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Review of Woodstock

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Very good
6 reviews
Feeding the neighbours
Potter Heigham
Potter Heigham Bridge
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Bungalow -
3 Bedrooms, 1 Bathroom, Sleeps 5
Potter Heigham, Norfolk, East Anglia, England

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Never again”
Reviewed January 13, 2015 for a stay in January 2015
people found this review helpful

Cold damp had a baby who is now ill due to the coldness and to top it all off refused are deposit back due to mud in the premises which was caused by the entrance being flooded which we were not made aware of. Thanks for ruining are newyear

Date of stay: January 2015
Value Rooms
Location Cleanliness
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 28, 2015
Thanks you for your review. We kept your security deposit because
a) you had a pet at the property which you didnt pay for, £35 per week.
b) you left over a dozen piles of dog mess in the garden. Our terms and coditions state that if there is excessive dog mess left in the garden we can charge £25 for clearing it up. As a responsible pet owner it is your job to tidy up after your animal.
c) you ruined 5 sets of bed linen which were covered in mud and needed to be replaced
d) The house was left in such a mess it took over 6 hours to clean

Regarding your statement about it being cold and damp, shortly after you arrived I came and brought 2 extra heaters in case it got cold. You said "they is no need for them, its boiling in here" which it was. I left the 2 extra heaters anyway. If you did find it a bit cold we were only a phone call away.
When I phoned you to tell you we were keeping your £100 security deposit you said "If you dont return it we will ruin you on social media" I think that says it all about this review.


This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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