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“shoddy rooms and non existent service”
2 of 5 bubbles Review of The Globe

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The Globe
Ranked #1 of 6 Topsham B&B and Inns
Certificate of Excellence
Plymouth, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“shoddy rooms and non existent service”
2 of 5 bubbles Reviewed September 28, 2010

'under new management' says the website. well i dread to think what it must have been like under the 'old' management.

on the plus side:
the bartender that welcome me in and showed me the room was a pleasant enough chap

on the down side:

sash windows that wouldn't shut and clearly hadn't been able too for some time, the bedroom window had been painted in the gap between the window and frame at some point in the distant past and wouldn't budge an inch, leaving an open gap at the top for street noise to enter

no heating - not good when your windows won't close

no shampoo

no alarm clock

breakfast, what breakfast? - i was informed before booking that the room came with breakfast. upon arriving the chap showed me the door which would lead to the 'restaurant' for breakfast, which would be served between 08:00 and 10:00.
at 08:00 the next morning i found the entire hotel completely devoid of staff. the 'restaurant' had a few eating tables and chairs, with no cutlery laid out. a single table in the corner contained a few boxes of cereal, a bottle of ketchup and a hotplate where a coffee jug should go. the table was also littered with crumbs from heaven knows when. no milk, no coffee, no bowl to put the cereal in, no staff to sort out a full english.
by 08:30 i was pretty pissed off and searched the entire hotel looking for staff or even other guests, but could find none. to make matters worse the front and rear doors were locked tight with deadlocks. at 08:45, risking being late for a business appointment and feeling pretty hungry, I was forced to leave a handwritten note complaining to the manager and let myself out, without paying (the hotel had my card details already), through a fire exit.
this establishment really is poor value and does not deserve the title of hotel. it is easily put to shame by small b&b's (which unfortunately were fully booked during my visit)
i've had the pleasure of 10 or 12 hotels in my experience and this is easily the worst so far.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank corumuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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442 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Taunton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 20, 2010

The Globe Hotel Is situated in the heart of this idyllic and historic town which makes it an ideal place to stay when exploring the area. We received really friendly service from everyone at The Globe and relished the atmosphere in the bar. The rooms however did not in our opinion warrant £93.00 for a double b and b. The bed was very comforatble-it was quite comforting to sleep between crisp white sheets and real blankets-no duvets here! However, the decor was generally tired-it could be so much more welcoming if some thought were given to tidying it up-holes in the wall had been roughly plastered over leaving ugly marks just above where our heads touched the pillows. A lick of paint and a bit of coordination with the furnture and fittings would really improve the look of the rooms and create a better impression. The bathroom was adequate although our shower head was dirty and our companions had difficulty in drying their towels-the towels had seen better days and could do with renewing. The overwhelming minus point for us was the musty smell in the room-It felt as if it needed a good airing. Breakfast was good, plentiful and well cooked although there was no marmaIade-not every one wants jam on their toast even if it is home made! I guess that the Globe justifies its prices as there is a limited amount of that type of accommodation in the town. Our overwhelming feeling is that it could be better and the rooms more uplifting in order to warrant the price.

  • Stayed September 2010, traveled with family
    • Value
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Helpful?
Thank Tess58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 14, 2010

We stayed for 2 nights over the summer and found The Globe really welcoming. The breakfast was excellent and we also had a great meal in Route 2 down the road. The room we stayed in was big enough for a cotbed without feeling cramped and was well presented.

We would fully recommend staying here if spending a few days in Devon.

  • Stayed July 2010, traveled with family
    • Value
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Helpful?
1 Thank Owlski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 13, 2010

Excellent staff very helpfull. Bit pricey but great place to stay. Fantastic food. Look forward to staying again

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sfoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex
Level Contributor
74 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed September 11, 2010

We have stayed at the Globe Hotel a few times before, and it is a nice hotel. They now have three self catering apartments 1 minutes walk from the hotel. The attractive part is that you get a 2 room apartment with a splendid view, and a nicely equiped kitchen. Breakfast is not provided.

We decided to try one for a weekend and have been very impressed. At £100 it is a bit more expensive that the main hotel, but it has a lovely view, very quiet , and free WiFi. The apartments are above the Route2Cafe which looks like a good place for breakfast, but we brought our own.

There is parking just over the road, at £1.70 for the day and a good choice of restaurants in Topsham.

Spotlessly clean, and actually very quiet at night.

  • Stayed September 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Michael_East_Sussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lichfield
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 11, 2010

For the last 8 years along with friends I have taken the first week of September to walk the South West Coastal Path. In this time we have used a variety of accommodation including B@B's, Hotels and Pubs and the majority have been perfectly acceptable. However the rooms at The Globe Hotel are a disgrace [Twins £93, Single £73] The three rooms we occupied were shabby with low cost fittings and cheap curtains and bed coverings and one room in particular had a very unpleasant damp smell. I find it staggering that a hotel of this standard can display awards.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dellLichfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 24, 2010

Regularly come here and it's a lovely place to eat. We've had a xmas do here and it was fantastic. I've also come on my own and with friends and had family parties here. Lovely food every time and great service. Would recommend it to anyone - great at lunch and dinner!

  • Stayed December 2009, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alissa_lea123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Globe

Property: The Globe
Address: 34 Fore Street, Topsham, Exeter EX3 0HR, England
Location: United Kingdom > England > Devon > Exeter > Topsham
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Topsham
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Globe 4*
Number of rooms: 19
Official Description (provided by the hotel):
The Globe is a beautiful 16th Century Coaching Inn set in the heart of Exeter’s Historic Estuary Town of Topsham. Located only 4 miles from Exeter City centre, it attracts both tourists and business travellers.The Inn has recently undergone a major refurbishment to restore and update the historic building whilst retaining its authentic character and personal touch.Topsham has a wonderful community, relaxed and friendly offering a perfect base to explore the area, whether by bike, foot or public transport. ... more   less 
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