurant and reception, and included a kitche...
See more room tips
  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank roeslers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this reviewResponded December 29, 2012

Hi Roeslers,
Thank you so much for taking the time to review our resort. Its always such a pleasure to hear that our guests enjoyed their stay. We take pride in our 3.5 star rating and our staff have a genuine interest in ensuring guests have the ultimate experience during their stay. We constantly strive to provide the best service we possibly can and so pleased your stay was so wonderful. Hope to see you soon at Potters.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2012

Thank you to potters for your compassion and care when we had to make a last minute cancel to our recent trip to the hunter for a concert. The friendly manager was understanding of our situation (husband taken to hospital day prior), she cancelled our booking with no charge and showed lovely empathy for our situation. Really appreciated this caring customer service at a time like that.

Stayed: November 2012, traveled as a couple
Thank MRN901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Manager at Potters Hotel & Brewery, responded to this reviewResponded November 28, 2012

Hi MRN901,

Thank you for taking the time to provide some feedback on our services. We are sorry you were unable to enjoy our facilities on this particular occassion. We are proud of our 3.5 star Hotel Brewery Resort and look forward to see you at Potters for your next visit to the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

The staff were very friendly including the cleaning staff BUT the bedhead in our room, someone had a party, it was disgusting. The staff did offer to change rooms when we mentioned it but we declined, we just didn't touch it. One thing I did not mention was the bed was broken in the middle it had a huge dip my husband thought they would notice this when they moved the bed to fix bedhead. I made sure that I mentioned the bedhead again when checking out and they did say they were going to fix it. It was so bad I have no idea why the cleaning staff did not notice.
Other then that the place was great the food was excellent I think I put on about 3 kilos in two days.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cindi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this reviewResponded November 28, 2012

Hi Cindi, Thank you for choosing Potters Hotel Brewery Resort. We are delighted you enjoyed our location and all our facilities! Our chef takes great pride in the food and we are delighted to hear you enjoyed it so much. I apologies for the issues you experienced in relation to your bedding. We hope next time you come to stay with us at potters we can exceed your expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

I stayed here about 4 years ago and i could not believe how much this palce has gone down hill. Stayed in a King room, there were stains all over the bed head and chairs. The pillows smelt and the outdoor table had not been wiped for months. The service was also way below pair. It was like i was an interuption to their day I would not recommend this place to be used as a jail. Really horrible!!!!!

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this reviewResponded November 28, 2012

Hi Michelle,
Thank you for taking the time to review our resort and providing us feedback in relation to your stay. We take such comments seriously and are grateful for the opportunity to improve our services.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Nulkaba
1.8 mi away
Crowne Plaza Hunter Valley
5.1 mi away
Chateau Elan Hunter Valley
2 mi away
Wine Country Motor Inn
Wine Country Motor Inn
#4 of 16 in Cessnock
368 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Kirkton Park Hotel Hunter Valley
2.7 mi away
The Convent Hunter Valley
The Convent Hunter Valley
#11 of 15 in Pokolbin
255 reviews
5.1 mi away
Grand Mercure The Vintage Hunter Valley
Show Prices
Show Prices
Show Prices

Been to Potters Hotel & Brewery? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Potters Hotel & Brewery

Address: Wine Country Drive, Nulkaba, Cessnock, New South Wales 2325, Australia (Formerly Quality Resort)
Location: Australia > New South Wales > Greater Newcastle > Cessnock > Nulkaba
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Nulkaba
Price Range: $75 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Potters Hotel & Brewery 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Situated in the heart of Hunter Valley Wine Country, Potters is a relaxing getaway. With new ownership since late 2008, Potters is home to the Hunter Beer Co., a fabulous Brasserie and Resort-Style Accommodation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Agoda, Orbitz, Cheap Tickets and TripOnline SA so you can book your Potters Hotel & Brewery reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Potters Hotel And Brewery
Potters Hotel & Brewery Greater Newcastle/Cessnock, Australia
Potters Brewery

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing