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“great value for money”

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Potters Hotel & Brewery
Ranked #1 of 1 Hotels in Nulkaba
Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great value for money”
Reviewed January 6, 2013

we stayed here over new years,the kids loved the pool as it was stinking hot,we found all staff extremely pleasant, and the rooms were lovely, although as we had 2 small kids i thought there would be a bedroom not just open plan with all the beds .We would definatley come back and reccommend potters to our friends

Room Tip: room 29 was very quiet with a bush aspect but not super close to pools and restaurant
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this review, January 6, 2013
Hi Greg, Thank you for taking the time to reivew our resort. Fantastic news that you were are returning guest. Room 29 is designed to be open plan living for families. Potters also have spa units which are two bedrooms with seperate spacious living areas. Maybe that can be something for your to review upon your next visit! We hope to see you again soon at Potters.
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356 reviews from our community

Traveler rating
    75
    134
    81
    35
    31
See reviews for
64
170
4
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2013

Error when booking and paying over phone. Funds were credited back straight away when I noticed the error. Housekeeping very helpful bringing extra requested items. Lovely lady :)
Breakfast great. Husband enjoyed the beer. Kids enjoyed play area, pool and tennis.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 9Amanda9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this review, January 6, 2013
Thank you for your wonderful review on our resort and we are so pleased to hear you enjoyed your stay. We strive to exceed our guests expectations and our staff are Potters have a genuine interest in ensuring guests enjoy their stay. We hope to see you again soon!
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Washington DC & San Diego CA
Level Contributor
94 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed December 28, 2012

I was nervous about coming here owing to some of the comments about rooms. We stayed in room #64 and it was pristine. Everything was beautifully maintained; I have no complaints whatsoever, and I am very picky about cleanliness. The beds were comfortable and we slept well. It was VERY good value for money, especially given that breakfast was included and the wi-fi is free!

Great things about this hotel include its central location, cleanliness, lovely grounds, free breakfast, free wi-fi (which worked flawlessly), excellent and well-priced lunches, and the beer tour. But hands-down the best thing about the hotel is the friendliness and helpfulness of its staff. Absolutely everyone we met there, from the wait staff to the front desk, were helpful and friendly. They seemed genuinely pleased to be of service and happy we were there. I would definitely stay here again.

Room Tip: Room #64 was clean, large and spacious, close to the restaurant and reception, and included a kitche...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roeslers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this review, December 29, 2012
Hi Roeslers,
Thank you so much for taking the time to review our resort. Its always such a pleasure to hear that our guests enjoyed their stay. We take pride in our 3.5 star rating and our staff have a genuine interest in ensuring guests have the ultimate experience during their stay. We constantly strive to provide the best service we possibly can and so pleased your stay was so wonderful. Hope to see you soon at Potters.
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Sydney, Australia
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 21, 2012

Thank you to potters for your compassion and care when we had to make a last minute cancel to our recent trip to the hunter for a concert. The friendly manager was understanding of our situation (husband taken to hospital day prior), she cancelled our booking with no charge and showed lovely empathy for our situation. Really appreciated this caring customer service at a time like that.

Stayed November 2012, traveled as a couple
Helpful?
Thank MRN901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Manager at Potters Hotel & Brewery, responded to this review, November 28, 2012
Hi MRN901,

Thank you for taking the time to provide some feedback on our services. We are sorry you were unable to enjoy our facilities on this particular occassion. We are proud of our 3.5 star Hotel Brewery Resort and look forward to see you at Potters for your next visit to the area.
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Dapto, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 15, 2012

The staff were very friendly including the cleaning staff BUT the bedhead in our room, someone had a party, it was disgusting. The staff did offer to change rooms when we mentioned it but we declined, we just didn't touch it. One thing I did not mention was the bed was broken in the middle it had a huge dip my husband thought they would notice this when they moved the bed to fix bedhead. I made sure that I mentioned the bedhead again when checking out and they did say they were going to fix it. It was so bad I have no idea why the cleaning staff did not notice.
Other then that the place was great the food was excellent I think I put on about 3 kilos in two days.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this review, November 28, 2012
Hi Cindi, Thank you for choosing Potters Hotel Brewery Resort. We are delighted you enjoyed our location and all our facilities! Our chef takes great pride in the food and we are delighted to hear you enjoyed it so much. I apologies for the issues you experienced in relation to your bedding. We hope next time you come to stay with us at potters we can exceed your expectations.
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Bateau Bay, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 11, 2012

I stayed here about 4 years ago and i could not believe how much this palce has gone down hill. Stayed in a King room, there were stains all over the bed head and chairs. The pillows smelt and the outdoor table had not been wiped for months. The service was also way below pair. It was like i was an interuption to their day I would not recommend this place to be used as a jail. Really horrible!!!!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this review, November 28, 2012
Hi Michelle,
Thank you for taking the time to review our resort and providing us feedback in relation to your stay. We take such comments seriously and are grateful for the opportunity to improve our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nulkaba hotels

Kirton, Suffolk, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2012

Accommodation was good. Comfortable and spacious and kept clean. Free WiFi. Brewery is excellent. The Blond was fine, the Pale Ale very good but the Bock a problem - too easy to ask for another. Restaurant is very good. Can be a bit crowded, but then I'm not surprised. Thanks Hamish!

Room Tip: Don't visit if you are driving. Too easy to go over the limit.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felixstones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PottersResort, Front Office Manager at Potters Hotel & Brewery, responded to this review, November 28, 2012
Hi Felixstones,
Thank you for taking the time to review our resort and our brewery. We are aboslutely delighted that you enjoyed our beers so much. The Boch is creamy and smooth and is quiet unique. The flavour is dark with the drinking ability of a lager. We hope to see you again at our resort some time soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Potters Hotel & Brewery

Property: Potters Hotel & Brewery
Address: Wine Country Drive, Nulkaba, Cessnock, New South Wales 2325, Australia (Formerly Quality Resort)
Location: Australia > New South Wales > Greater Newcastle > Cessnock > Nulkaba
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Nulkaba
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Potters Hotel & Brewery 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Situated in the heart of Hunter Valley Wine Country, Potters is a relaxing getaway. With new ownership since late 2008, Potters is home to the Hunter Beer Co., a fabulous Brasserie and Resort-Style Accommodation. ... more   less 
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Also Known As:
Potters Hotel And Brewery
Potters Hotel & Brewery Greater Newcastle/Cessnock, Australia
Potters Brewery

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