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Reviewed November 23, 2017

The classic last night before traveling back. At the end of our Portugal trip a stay close to the airport always comes handy. A comfortable room with some amenities at a good price (cheaper than staying in Central Lisbon). There is a restaurant in the hotel which has a short menu with average food and drinks. They also have vending machines which provide simple food (sandwiches) snacks and varied beverages. Shuttle to airport is five euros. It takes 10 minutes max to get to airport. Location of hotel is in an industrial area therefore no many options to explore the area by foot.
Just relax and take your plane back home.

Room Tip: All rooms would have same sleep quality as area is industrial/
  • Stayed: November 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank mtangulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulo S, Front Office Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded November 26, 2017

Dear Guest,
Thank you in advance for having chosen the Holiday Inn Express Lisbon Airport.
We very much appreciate the time you took to write such nice compliments about our Hotel.
We hope to have the opportunity to welcome you back in the near future at our Hotel.
Kind Regards,
Claudio M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2017

We booked this hotel mainly because their web site says they have a shuttle bus to the airport. BEWARE! It runs for a short time in the morning ONLY. We were extremely disappointed to find it did not start running until after our plane departed. Also, breakfast did not start until after then either. We needed to return our rental car to the airport the evening before departure, and the shuttle did not run then, either. So if you are staying here because of the shuttle to the airport, don't. Try the TRYP hotel right at the airport instead. ...the management did not give any satisfaction, either, after returning home. We stayed the night of Nov 6, 2017.

Stayed: November 2017, traveled with family
Thank Zelda03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulo S, Front Office Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded November 19, 2017

Dear Zelda,

Thank you for feedback.

Best Regards,

Marta S

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Reviewed November 13, 2017

This hotel was clean and the staff was friendly and helpful. Most of the staff spoke good English. The breakfast was nice as was the prix fixe dinner which was a bargain. The only drawback was that the hotel was not near anything. The bus was easy to take as was the Metro, however you had to walk through a fairly industrial area and cross a very busy street to get to the bus. The Metro could be accessed from the airport, but the hotel charged 4 Euros per person to get you to the airport. I would make sure to lock up my valuables (near the front desk) or take them with me as there is no in-room safe (per the Hotel). The rooms are fairly small as is usual throughout Europe, however, for the price, they are not bad.

  • Stayed: November 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Brenda x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra L, Front Office Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded November 13, 2017

Dear Guest,
Thank you for sharing your recent experience with us. We are very pleased to know that you have enjoyed your stay and we hope to welcome you again soon!
Claudio M

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Reviewed November 8, 2017

The room was clean and tidy, but we were given a twin room instead of a double which was requested. The beds were super comfortable!
The staff were very attentive and helpful too.
The main concern was the location; it was on a strange industrial estate that smelt bad, and it was far away from Lisbon itself. The convenient aspect was it was only a very short and easy taxi ride to the airport which is the reason we chose the hotel.

  • Stayed: October 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rachie133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulo S, Front Office Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded November 9, 2017

Thank you so much for your review of our hotel. 
We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.

We hope you will visit us again.

Sincerely,

Marta S

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Reviewed October 28, 2017

I booked this hotel for the last night of our stay in Portugal. There is a shuttle to the airport (4 euros per person). The front desk staff was friendly and efficient. The rooms are small but clean and adequate. We made the mistake of eating dinner in the restaurant. It was overall the worst meal of our entire Portugal trip. My turkey was OK. My wife had spaghetti carbonara and says it is the worst dish of pasta she has ever eaten. The breakfast is included but compared to all the other breakfast buffets we had on the trip, it was a very poor selection. I might have given the accommodations a 4 but the restaurant is worth no more than a 2, so I'll go with the average of 3.

  • Stayed: October 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulo S, Front Office Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded October 30, 2017

Dear Mr. David

Thank you so much for your review of our hotel.
 We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Marta S

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