I'm sure the same woman is still there.
DO NOT BOOK HERE.
We had prepaid reservations for 1 night and were very leery of the place when we drove into the parking lot. No cars and a bit overgrown. The office was empty and we rang the bell twice before assistance came and she seemed annoyed that we were bothering her. We asked to see the rooms before we signed in. The rooms seemed clean, but very dark, old and threadbare. The mattresses are about 4 inches thick and the doors are very thin. The place gave me an overall uneasy feeling.
The woman was waiting for us in the parking lot. We told her that the rooms were not acceptable and she yelled at us that "No one has ever complained before. Do what you want. You cannot have a refund." walked away and close the door on us. We felt creeped out enough about this place to drive away from 2 prepaid rooms without another place to stay in the height of the summer season!!
I'm attempting to contact the owners, better business and tourism board. I don't have a lot of hope for a refund, but hopefully this will save others.
This is a very inexpensive motel for the area. We did not expect luxury and had spent the previous 2 nights in smaller, older motel style accomodations that were fine.
- Official Description (provided by the hotel):
- The Gateway Inn is now under NEW Management as of April 1, 2017. The Gateway Inn is located in the spectacular beauty of the Canadian Rocky Mountains, less than 2 minutes from the east gate of Banff National Park and only 15 minutes east of the town of Banff. The Gateway Inn is conveniently located less than 5 minutes west of Canmore off the Trans Canada highway #1 at exit 83 for Harvey Heights. All rooms come with 32" flat screen TV with 30+ channels. Small fridge and microwave as well as coffee maker for coffee or tea. Our 7 acre property features incredible views down the Bow Valley, plenty of space to roam, a playground for small children and a fire pit for that true Canadian outdoor experience as well as picnic tables and benches for relaxing or reading. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your Gateway Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gateway Hotel Canmore
- Gateway Inn Harvie Heights, Alberta