I don't write negative reviews too often, but this was a truly dreadful experience and our worst meal out of more than 10 during our time in Lanzarote.
I was served a steak that was absolutely covered in fat. Not just marbling, but huge quantities around the meat too. I barely managed to cut through all the fat with the rubbish knife they gave me. It was covered with a truly awful sickly sweet mushroom sauce that was so thick and gloopy I can only imagine it was full of flour.
Maybe part of the problem was that I had accidentally ordered sirloin rather than flllet due to language problems for which I would hold my hands up to, but if the cut of meat can't take being cooked rare then it shouldn't be offered. What's more I didn't order it rare, I ordered it medium.
So did they take money off the bill, offer a free drink? Er, no. In fact I was lectured firstly about how everyone else who had the sauce hadn't complained and then a second time he actually returned to our table to further point out my mistakes in ordering the crap on my plate.
Maybe my mistake was in ordering something other than seafood/fish. Even so, the waiter's reaction was unbelievable. Perhaps it was a language gap thing, but even so...I thought we were about to come to blows at one point.
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