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“Fantastic Hotel”

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Briars Hall Country House Hotel
Ranked #1 of 1 Lathom B&B and Inns
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
1 review
“Fantastic Hotel”
Reviewed February 8, 2011

The Geordie Boys and the token Makem.
We stay at this hotel on a regular basis (it's our second home) and cannot fault the hotel, staff, and facilities, The food is always good (just a shame they took the mushroom pot off the menu), The staff are more like family always welcoming and friendly. and the rooms are to a high standard and very comfortable, if your looking for a good hotel and want an enjoyable stay you cannot go any better than this hotel.

  • Stayed December 2010, traveled on business
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Helpful?
Thank TheTokenMakem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul_Dunbavin, General Manager at Briars Hall Country House Hotel, responded to this review, February 21, 2011
Thank you for your lovely comments. As you know we do try to make Briars Hall feel like home for all our guests. We really do appreciate your loyalty and look forward to your next visit.
Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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427 reviews from our community

Traveler rating
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    13
    3
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143
128
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Any
English first
worcestershire
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 3, 2011

we have just stayed at this hotel, we receive a warm friendly welcome by staff in reception, our interconecting rooms were ready and waiting for us,even though we were fairly early ,the hotel was spotless,every member of staff here deserves an award for being knowledgable,friendly ,helpful,nothing was too much trouble,day or night, The bedrooms were again spotless ,pleasent and welcoming ,with good lighting, plenty of storage and hanging space, The beds, were immaculately clean and comfortable, tea and coffee facilites and tv, bath and shower facilites,The food was served fresh,piping hot and restaurant service -lunch and breakfast was excellent.
ive seen complaints on here re curtains-we had no problem and would say any previous problems have been rectified - heating - we were fine, shower -not a power shower ,water nice and hot and easy to use.this is rated a 3* hotel,yet ive stayed in many a 4* that did not have this quality of service.we had a most enjoyable time and without a doubt we will definately return.

  • Stayed January 2011, traveled with family
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Helpful?
Thank kirstnwen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul_Dunbavin, General Manager at Briars Hall Country House Hotel, responded to this review, January 7, 2011
Thank you for your lovely comments regarding your stay with us.
I have printed off your comments and placed them on the staff notice board for all to see.

Your complimentary comments about the staff are particularly pleasing as we place great emphasis on making our guests feel like they are at home whilst being away.
Thanks again and I look forward to welcoming you back to Briars Hall in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
warrington
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 3, 2010

me and my partner stayed here for a family wedding, it was an excellent venue really clean and friendly staff. The hotel was nice and clean and food was lovely, the only 2 things i can fault the hotel on was the rooms were really over heated and the bar in the function room was priced roughly 20 to 40 pence a pint dearer than in the public bar which i thought was a bit off as they had already paid extra for the function room anyway. Other than that it was a really enjoyable stay.

  • Stayed October 2010, traveled as a couple
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Helpful?
Thank po77er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skelmersdale, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 14, 2010

We had our wedding reception here on 4/9/10, opting for a church service first. When we first viewed the hotel, our first impression was that nothing was too much trouble, so after viewing a few more places we went back to Briars and promptly booked! Their prices are very good with an excellent quality of food and service and the staff are so friendly.

At about 12 weeks before we were contacted by Karen the wedding planner and all the way through she went above and beyond, even letting us borrow some of her own personal belongings, doing her upmost to make our day as special as possible and even sourcing our entertainment at the last minute due to unforseen circumstances.

On the actual day we were looked after by Kev, our master of ceremonies and he was cool, calm and nothing was too much trouble, even when we were running 1hr 30mins late, so there seems to be a pattern here!!

There is aways someone with a negative comment and the only one we heard was about the water pressure in the shower being a bit weak. Everyone said how beautifully the room had been made up, how tasty the food was and that the service was excellent!

Thank you to all at briars for making our day so perfect!

  • Stayed September 2010, traveled as a couple
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Helpful?
1 Thank katy_dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
1 review
Reviewed September 12, 2010

The hotel is in a beautiful country setting, the food is great, the staff are fantastic can't do enough for you, the rooms are spotless best nights sleep I have ever had in a hotel the beds are very comfy.

We were there for our daughters wedding reception and the staff were really great from arrival to departure, I will definitely come back for another visit.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank Magsmann61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 19, 2010

My husband & I stayed overnight following a family wedding and I have to say that the hotel, its staff especially are second to none. Nothing was too much trouble for any of the staff, and the food was fantastic. The room was comfortable and the full english this morning went down a treat! Would recommend to friends

  • Stayed July 2010, traveled as a couple
    • Value
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Helpful?
Thank doreen13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul_Dunbavin, Manager at Briars Hall Country House Hotel, responded to this review, July 22, 2010
Thank you for your comments regarding your stay with us at Briars Hall Hotel.
Look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 4, 2010

Stayed over night following a wedding reception. Middle of June really warm weather and very sunny. Windows might as well have been bare as curtains were cheap, thin and let every ray of sunlight in. There was no air-con and I had to run the cold tap for a few MINUTES before it ran cold. The shower was awful it had about 4 holes working on the shower head and looked like it was about 15 years old. I wouldn't recommend staying here but the wedding reception was intimate and lots of fun was had. Massive shame about the bedroom standard.

  • Stayed June 2010
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Helpful?
Thank Jamie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul_Dunbavin, Manager at Briars Hall Country House Hotel, responded to this review, July 22, 2010
Thank you for your constructive comments regarding your stay with us at Briars Hall Hotel.
I'm sorry that your stay was marred by a couple of issues that are now being addressed following your comments. We are currently looking at blackout curtains and also fans for all the bedrooms. There was a problem with the water pressure which would have explained the problem with the shower, also the shower head in your bathroom has now been replaced. Thank you again for your comments.
I'm pleased that you had a good time at the wedding you attended and do hope that your isolated experience has not deterred you from staying with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Briars Hall Country House Hotel

Property: Briars Hall Country House Hotel
Address: Briars Lane, Lathom, Ormskirk L40 5TH, England
Location: United Kingdom > England > Lancashire > Ormskirk > Lathom
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Lathom
Price Range (Based on Average Rates): $
Number of rooms: 25
Official Description (provided by the hotel):
Originally an 18th century Manor House Briars Hall at Lathom has been lovingly restored and converted into a first class country hotel. Briars Hall has an excellant reputation for its attentive and friendly staff making it the perfect venue for that special occasion. ... more   less 
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