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“HEAVILY OPVERPRICED, TIRED AND NEEDING A DEEP CLEAN”
Review of Cherry Grove Motel

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Cherry Grove Motel
Ranked #5 of 5 Hotels in Havelock North
New Zealand
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“HEAVILY OPVERPRICED, TIRED AND NEEDING A DEEP CLEAN”
Reviewed February 26, 2011

We stayed two nights at $130 per night in a studio room. On the surface, the room was reasonably clean, but the carpet had countless stains on it. The bathroom wall linings were bowed out and the surfaces of the walls were heavily marked. The paint on the cupboards and units generally was chipped. Notices in hte room told us to use white towels in hte room and link towels at the swimming pool. The towels in our room were dark red! That tells you much about the motel.
We stayed at a far better motel between Christmas and New Year in Taumaranui, for about $85 per night and had a much cleaner and larger room.
However, you pay through the nose for being in Hawkes Bay.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NewZealandNeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry_Grove_Motel, Owner at Cherry Grove Motel, responded to this review, March 4, 2011
I am sorry you were disappointed with the cost and standard of our accommodation when you stayed here recently.
Our prices for a studio unit are $90 - $130 depending on time and events.
The carpet has now been thoroughly cleaned, a matter of getting a clear day when it was vacant so that it might be fully dried and aired.I can find no evidence of any heavy wall marks so they must have been cleaned after you departure and not before your arrival. My apologies again.
Maintenance is an on going matter here, something we are constantly working on in order to achieve maximum cleanliness and comfort. Unfortunately during the busy season it is not always possible to deal with some things immediately. The bathroom walls are being relined and dealt with as a matter of priority.
Thank you for your comment about the pool towels notice. We have recently replaced all pool towels with new red ones. The white bath towels in the studio units were also replaced with new red ones but I forgot to amend the notices. That will be dealt with
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Cherry Grove Motel

Property: Cherry Grove Motel
Address: 87 Napier Road, Havelock North 4130, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Havelock North
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool
Hotel Style:
Ranked #5 of 5 Hotels in Havelock North
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cherry Grove Motel 3*
Number of rooms: 10
Official Description (provided by the hotel):
We are a comfortable & quiet family friendly motel close to "the Village" of Havelock North, Hawkes Bay. We are a popular destination to stay whilst you may be attending many of the events or weddings we host in this area. ... more   less 
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