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“Service needs to be better”

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Kondari Resort Hervey Bay
Ranked #2 of 4 Hotels in Urangan
Certificate of Excellence
Reviewed April 8, 2012

Service very poor here. Desk with nobody at it, no pick up, we waited and then got a taxi, rushed off their feet doing too many things!

  • Stayed: March 2012
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Thank amyashley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (248)
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220 - 226 of 248 reviews

Reviewed March 15, 2012

A really good experience even though bad weather and threats of cyclones which did not happen .

1.The room was what ordered

2.During a months trip to australia I felt this was one of the cheaoest places I stayed but that I met some real Autralian people both as staff and customers in bar/breakfast . A credit which shamed other more glamourous names

3.Breakfast was excellent value

4.Satff tried to help with impact of road closures

  • Stayed: March 2012, traveled solo
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2  Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2012

Stayed overnight on business a couple of weeks ago and could not have asked for more,room was clean and being able to park right outside the door was a bonus.When you are on the road working it is great to be able to find somewhere you can park the car and walk fifty metres to have a beer and dinner.they have a reps package $110 which includes room dinner a cooked breakfast and even a free beer or soft drink.the food was great steak cooked to perfection and the salad bar was all you needed.Breakfast is NOT buffet style but is cooked for you whilst you enjoy a newspaper coffee or fresh juice.overall a great stay and I would thoroughly recommend to anyone.I stayed wednesday night so cannot comment on weekends.

Room Tip: ask for Repamania if there on business
  • Stayed: February 2012, traveled on business
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Thank errol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2012

Family of four (mum, dad and two teenage boys) stayed for one night in their budget room in January. We arrived just after midnight but were greeted with enthusiasm even that late. Check in in was swift and simple and being tired after the flight from NZ and the 4 hour drive from Brisbane we all tucked into bed within 10 minutes as we had to get up early to head to Bundaberg next morning. The room was compact and clean but still had a Queen bed and two singles which was ideal just for a few hours sleep. There was no AC but the floor standing fan kept us cool during the night. Bathroom/toilet facilities were ample and the kitchen had tea/coffee facilities only with a supply of beverages and milk. Our stay was very short (only 6 hours at most) so cannot comment on other facilities within the resort. Overall it was value for money accommodation as A$60.00 per night for a family of four is hard to get in peak season.

  • Stayed: January 2012, traveled with family
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Thank Hash2602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2012

Stayed here for a couple of nights during my travels and was perfectly adequate for the job. Not too much, not too little. Staff was helpful, place was clean and quiet, what else can you ask for?

Bonus point for being the only place I've stayed in in Australia that offered free wifi! Shame it didn't reach to my room though.

It is a bit of the beaten track though. But the whole of Hervey Bay seems a bit spread out. You'll be fine if you have your own transport, but if you are on foot, it is a bit of a trek to get there!

  • Stayed: July 2011, traveled solo
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Thank Voelser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2012

I stayed with some friends at Kondari last year. I have been to Hervey Bay a few times and would never stay there again even if paid.
We booked a standard room, and for the price this was all we needed. Room was older, location could be better.
Our room was situated right across from the function center and reception. If you ever get put in a room in this location just leave. We had to put with what sounded like a wedding until 12am, and then hear all the drunk guests leave until about 2am. Horrible considering we had to get up early the next morning.
Upon checking out, had to call to locate staff and then was rudely dismissed when asked how my stay was.
All in all, if this was the last place you could stay in Hervey Bay, stay home.

  • Stayed: June 2011
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2  Thank hot_bread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2011

Just had an overnight stay at the Kondari Hotel. I booked a Garden view room and the only view we had was of the driveway and reception office. It may have had a plant in between but not a garden view in my opinion. I heard every person come and go both morning and night. The rooms were advertised as a queen bed and single and when I asked if I could bring an extra child making a total of 3 people they said that was fine it I used the exisiting bedding (advertised queen and single) but upon arrival we only had 1 queen bed for 3 of us. There was a function on in the hotel and it was very very noisy. This is a pub so if you are looking for relaxation look elsewhere. The food was OK. There was no wifi available and no inhouse movies as advertised. Room was clean and basic but no hot water in the shower.

Room Tip: Dont stay in rooms near to reception.
  • Stayed: October 2011, traveled with family
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1  Thank Mclovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kondari Resort Hervey Bay

Address: Kondari Resort 49-63 Elizabeth St, Urangan, Hervey Bay, Queensland 4655, Australia
Phone Number:
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Urangan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Urangan
Price Range: $62 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kondari Resort Hervey Bay 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Set amongst 20 acres of lush tropical gardens, featuring a natural lagoon with abundant wildlife, the Kondari Resort Hotel makes for a unique holiday experience and offers the perfect environment in which to relax and unwind, whether you are enjoying a romantic escape, a break with your family or travelling on business. Our well-appointed guest rooms are newly renovated, fitted out with all the mod-cons. Relax and cool off from the heat of the day in our luxurious in-ground outdoor swimming pool, enjoy a delicious meal and a choice of indoor or outdoor dining at the Bistro, catch up on the latest live sports at the Sport Bar, or enjoy a drink with friends in the Gaming Bar. There's always a fun promotion available, so be sure to chat with our friendly staff for the best deals. At the Kondari Resort Hotel, we are committed to ensuring your stay is and enjoyable one. We look forward to welcoming you here soon. ... more   less 
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Also Known As:
Kondari Resort Hervey Bay Australia - Urangan

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