For those unfamilar with Baked, it's a cozy little coffee shop wth baked goods, sandwiches, quiches, etc. It's the kind of place you walk into, pay at the counter, get your stuff and either sit down or take it to go.
The service and I hesitate to call it that, is terrible. You're usually met with some pseudo hippy, who could care less about taking your order. Do not go in unless you have time on your hands, because you have to wait and wait and wait.
I recently ordered soup. They forgot to place the order. How do you forget, I just asked for it? So, after waiting several minutes and watched as several customers walked by me, I asked about the soup and proceeded to wait some more. Finally (and with great disdain), they produce said soup; only to deliver the wrong soup. I explained that I'd ordered the other soup. She said (a direct quote) "Then it's probably not your order" and walked away to resume chatting with another girl behind the counter. A third girl was making and eating her own food right from the food prep area. Nice! The only one who seemed to be working was the Barrista. So, I went back AGAIN and asked politely where my soup was. Meanwhile, there's no one behind me except people purchasing coffee. So I know I'm the only soup order. Finally, after 22 minutes, someone produced the right soup. It was post lunch rush and kinda quiet, so there's no reason for the 22 minute wait to pour soup into a bowl. It's a good thing that the food is great and that they have free Wi-Fi, because the service is terrible.
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