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TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA
Ranked #2 of 11 Hotels in Agii Apostoli
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed August 2, 2013 via mobile

What an amazing place! We spent a week at the hotel and we didn't leave it!! The staff are so attentive, the rooms are lovely, the food is delicious and the pools and beach are stunning!!

Our tips -
Find the games room hidden behind the gym, pingpong is a good way to escape the heat.

Bring enough suncream. The shop sell it for 20 - 30 euro!!

Watch the 2 of diamonds, they're great but the other music is a bit cabaret! Unless you like that!

Find the "secret" pool, it's to the right if you're facing the beach. There's always beds there and waiter service is great!!

Our last tip is to be prepared to add on some kilos while staying here. We went all inclusive and I think it was totally with it. We easily would have spent more and it's so nice not worrying about how much you're spending when you just want water!! The mojitos are lovely too!!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank CatSutcliffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded February 1, 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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871 - 877 of 1,280 reviews

Reviewed July 31, 2013 via mobile

Largely rebuilt for this season, this is the perfect hotel for couples who just want to relax; all inclusive is a must as drinks are a little pricey. The staff are immaculately presented, exceptionally friendly without being intrusive. The food is of a very high standard and is quite varied, although I would imagine you could get tired of it after 2 weeks. As you would expect of the Med in late July, weather was fabulous. Only criticism, wish we'd stayed for 10 days rather than a week.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Katefs78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded February 1, 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

Returned from the Kalliston, on the 29th July, after spending a week there on honeymoon. We had booked a swim up room, which was great and god send in the heat. It was more plunge pool, and shared with 6 other rooms. We were located opposite the main pool room 116 and this was move private and not over looked by restaurant.
Food was good, lots of choices for starters, main courses and desserts - we had booked half board and this was enough - as breakfast is served until 11am, and we had dinner at 7.30-8.00pm. Snacks are available. We did buy a drinks package as the hotel is situated in a quiet area, not much too see or do, unless you get a bus or taxi. 24 Euros a day each was inclusive of wine,beer, soft drinks, and most importantly cocktails. Plenty to choose from.
Service, was great from housekeeping, to waitress, bar and the GM who is everywhere
Entertainment - very low key and a mix for old, young and mixed nationalities - hard to please all! But it is pleasant enough.. A taxi 10 mins left takes you to Chani, right to Platanias were we popped to had a few drinks one evening.
The hotel is lovely, staff hard working and Chania, very pretty at the harbour
We would go back !
:)

Room Tip: Room 116 good swim up pool Drinks package worth while
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank fionapotts70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded February 1, 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013 via mobile

Have only positive things to say about our very relaxing holiday here. Plenty of sunbeds any time of the day, by the pools and on the beach. Good service by all staff. Lunch at the Greek taverna under the trees, overlooking the sea, was wonderful. Will definitely return here.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6  Thank Sweetie709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded February 1, 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

The Kalliston is a five star esta lishment in all its pride. Nothing is spared to make guests feel comfortable and happy. I would recommend anyone that wants to spend time in a exclusive and beautiful environment to come here.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank andegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded February 1, 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

This is such a fantastic Hotel to relax and forget everything. The welcome was fantastic as was the reception team throughout the stay the best service I have received. The staff in general are very friendly and good. The food is average and the quality not the best and lets the hotel down a little, breakfast is very good. Found the rule that if you order a spirit separate you get charged if all inclusive for it rather than free with a mixer which is quite strange. The swim up pool bar is a must visit and Stelios & Eva are very good bartenders, The Hotel entertainment isn't the best but the duo are good. The beds are very comfortable and the hotel is very clean. The hotel is roughly 10 steps from the beach and a bar (if the waitresses don't catch you first). Would defiantly recommend it if you would like a relaxing holiday.

Room Tip: Try and get a junior suite
See more room tips
  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank hhamster_04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded February 1, 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

Everything about this hotel is fantastic. From the moment we arrived! We were upgraded to a room with a private spa pool on our balcony.The staff and food were really the best we have experienced and we travel a lot. Truly superb ! Stellos in the pool bar is so friendly but then all the staff were. Any reviews that complain abpout the towel rule are the people that the rule is required for. ? ? Take your towel to breakfast with you. Plenty of free sunbeds around pool and private beach, again this hotel is up there with the best

Room Tip: We were upgraded to room with a bubble pool on your balcony , this really made our stay fantantic
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank NorfolkUkRichard44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded February 1, 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA

Address: Glaros - Nea Kydonia, Agii Apostoli, Chania Town, Crete 731 00, Greece (Formerly Atlantica Kalliston Resort & Spa)
Location: Greece > Crete > Chania Prefecture > Chania Town > Agii Apostoli
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Agii Apostoli
#1 Romantic Hotel in Agii Apostoli
#1 Green Hotel in Agii Apostoli
#3 Family Hotel in Agii Apostoli
Price Range: $196 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 5*
Number of rooms: 213
Reservation Options:
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Also Known As:
Grecotel Kalliston Hotel Agia Galini
Kalliston Nea Kydonia
Kalliston Hotel Nea Kydonia
TUI SENSIMAR KALLISTON Resort & Spa By ATLANTICA Crete/Agii Apostoli, Chania

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