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“A 2-night stay in Duqm”

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Crowne Plaza Duqm Hotel
Ranked #1 of 4 Hotels in Duqm
Certificate of Excellence
Reviewed August 21, 2013

First Class ! Nothing was too much trouble, room and facilities were great, just what the tired traveller needs. But it was windy, so couldn't use the pool. The room itself was facing the sea, and had a small balcolny. The bed was really comfortable, and the final checkout experience straightforward.

  • Stayed: August 2013, traveled on business
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Thank winchester_andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this reviewResponded August 24, 2013

Dear Andy Winchester,
Thank you very much for your positive comments regarding the service and hospitality you received during your recent stay at the hotel, it was a pleasure!
I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.
Kind regards

ALI SALIH
GENERAL MANAGER
Crowne Plaza Duqm
Sultanate of Oman.

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Reviews (169)
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119 - 125 of 169 reviews

Reviewed July 23, 2013

This has to be one of the nicest experiences in a hotel that I have ever had, on arrival a very polite lady (Andrea) welcomed me and made me feel welcome straight away. From then on in the whole hotel team made me stay very pleasant and comfortable. Had a sea facing view, which I believe all rooms have, enjoyed siting out on the balcony reading a book listening to the waves and the balconies have subtle lighting to help you read on a night time.
The restaurant food is very good and well worth staying in for, the breakfast is fantasic with a great selection, you are truely spoilt for choice and quality. The bar in the hotel is comfortable and relaxing, this is shared with visitors to the hotel and can be a little loud if you are wanting to chill, but a great environment.
Highly recommend you use the pool and gym facilitiies, brand new equipment with very knowledgable and friendly staff. Towels available for the pool provided by the hotel.
This is just a fantastic hotel and I certainly enjoyed my stay and can not wait to return.

  • Stayed: July 2013, traveled on business
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Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali S, General Manager at Crowne Plaza Duqm Hotel, responded to this reviewResponded July 24, 2013

Dear Ian L,


Thank you for posting your fantastic review, enjoyed your comments.

I can't tell you how pleased Andrea was to see her name in TripAdvisor!

Thanks again and I hope to see you soon.




Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman

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Reviewed July 20, 2013

Nowhere! The hotel is wonderful, the food is delicious, the staff are very friendly and helpful. If you want to relax and do nothing then this is the place - just make sure it's not during the windy seasons from June through August. There isn't much to do here so we stayed 2 nights and carried on up the coast to Ras Al Jinz to see the turtles nesting. Special thanks to Salim.

  • Stayed: July 2013, traveled with family
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Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali S, General Manager at Crowne Plaza Duqm Hotel, responded to this reviewResponded July 24, 2013

Dear p_i_churchill,

Thank you very much for your positive comments regarding the service and hospitality you received during your recent stay at the hotel, it was a pleasure!

Thank you for making a special mention of Salim, it really means a lot to my team members to know that our guests are happy.

I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.



Kind regards,

Ali Salih
General Manager
Crowne Plaza Duqm
T: +968 25214400| F: +968 25214402
P.O. Box 6 | PC 711 | Haima, Sultanate of Oman

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Reviewed July 6, 2013

This was my second visit to the Crowne Plaza in Duqm. Both visits have been superb. This time as even better as more amenities are now available. This is the BEST place to stay in Duqm and certainly a gem to find in the middle of the desert. Very nice rooms, amenities and outstanding food. Would definitely stay here again and very likely will in the near future!

  • Stayed: July 2013, traveled on business
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Thank cselliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleftherios K, General Manager at Crowne Plaza Duqm Hotel, responded to this reviewResponded July 10, 2013

Dear Guest,

Greetings from sunny Oman!

Thank you for taking the time to share your positive comments on Tripadvisor regarding your recent stay with us.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognises our team’s efforts and takes the time to say thank you. Your comments will be shared with our entire team, as reinforcement to continue their efforts to make Crowne Plaza Duqm a leader in excellence.
Perhaps you would be kind enough to contact me directly when planning a future trip to Oman so that I can personally make the necessary arrangements to ensure that your next stay is a comfortable and enjoyable one.
I sincerely hope that we will have the pleasure of welcoming you back to Crowne Plaza Duqm in the near future.

Once again, thank you for your thoughtful comments.


Kind Regards

Ali Salih

General Manager

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Reviewed June 9, 2013

Attendance to ensuring your every comfort and requests are fulfilled is taken seriously which is what I love about this hotel. Situated at the door step of the beach with a breathtaking view and engulfed with amazing evening breezes.....simply cant wait to go back and have another round of it all. As for the food was DELICIOUS! Only one point though; there were slight delays or tiny mistakes with orders which can be ignored once you dive into the food or service ordered, however the staff quickly are apologetic and inform you of expected delays. Not something to miss out on!

  • Stayed: June 2013, traveled with friends
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Thank HamadSHD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this reviewResponded August 27, 2013

Dear Hamad,
Thank you very much for your positive comments regarding the service and hospitality you received during your recent stay at the hotel, it was a pleasure!
I hope to have the opportunity to welcoming you back to the hotel in the not too distant future.
Kind regards
Ali Salih
General Manager
Crowne Plaza Duqm
Sultanate of Oman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

The Crowne Plaza at Duqm is a superb hotel. The facility sits on the beach and has outstanding pool side ammenities. The room accommodations are excellent, the food is exquisite. The weight room / exercise room could use a few more weights (barbells) but the facility is clean with an awesome view. The staff is courtious, friendly and very easy on the eyes. I highly recommend this hotel for all levels of executives.

  • Stayed: April 2013, traveled on business
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Thank Will B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliSalih, General Manager at Crowne Plaza Duqm Hotel, responded to this reviewResponded September 12, 2013

Dear Will
Thank you for posting your fantastic review, enjoyed your comments.
Thanks again and I hope to see you soon.
Kind regards
Ali Salih
General Manager
Crowne Plaza Duqm
Oman.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

The Crowne Plaza at Duqm is a new Hotel located by the Beach around 8km from the main town. Duqm is a small town with little or nothing worth mentioning so the new Hotel is a breath of fresh air in the region.
Being a new Hotel, and currently undergoing a soft opening, there are some minor issues as one would expect but these are swiftly dealt with by the staff.
All the staff we encountered were friendly, responsive and will go out of their way to assist in any way they can.
Comments as follows for Hotel areas:
Reception - Quick check-in and check-out. All staff very efficient from guest relations to bell boy.
Rooms - Very comfortable, clean, and to the quality one would expect from a Crowne Plaza. Plenty of TV channels, very comfortable bed, and a balcony in every room which is particularly good for smokers (as all rooms are non-smoking). Large Bathroom which includes both a bath and a separate shower.
Leisure - Good size Fitness Centre with a large selection of equipment. Nice swimming pool area & plenty of sun loungers. Again, great staff.
Restaurants - Only the main restaurant open during our stay. A separate Fish restaurant due to open very soon. The food improved throughout our stay and the Buffet Dinner is excellent quality and good value for money. No buffet breakfast available but this will commence when the Hotel is busier. A la carte breakfast is ok, but the room service breakfast has a better selection.
Sports Bar - Unfortunately no liquor licence during our stay but the management advise they will receive this shortly. The Bar is large, looks comfortable, and will offer a selection of bar meals when open.
Laundry - Excellent service at a reasonable price.

This is a quality Hotel at the upper end of the price scale in Duqm but, in our opinion, it is well worth the additional cost to ensure a relaxing, comfortable stay, with very good staff and a high attention to detail.

Room Tip: Get a room looking onto the swimming pool. Great sea views.
  • Stayed: May 2013, traveled on business
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Thank David_HSohar_Oman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleftherios K, Front Office Manager at Crowne Plaza Duqm Hotel, responded to this reviewResponded May 11, 2013

Dear Guest,

Thank you for taking the time to share your constructive feedback regarding your recent stay with us.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognises our team’s efforts and takes the time to say thank you. Your comments will be shared with our entire team, as reinforcement to continue their efforts to make Crowne Plaza Duqm a leader in excellence.

I sincerely hope that we will have the pleasure of welcoming you back in the near future.

Once again, thank you for your thoughtful comments.

Eleftherios P. Kavieris
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Duqm Hotel

Address: P.O. Box 6 | PC 711, Duqm, Oman
Phone Number:
Location: Oman > Al Wusta Governorate > Duqm
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Duqm
Price Range: $121 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Duqm Hotel 4*
Number of rooms: 213
Official Description (provided by the hotel):
Crowne Plaza Duqm features 213 rooms and suites designed with style and comfort in mind. Indulge in a skillfully prepared meal in one of our restaurants showcasing the best of local produce. Enjoy a drink by the hotel's infinity pool or take time to unwind exploring the untouched sandy beaches surrounding the property. ... more   less 
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