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All reviewsno liftsea viewsea fronthotel is situatedfriendly hotelbognor regisstayed here for one nightshort breakfamily roombognor townindoor poolbit datedbreakfast was excellentcomfortable staycooked breakfastground floorbunk beds
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Reviewed December 9, 2012

Well were to start? Food poor,starter, King prawns in pastry,tasted like Iceland cheap stuff, Main, beef very fatty, Chease and bisc,very nice,The bar staff did not have a clue,we were charged 3 diff prices for the same round of drinks,and they tried to overcharge us by £££££££ for the wine at the table,they asked for requests for the disco,these were given but not played,all in all a wast of money.

  • Stayed: December 2012, traveled with friends
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1  Thank squashplayer41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this reviewResponded January 11, 2013

Dear Guest,

Thank you for some of your feedback.

I was disappointed to learn that you found the food quality poor. The team managed to serve over 2500 Christmas meals and we received only two complaints.

The 'King Prawn' starter you refer to was actually outlined as 'Filo Pastry Prawns' on our Christmas Menu. Perhaps this is why the starter did not meet your expectations?

I apologise for your experience with the bar, we were trialing different drinks promotions and the team were busy getting used to all the variations from the standard bar tariff. I am sure that you can appreciate the promotions were introduced to benefit our guests.

If I can provide you with any further assistance then please do not hesitate to contact me directly by e-mail on reservations@beachcroft-hotel.co.uk.

Yours Sincerely

Phillip Roberts
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

We used this Hotel as a base to tour Sussex. For that purpose ideally situated , with Promenade `at bottom of garden/car park` . Award winning for Breakfasts, with Evening Menus giving good choices, at sensible prices . Staff both attentive and efficient.

Room Tip: Ask for 1st floor room facing the Sea ( There are no lifts i.e. only 2 floored )
  • Stayed: October 2012, traveled with friends
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2  Thank WorcesterJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this reviewResponded January 11, 2013

Dear Guest,

Many thanks for taking the time to review our hotel. I am pleased that you found our hotel comfortable.

We hope that next time you are visiting you will be able to pay us a visit again.

Yours Sincerely

Phillip Roberts
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

We stayed here with a group of 14 other Classic Cars and had a great time. Rooms were clean and comfortable but if you have a problem with stairs ask for a ground floor room the stairs are very narrow and steep. Breakfasts were excellent and rest of the food was good too. It's a very good area with plenty to do, Arundel being particularly good. Nice to wake up to the sound of waves breakin on the shore. Nice little pool was an added bonus.

  • Stayed: October 2012, traveled with friends
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3  Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

I booked this room for my family, which they just returned from. They said it was a great hotel staff very helpful. Was able to check in early as we just check out of a holiday park. The hotel room was vet clean and tidy, beds very comfortable and bunk beds suitable for adults to use. The breakfast was very good what a great selection of fresh fruit n pastries. Will stay here again. Keep up the good work!!!!!!!
Lady checked us in thanks for your help

Inkin

Room Tip: We stayed in room 32 lovely view of the sea
  • Stayed: September 2012, traveled with family
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1  Thank Clifford I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this reviewResponded October 13, 2012

Dear Guest,

Thank you for taking the time to review our hotel online. I am pleased you enjoyed your stay with us. I trust that you had a safe journey back to Liverpool and hope that you will visit us again if staying in the local area.

Yours Sincerely

Phillip Roberts
Hotel Manager

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Reviewed September 28, 2012

stopped here with 3 other men for the Goodwood Revival, we had peeked a look some months before while at the Festival of Speed, we thought then that it looked a bit jaded, however when we did stop there it was far better than we expected admittedly the rooms could do with a facelift but the staff were wonderful and the breakfasts were very good, everynight we were there there was a lively function and we were told we could go in, it really is quite a fun place. It is ideally located on a long promenade about 10 min walk into Bognor and it also has a nice little pool. no doubt they will get round to improving all the rooms. We will stay again.

Room Tip: don't think its worth paying extra for sea view, windows quite small
  • Stayed: September 2012, traveled with friends
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1  Thank tony w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this reviewResponded October 13, 2012

Dear Guest,

Thank you for deciding to stay at the Beachcroft Hotel. We hope that you enjoyed your time at Goodwood?

I have passed on your comments to our team who were pleased to learn that you enjoyed your stay with us.

We look forward to the possibility of welcoming you back to the hotel on another occasion.

Yours Sincerely

Phillip Roberts
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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