I chose the Normanton Park Hotel as an overnight stop for us on our (scenic) route up to Norfolk for our summer holiday. One of the main reasons for choosing it was the idea of eating in their conservatory with a view of Rutland Water and also that it was pet-friendly.
We had a friendly enough welcome and the room in the courtyard was very nice, a good size, and very comfortable with all the usual amenities so no complaints there.
We took our dog for a nice walk along Rutland Water having booked a table in the restaurant. We had a really nice meal and I have no complaints about the service or the food, however we weren't in the conservatory, just in a a rather small dining room. From listening to what the staff were saying it was obvious there was a wedding on the next day.
The next morning we expected breakfast in the conservatory (it was even advertised on our confirmation email) however we had breakfast in the Clockroom instead.
When I went to pay the bill I asked why we weren't able to eat in the conservatory and was told it because there was a function. I did make the point that the "fine dining experience" was heavily advertised on their website and also on our booking confirmation. The receptionist did apologise however nothing was offered as a gesture, which I was quite surprised about. If it had been my hotel that would have been my immediate reaction.
So I would say lovely hotel, stunning location, good food, but just check the conservatory is open before you go and stay there!
- Official Description (provided by the hotel):
- This 3-star hotel is situated in the picturesque county of Rutland, Leicestershire. Standing majestically next to the shores of Rutland Water, only 8 miles from the market town of Oakham, it offers easy access from the A1 and M1. This is the perfect venue for your leisure break, all your functions, meetings and events. The hotel is close to business centres and local attractions including the Great Hall of Oakham Castle, Rockingham Racetrack, Burghley House and more. ... more less
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- Also Known As:
- Best Western Oakham