room was ok and comfortable and food was good. spa, not good at all. I asked for rmt and did not get a receipt. I was told because I got the deal from jaunt, I am not entitled to the full receipt but the difference which is about $15. forget it I said. come billing time, I was charged taxes & gratuities for the package (room, meals and spa services) and then was charged again at the spa for the full taxes and gratuities ($150 value to be spent at the spa). I inquired and was told sorry we cannot do anything because you bought a discounted package. so I said ok so I thougt I was saving but in the end, I had to pay almost 30% taxes and 30% gratuities on the $150 part of the package. never again because of this. bad customer service!
- Official Description (provided by the hotel):
- Nestled among 86 acres of pristine forest and woodlands, a spirited waterfall and private lake, The Trillium Resort & Spa, located in the heart of Muskoka, Ontario offers the perfect "adult only" vacation getaway. The lakeside resort accommodations feature six waterfront chalets and eleven "bedsitting" cottages set amid towering hardwoods.For a truly indulgent Ontario resort experience The Trillium Spa offers an array of luxuriating spa services and treatments in the 5,000 square foot post and beam spa facility. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com and Agoda so you can book your Trillium Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Trillium Hotel Port Sydney
- Trillium Resort And Spa Port Sydney, Ontario, Canada