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“Oasis at the Beach”

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Crowne Plaza Duqm Hotel
Ranked #1 of 4 Hotels in Duqm
Certificate of Excellence
Essen, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Oasis at the Beach”
5 of 5 bubbles Reviewed January 29, 2014

Having been permanet resident at the Crown Plaza Hotel Al Duqm since August 2013 I would like to recommend this Hotel to all potential Guests. Being a new Hotel it has the facilities expected with a heated outdoor Pool, Gymnasium, Sports Bar, Restaurants, etc. The Hotel is ideally located at Al Duqm half way between Muscat and Salalah. If travelling by car from Muscat to Salalah a drop in for
a Night would be recommended and then continue travelling the next Day fresh and relaxed further to Salalah/Muscat. The Guestrooms are furnished to a very high Standard with comfortable King Beds, large Bathroom, Balkony, Workdesk and a large TV with a good selection of English and Arabis channels. All of the Hotel Staff are excellent. Nothing is too much of a problem and any issue are dealt with efficiently and with no fuss. The Food are good and the Seafood Buffet night every Wednesday deserves a particular mention. This Buffet is not to be missed. One minor issue is the Derbis washed onto the Beach, but the Hotel Staff strive to keep the Area as clean as possible. I still enjoy my stay at the Crown Plaza Duqm because the Hotel Staff makes me feel like home.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Frank E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this review, February 4, 2014
Dear Frank E,

Thank you for posting your fantastic review and enjoyed your comments.

I am indeed very delighted to know that you are enjoying all aspects of your stay with us, it really does make a difference to my team to know what they do help feel them make special.

Thank you!


Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    113
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    3
    1
    1
See reviews for
20
44
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51
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
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  • Any
English first
Southampton, United Kingdom
1 review
5 of 5 bubbles Reviewed January 21, 2014

Had 2 nights in this hotel on business in Duqm. Great hotel, great facilities, really nice rooms. Staff were very friendly and helpful. A bit weird that it felt like there were never more than 15 guests, and the food on the standard menu in the hotel was not as good as it sounded, however the standout for me was the Seafood Buffet on the Wednesday night. Lots of fresh fish cooked as you like it. Delicious!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this review, January 22, 2014
Dear Nick E,

Thank you for being our guest and taking the time to post your comments on TripAdvisor.

I am delighted to know that you enjoyed your stay with us and especially our Seafood night.

We appreciate your feedback on our food and beverage offerings and have taken your comments on board to see how we can improve in this area of our service.

I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.


Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
207 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed December 27, 2013

Lots of investment is coming to Duqm, but it will take a little time to become a fully fledged town a la Salalah or other more established coastal locations. So this makes the Crowne Plaza even more special. Located pretty much in the middle of nowhere, you get Western quality accommodation blended with a typically warm Omani welcome. The hotel backs right onto the beach, and is ideal as a retreat to get away from the world for a few days. Wonderful seafood, free wifi, brilliant staff, well equipped gym, business services, bar and so forth. Well worth a visit, especially before every one else discovers it!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FiShep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this review, December 29, 2013
Dear FiShep,

Thank you for posting your fantastic review, enjoyed your comments.

The guest experience is very important to us as we always strive to give the best possible service to our valuable guests.

I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.



Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 21, 2013

There's not much in Duqm yet, but this hotel is absolutely beautiful. It has everything a family needs to kick back and enjoy the beach, outdoor pool, or in door restaurants. The rooms are nice and comfortable, and the staff is fantastic. I've been around the world, and this is one of the friendliest staffs I've experienced. I can't wait until Duqm reaches it's full potential... I look forward to staying at the Duqm Crowne Plaza again. Great place to stop and rest on your way from or to Sallalah.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 844Michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this review, November 28, 2013
Dear 844 Michael,

Thank you for taking the time to post your review and enjoyed your comments!

I am indeed very delighted to know that you enjoyed all the aspects of your stay with us, it really does make a difference to my team to know what they do help feel them make special.

It was a pleasure to being of service to you and I hope to see you soon.


Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oman
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Even though the service in this hotel deserves a five star rating I am giving the rating for staff friendliness. I have never ever been to a hotel where every single member of staff knows who you are, most use your name, and ALL smile and greet you everytime you see them. The staff also have an energy that you do not often see, they are everywhere doing all sorts of things and offering all sorts of assistance. In addition - I was there for a week and I think I put on 5 kgs - the food was so delicious, espcially the seafood barbeque on the Wednesday night.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoisOman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this review, November 17, 2013
Dear LoisOman,

Thanks for your lovely comments on the service and hospitality you received during your recent stay with us.

Really pleased you enjoyed our Seafood Night, which is being held every Wednesday at the Souq Restaurant. We are very proud of what our service team are creating especially encouraging to see the high volume of positive comments.

Thanks again and I hope to see you soon!


Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Though it is the only resort hotel available, it does not compromise on service or hospitality. Rooms are exceptionally clean, food is comparable to that of other resorts, and amenities are on par with other resorts I have stayed at in other parts of the world.

What sets this place apart is service. The staff are friendly, welcoming, and bend over backwards to take care of any need. The men are gentlemen and the women are all elegant and lovely.

I will return to this resort.

Kevin

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlohaKevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this review, November 17, 2013
Dear Kevin,

Thank you and enjoyed your comments!

It’s feedback like this that makes us realize how much of a positive impact we have on our guests.

It was a pleasure to being of service to you and I hope to see you soon.


Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salalah, Oman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 10, 2013

One of the best hotels in OMAN !!! all facilities you are looking for and with the excellent services. staff there are helpfull and excellent.
Special thanks to Andrea and Isaam for there excellent services and help.

Sure I will spend my next holyday here.

Regards,
Musallam Kashoob

Room Tip: Sea view is perfect
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Musallam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this review, November 11, 2013
Dear Musallam Kashoob,

Thank you very much for taking the time to review us on TripAdvisor.

I was delighted to read your lovely comments and thank you for making a special mention of Andrea and Isaam, which has been my pleasure to share with the team concerned.

The guest experience is very important to us as we always strive to give the best possible service to our valuable guests.

We hope to see you soon at the hotel!


Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Duqm Hotel

Property: Crowne Plaza Duqm Hotel
Address: P.O. Box 6 | PC 711, Duqm, Oman
Phone Number:
Location: Oman > Al Wusta Governorate > Duqm
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Duqm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Duqm Hotel 4*
Number of rooms: 213
Official Description (provided by the hotel):
Crowne Plaza Duqm features 213 rooms and suites designed with style and comfort in mind. Indulge in a skillfully prepared meal in one of our restaurants showcasing the best of local produce. Enjoy a drink by the hotel's infinity pool or take time to unwind exploring the untouched sandy beaches surrounding the property. ... more   less 
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