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“My Perth visit” 4 of 5 bubbles
Review of Hillarys Harbour Resort Apartments

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Hillarys Harbour Resort Apartments
Ranked #1 of 1 Hotels in Hillarys
Certificate of Excellence
Albany, Australia
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“My Perth visit”
4 of 5 bubbles Reviewed April 11, 2013

I went to Perth for a couple of days and stayed here, seeing as it is central and I know the area. I stayed in one of the older apartments that have not been renovated, but got discount for it and had a lovely view across the resort with a couple of glorious sunsets thrown in for good measure.

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie B, General Manager at Hillarys Harbour Resort Apartments, responded to this review, April 14, 2013
Dear Guest,

Thank you for taking the time to post your review of your recent stay with us.

Our Budget apartments are very clean, spacious and comfortable. They are at the back of the property so they are view restricted however situated within the Hillarys Harbour there is always so much to do outdoors.

The Budget apartments have not had the refurbishment that the Superior apartments have however they are a economical option.

You can view the difference via our website www.hillarysresort.com.au.

Again thank you for staying with us recently and we look forward to welcoming you back again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Perth, Australia
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

The rooms are very spacious went for a wedding, was in a 3 bed, then moved to a 1 bed spent time getting ready in the bridal suite. All rooms were well set out, couldnt really complain about. But disappointed that we paid surcharge for long weekend,but no rooms were serviced, how does that work. The staff were lovely this was not their fault but even the bridal suite was not serviced even though booked for 3 nights. Very disappointing. but for the location has everything around. Great shopping at very good prices for travellers especially. Excellent restaurants from cheap to the more expensive. Breakwater is a great pub beautiful location, right at the AQUA under water world. Even if you have kids you have the fun park there which is brilliant so really all aspects of fun, food and entertaining is right there. The security is very tight you can not get in or out with out a key so you feel safe leaving your car. seems most rooms are self contained except for the bridal suite. So you can just hang out in the room if you want, or by the pool. The beach right at Hillarys is very well set up for little kids as well as the older ones with a pontoon in the middle of the bay area. There are no lifts so if you cangt walk stairs request ground floor. All around worth a stay.

Room Tip: there are no lifts so ask if you require a ground floor room, other wise you might have to hike up 3...
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bungosPerthWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie B, General Manager at Hillarys Harbour Resort Apartments, responded to this review, April 3, 2013
Dear Guest,

Thank you for taking the time to post your review.

We are very lucky in the size of our accommodation. We get a lot of feedback on this from leisure guests like yourself preparing for a wedding to families relocating they are very spacious and comfortable.

With regards to servicing of the apartments as hotel industry we don't service on Sunday's or Public Holidays as they are fully self contained. However we thank you for your comment of servicing of Suite #116 and we think this is a great idea and are now servicing this daily.

If guests require a ground floor apartment we always request this and do our upmost to fulfill all guest requests. The outlook from the top floor is well worth it though.

We do trust you enjoyed your recent stay with us and we look forward to welcoming you back again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
3 reviews
3 of 5 bubbles Reviewed April 1, 2013

The location is great, the apartments are ok. I got a shock when I read that they are 4.5 star. Dishwasher must have been at least 15-20years old, as with washing machine and dryer. The vacumm cleaneris a push powered contraption which looks like it was purchased in the sixties. We stayed for 1 month @ just over $11,000k! On checkout I was told I owed $2 for 1 phone call. I didn't have any change and they made me pay the $2 on bank card!! Over $2 we will never go back! They are extremely keen to get your money, but go the wrong way about it.
Oh yeah, the resort kiosk consists of 2 vending machines!

  • Stayed March 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Cheri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie B, General Manager at Hillarys Harbour Resort Apartments, responded to this review, April 3, 2013
Dear Guest,

Thank you for recently staying with us and for taking the time to post your review.

We as a team at Hillarys Harbour Resort strive daily to produce the best possible standard and service.

I have completed a site inspection of the apartment you resided in and all appliances are in well working order as our Maintenance Supervisor completes regular checks on all appliances.

Each apartment has a carpet sweeper in them for guest convenience however our housekeeping team can complete daily servicing.

The Resort Kiosk is two vending machines for 24 hour access and has all the essentials from toothpaste, razors, sunscreen to all items to satisfy that munch attack.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbelltown, Australia
Level Contributor
102 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

Spacious apartment with good size balcony & nice views situated next to the marina at Hillary's a northern beachside suburb of Perth.
Large lounge & kitchen area with mid size flatscreen TV & some satellite TV channels.
Both bedrooms were similarly appointed with queen bed and wardrobe. Both had an en-suite with shower. Strangely only one bedroom had a TV in it. Location was excellent in terms of proximity to the beach & great selection of nearby cafes & restaurants.
Local area has superb beaches with access provided by excellent walking/exercise paths leading north & south following the contours oif the beaches.
Staff were friendly & helpful. Secure parking was provided. Only negative as with most Australian accommodation no free internet & even worse the internet provider was the typical rip-off merchant offering little download for very high cost.
Otherwise I thoroughly recommend this place.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SWPacificWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie B, General Manager at Hillarys Harbour Resort Apartments, responded to this review, March 19, 2013
Thank you for taking the time to post your review and I"m glad you enjoyed your stay with us.

We are very lucky to have very spacious apartments with the two and three bedrooms also have two bathrooms which is very handy.

All our LCD's are digitally tuned and we also include 10 channels of Foxtel within the nightly tariff to allow a wide range of viewing for all.

Not only is there the walking track down the coast but there is also a track continuing north and if it is the gym you would like to sweat it out at then there is one situated just minutes away at Whitford City Shopping Centre which allows casual memberships and they offer a discount to our guests.

We as a team strive daily to produce the best possible service and product for all our guests.. We currently are activating free wifi for our guests and this should be done within the next week.

Look forward to welcoming you back again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 12, 2013

Beautiful self-contained apartment located within steps of AQWA, jetty, beach, restaurants.
Secure gate car park located underground and locked side gates for private entry and exit to apartments. Minimal outside noise. Very relaxing.

Room Tip: Budget room is still worth it, and being on ground floor means no steps to climb
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Suzanah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie B, General Manager at Hillarys Harbour Resort Apartments, responded to this review, March 19, 2013
Thank you for recently staying with us and also taking the time to post your review.

I am glad that you enjoyed our apartments and the fantastic location we are in. There is a lot for all the family to do and enjoy.

Our rates are inclusive of an undercover carparking bay per apartment which is great especially on a weekend when the Marina is so busy.

Security and guest comfort is very important to us as we are a very family orientated property.

Our Budget apartments are very spacious, clean and comfortable however they are just not as modernised as the Superior apartments and are located at the end of the property so are view restricted. We have updated photos of the apartments on the website for all to view.

Again thank you for choosing Hillarys Harbour Resort and we look forward to welcoming you back soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

I would like to thank the harbour resort for a great stay me and my husband had for our 15 year wedding anniversary and a big thank you for upgrading us to you executive suite as a gift for our special occasion a big thank you and it is a beautiful room :)

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marie580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie B, General Manager at Hillarys Harbour Resort Apartments, responded to this review, February 27, 2013
Hi,

Thank you for taking the time to post your review.

Congratulations, It was fantastic to hear you came to our fabulous location to celebrate your 15th wedding anniversary.

Suite 116 is our newest addition to the Resort boasting a king size bed, deluxe spa ensuite and tea and coffee facilities and is also inclusive of champagne and chocolates on arrival and a noon checkout. Perfect for celebrating a special occassion or hosting a VIP guest.

We always do our upmost to ensure all our guests's enjoy their stay and that their stay is memorable as we want all our guest's to return to us.

We look forward to welcoming you back to the Resort in the near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 19, 2013

Not a bad place, it is actually quite nice.
Good facilities. Everything is new - not that it really matters.
Internet is annoying - one of those sign up online deals so I end up using 3G.
I had an apartment, no water view (a shame considering the location).
Staff were friendly and competent.
Self contained units so don't expect to be able to get breakfast or dinner there - but it is so close to restaurants etc it doesn't matter - one might view being forced to leave the compound a blessing.
Facilities for washing clothes etc if you are into that.
I guess the only thing I didn't like is it felt a little pretentious (and the mattress was a bit crappy). And that might just be the location and not in fact the hotel itself.
Oh the fans in the bathroom were really loud. Really loud.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank teddyedward666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie B, General Manager at Hillarys Harbour Resort Apartments, responded to this review, February 27, 2013
Hi,

Thank you for taking the time to complete your review.

With regards to the internet, we are currently arranging free WIFI for our guests and this should be set up in the next week so hopefully when you return you will be able to enjoy.
We can certainly request a apartment with a view for you however this is subject to availability.
Been self contained our apartments have all the comforts of a home away from home inlcusive of own laundry, The Sorrento Quay is right next door with an abudance of restaurants and cafes to enjoy.
All beds are replaced as part of maintenance program.

Thank you for advising the exhaust fan was noisy, i have had our maintenance supervisor check this for us.

Again, thank you for taking the time to complete your review as all guest feedback is vital as we strive to provide the best possible service and standard every day. We look forward to welcoming you back soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hillarys Harbour Resort Apartments

Property: Hillarys Harbour Resort Apartments
Address: Hillarys Harbour Resort 68 Southside Dr | Hillarys Boat Harbour, Hillarys, Joondalup, Western Australia 6025, Australia
Location: Australia > Western Australia > Greater Perth > Joondalup > Hillarys
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hillarys
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hillarys Harbour Resort Apartments 4*
Number of rooms: 46
Official Description (provided by the hotel):
1,2 and 3 bedroom fully self contained apartments.The 2 and 3 bedroom apartments have two ensuites. ... more   less 
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Also Known As:
Hillarys Harbour Resort Apartments Hotel Hillarys
Hillarys Harbour Perth

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