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Reviewed June 13, 2019 via mobile

We was here second time
Everything still perfect , some small changes makes it better , now hotel got app so you don't need to even move or wait for a waiter for a drink on pool or beach , glad to see same faces of perfect stuff that work there . This people make this hotel great . Big thanks to Spiros at beach bar , Despina for evening cocktails , spa girls , entertainer Edgar , all restaurant staff and everyone who works there . This time was less kids , what's make it even better. 10/10 come back next year definitely.

Date of stay: June 2019
Trip type: Traveled as a couple
3  Thank focmsty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atriumhotels, Director of Sales at Atrium Prestige Thalasso Spa Resort and Villas, responded to this reviewResponded 2 weeks ago

Dear valued guest,

Thank you so much for taking the time to leave your detailed feedback following your stay at the Atrium Prestige Hotel.

Your fantastic review describes what we strive for everyday and it was pleasure to read how much you appreciated our services and amenities.

As we always do, we will share your kind comments with our brilliant team and we are looking forward to welcoming you back soon.

Yours faithfully,

Costas Giakoumis
Commercial Manager - Atrium Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2019

We stayed at the Atrium Prestige for 7 nights not too long ago, upon arriving as the hotel (around 1am!) you could see just how beautiful it was. Everything from the friendly welcome at reception to being escorted to our room was lovely. The room was huge and the bathroom substantial - it has 2 showers! The bed was absolutely gigantic! We have never slept so well in our lives, the mattress was incredibly comfortable and the black out curtains and lack of any noise (even though we had the air-con on) made for a great nights sleep

The private pool we had with our room was amazing, clean and private. It really made our stay special! The views from the pool and also our room were incredible, nothing but blue sea and blue sky. The hotel also has large roof lagoons all over, this makes even looking out over the hotel pleasant

The staff could not have done more for us, nothing was too much trouble. The food and the restaurants were lovely and offered a great range of foods from all over the world. 24hr room service was also a great bonus!

We visited just after half term week, which meant the hotel was probably at half capacity and it was so peaceful. Overall we had a wonderful and relaxing stay, we will definitely be returning and recommending the hotel to all friends and family

Room tip: rooms with a private pool are a must!
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Fredericka F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atriumhotels, Director of Sales at Atrium Prestige Thalasso Spa Resort and Villas, responded to this reviewResponded 2 weeks ago

Dear valued guest,

We would like thank you for taking time to share with us your vacation experience at the Atrium Prestige Hotel.
All your warm words will be transferred to our team.

We will be happy if given the chance to welcome you once again on your next visit to Rhodes Island along with friends and family that you have given recommendations to!

Your sincerely,

Costas Giakoumis
Commercial Manager - Atrium Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

This was our first visit to the hotel and we were absolutely blown away. The room was excellent and the facilities were great, we loved the view from our room and appreciated the luxurious private swimming pool we had. Secondly, we cannot fault the staff at the hotel, they were extremely welcoming, kind and attentive as they catered to all of our needs excellently. Overall we would recommend this hotel to anyone as we thoroughly enjoyed our stay.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank samiraw65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atriumhotels, Director of Sales at Atrium Prestige Thalasso Spa Resort and Villas, responded to this reviewResponded 2 weeks ago

Dear valued guest,

We would like to take this opportunity to thank you for taking the time to write this excellent review on Trip Advisor. We are delighted that you found our hotel facilities satisfying and that you enjoyed your recent stay with us so much! We are really looking forward to welcoming you again!

Yours faithfully,

Costas Giakoumis
Commercial Manager - Atrium Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

I came here with my 6 year old daughter after doing much research. My daughter loves swimming and the room we chose had a private pool. The room and pool were perfect.

The hotel, staff and food exceeded my expectations. It`s a truly stunning location with attentive staff and it seems nothing is too much to ask. Everybody was extremely friendly.

All of this is made possible by Katerina the Operations Manager. She is amazing! If you could clone her you could probably take over the World!

My daughter was a bit ill one day. Katerina arranged for all of our meals to be sent to our room and some soup to be sent for my daughter throughout the day. My daughter who is a very fussy eater absolutely loved the soup.
The next day my daughter was fine and I discovered that Katerina had the Chef make the soup specially for my daughter (which takes over an hour to cook) as it`s a traditional soup the Greeks give to their children when they are ill. This was a lovely touch and I don`t think this would have happened in any other hotel I can think of.

The only thing wrong with the holiday was that I didn`t go for long enough! I plan to go back next year.

Many thanks to Katerina and all of her lovely staff for an amazing experience.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Gdk12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atriumhotels, Director of Sales at Atrium Prestige Thalasso Spa Resort and Villas, responded to this reviewResponded 2 weeks ago

Dear valued guest,

Thank you for your review.
It is nice to read of such a beautiful personalised experience.

Our Katerina is amazing!

We look forward to you welcoming you adn your daughter back very soon!

Sincerely,

Costas Giakoumis
Commercial Manager - Atrium Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

This was our first visit to the hotel. We did a lot of research before booking and were guided by the amount of excellent reviews this hotel receives, and it did not disappoint. It is ideal for those looking to be pampered in a beautiful setting away from any stress. The hotel setting is stunning and remote, it overlooks the crystal clear sea, away from any busy roads. On our arrival we were warmly greeted by Katerina, the operations manager. Nothing was too much trouble for the whole of our stay, she goes that extra mile to ensure you are happy and looked after. We were celebrating my 40th birthday and Katerina made this a holiday we will never forget, making us feel truly special. Every staff member we encountered were polite, happy, down to earth and eager to please. The service was second to none and they all had a great work ethic. The hotel runs like a well oiled machine from the gardeners to the front of house staff and this is what ensures you have the best experience possible.

Our room, the ambassador suite was divine, spotlessly clean and with more than enough space. The air con worked exceptionally well. Little touches make it feel very special; bath robes, Nespresso machine, drinking water, fruit, swimming towels, flowers, jet baths and Jacuzzi. The private pool was warm and gave a great view of the beach. The communal pools, although we didn't use, were spacious, never crowded, despite the hotel being fully booked, and well kept. There are indoor pools for the cooler days if needed. Every part of the hotel is well kept and clean, with lovely finishing touches

The food in the main restaurant was varied with plenty of choice at breakfast, lunch and dinner, with long serving times which gave flexibility, breakfast was served until 11am so you could lie in if you wished! You also could order a dish from the a la carte menu. The Asian restaurant served delicious food also. We were never hungry! Even at busy times the restaurant never felt over crowded. There is a shop to get extra snacks / drinks and supplies if you need, very reasonably priced.

Being in a remote place you would need a car to explore the island, but for us that was part of the charm - our own little piece of paradise.

I cannot find fault with this hotel or the staff, I would highly recommend and hope to return soon!

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MissyH79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atriumhotels, Director of Sales at Atrium Prestige Thalasso Spa Resort and Villas, responded to this reviewResponded 2 weeks ago

Dear valued guest,

We are more than happy to know that you keep a wonderful memory of your stay at Atrium Prestige Hotel.

Thank you for your flattering words about the facilities, the personnel and the food.

We are really pleased to hear that you enjoyed the hotel and your stay in general.

Your compliments are encouragement for us and motivate us every day to do our best!
We hope that you return soon.

Sincerely,
Costas Giakoumis
Commercial Manager - Atrium Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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