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“Modern clean rooms convenient to the airport”
Review of SKKY Hotel

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SKKY Hotel
Ranked #5 of 14 Hotels in Whitehorse
GreenLeadersSilver level
Reviewed August 14, 2012

I stayed at this hotel because I had a very early flight the next day - it's right across from the airport and offers a free shuttle (book in advance). The room was clean and modern with an outside balcony - though the view was of the parking lot. Be aware that on certain days check-in is very late. On the day I arrived they said 7:30pm but hadn't advised me in advance. I was fortunate they found a room available at 4pm. There's no elevator in this two storey building so you might want the ground floor if you have heavy luggage or mobility issues. The restaurant was much better than I expected given it's location outside of town and unattractive surroundings. Snails in mushrooms caps, mussels Thai style, sautéed shrimps, curry chicken - all tasty. The staff was very accommodating and cheerful.

  • Stayed: August 2012, traveled with friends
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1  Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 - 367 of 448 reviews

Reviewed July 29, 2012

Don't be discouraged by the blah exterior. Wait until you see the top notch modern stylish decor inside your suite! Wow - what a surprise! Ask for a room in the back for peace and quiet while you enjoy the thick black-out curtains and a solid sleep. Love the shower's rain head, and the ultra modern feel. Front desk service was warm, friendly, helpful. They even took the initiative to deliver a parcel that was left for us...some hotels would simply phone you to ask you to pick it up at the front desk.

Totally a positive experience, except don't set your sights too high on the free breakfast. It was more of a small snack...a few muffins to choose from, some fruit, and that's about all we remember...not memorable, but better than starving.

It's an easy 5 minute walk straight across the property to the airport, although there is a free shuttle that comes to the hotel upon request so half our family was lazy and took the shuttle.

We wouldn't hesitate one moment to re-book at SKKY Hotel. Totally high-class surprise.

Cheers.

Room Tip: Ask for a room in the back if you want peace and quiet.
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  • Stayed: July 2012, traveled with family
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1  Thank BicycleCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catsandcool, Guest Relations Manager at SKKY Hotel, responded to this reviewResponded July 31, 2012

Thank you for your kind review. I have forwarded such to our staff, whom we are very proud of. We are slowly starting to landscape the exterior and hope that in future we can add more curb appeal to the hotel. We are very pleased you enjoyed your stay and look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2012

We spent three nights in SKKY hotel when we had a stop over in Whitehorse on our way to Alaska. There are many good points about this hotel. But there are some negative points also. The hotel staff is very courteous and helpful. The reception welcomes you with a smile. The rooms are big and the toilets are very clean. We walked in after 4:00PM which is their check in time. They said the room is not available till about 6:00PM and asked us to come back around that time. The occupants of our room had requested for a late check out. The receptionist was very apologetic, but we had been driving more than 600 kilometres to get there. We came back at 6:00PM and the room was ready. The room was on the second floor and there is no elevator in the hotel. You have to carry all your bags up the staircase. If you have big luggage, make sure you request for a room on the ground floor.

When I made the reservation more than six months ago, the hotel offered full breakfast for a price and I requested three breakfasts on each day. The price was very reasonable. When we checked in, I was informed that they no longer provide full breakfast. Instead, there is a very basic free breakfast (muffins, fruit, tea and coffee). I was surprised why they decided to do away with the full breakfast which many patrons would love to have.

Another point that can go against this hotel is the fact that it is far away from the town centre. In my case, this was a plus point. The hotel is on the Alaska Highway, easier for highway travellers who want to have a quick stop over and resume their travel the next day.

In spite of the above, this is still one of the best available hotels in Whitehorse. I was with my wife and daughter and we were given a big room with two queen beds. The beds were very comfortable and we did not hear any noises from passing vehicles. The Internet connection was fast and allowed me to upload my big files. We still had free muffins, fruits and coffee for breakfast. There is ample free parking close to the hotel. The TV in the room had more channels than we could watch.

Room Tip: If you have heavy luggage, ask for a ground floor room. Hotel has no elevator. Call the hotel and ma...
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  • Stayed: July 2012, traveled with family
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1  Thank AndrewFernando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catsandcool, Guest Relations Manager at SKKY Hotel, responded to this reviewResponded July 25, 2012

Thank you for your review and for choosing to stay with us. I am sorry about the let check in issue you experienced and I am asking that the staff look into the policy with respects to guests checking out late, which in turn causes delay for check ins of incoming guests like yourself. With respect to the breakfast, we decided some time ago to provide a free continental breakfast to our guests, as some guests were unhappy with paying for a more substantial breakfast, despite the reasonable price you mentioned. I thank you again for your comments and hope you will give us the opportunity to welcome you again on your next trip to Whitehorse.

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Reviewed July 19, 2012

Highest quality hotel in Whitehorse - the rooms are very tasteful and modern, and the restaurant has some of the best fine dining in town. The location is right across the street from the airport. That means it is only a 10 minute drive into downtown, but it's not really walking distance. If you're visiting and want to step out of your room and stroll around the downtown, Skyy probably isn't your place. The downtown hotels mostly have free airport shuttles to get you to your flights anyway.

  • Stayed: July 2012, traveled on business
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Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2012

On the outside, this place doesn't look like much. But on the inside, the rooms are actually quite wonderful. Very modern, very clean and quiet. The bathroom was one of the nicest I've seen and the bed was comfortable. Would absolutely stay here again.

Stayed: July 2012, traveled solo
Thank Travelinteach73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2012

Stayed here one night on our way to Alaska. Found the place to be clean and comfortable. Bathroom was small. Front desk clerk was not very helpful when we checked in and asked for recommendations for a place to eat. His answer was their restaurant or a steak place down the road. So we got on TripAdvisor and found the Cork & Bull. Wouldn't you think they'd have a list of restaurants and directions for their guests?? I think this place was pretty pricey especially for not offering any kind of breakfast. I'd stay here again because it is clean and comfortable...or maybe look for a B&B that would be cheaper.

  • Stayed: July 2012, traveled with family
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1  Thank HoneyBear22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Thank you for your review. I am sorry you found the front desk agent not to be very helpful with restaurant suggestions. Most guests have generally complimented the friendliness and attentiveness of our front desk and staff. To address your concerns, I have asked that the front desk do up a list of restaurant suggestions in future and provide such list to any inquiring guest. I thank you for staying with us and hope that we can have you again as a guest in future.

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Reviewed June 24, 2012

Our company has been staying with the Skky hotel for 2 years. Some of our stays are long term and sometimes just for a night at a time. Often we have special requests and the staff (especially Corrina and Lisa) are always more than happy to help us out. The place is run with true proffessionalism right down to the housekeeping staff. The beds are the best anywhere and I highly recommend treating yourself to the great eats in the restaurant. Job well done Skky hotel. You will continue to have our company's business for a long time to come.

  • Stayed: June 2012, traveled on business
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Thank YukonFuel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SKKY Hotel

Address: 91622 Alaska Hwy, Whitehorse, Yukon Yukon Y1A 3E4, Canada
Location: Canada > Yukon > Whitehorse
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #5 of 14 Hotels in Whitehorse
Price Range: $90 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SKKY Hotel 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
The SKKY Hotel is a boutique property conveniently located across from the airport and a short drive away from the downtown core. This hotel is in a class of its own offering many high-end amenities. Complimentary airport shuttle to/from the airport for major flights, complimentary wireless internet. All rooms are furnished with Tempur-Pedic mattresses with high thread count sheets, 42 inch plasma tvs, desk and office chair. The bathrooms come with large standup showers with granite walls and rain shower or hand held shower heads. All furniture is customized for the Skky Hotel and won't be found elsewhere. The hotel also offers air-conditioning with in-room controls during the summer months, and radiant floor heating on the lower floor in the winter. Included in the price of the room is complimentary wireless internet and airport shuttle. The Hue Oasis serves lunch and dinner, specializing in Korean and Japanese cuisine. A continental breakfast is available in the morning. Come in and take a look at the bar top which was imported from Italy. We hope you will come experience the best beds in the city, and our exceptional guest services in the near future. We hope you will come experience the best beds in the city, and our exceptional guest services in the near future. ... more   less 
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Also Known As:
Skyy Hotel By Book
SKKY Hotel Whitehorse, Yukon, Canada

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