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“incompetent front desk staff”
Review of Riviera Motor Inn

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Riviera Motor Inn
Ranked #36 of 39 Hotels in Saskatoon
llydminster
1 review
“incompetent front desk staff”
Reviewed November 11, 2009

The front desk service is awful. We were charged twice for our room and had a big runaround trying to sort that out. Terrible parking. Room seemed very cramped.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spook10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Regina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 20, 2008

I recently stayed at the Riviera - Nov. 17 - 20, 2008. I stay at many hotels/motels throughout the year mainly in Saskatchewan and I have stayed at the Riviera before but this last visit was terrible. One morning I had no warm never mind hot water in the shower and the front desk staff did not seem to care. There is no anti slip material in the bathtubs and no tubmat is provided unless you ask for it apparently. One of my employees fell in the tub the first morning and hurt his head and again the front staff did not seem to care and did not even offer an apology. I had to ask for replenishment of the shampoo and conditioner as they were not automatically stocked. I rented two rooms for 3 nights. They no longer have smoking rooms and no longer allow pets either. When checking out this morning no one cared about the issues I had and no one even offered an "I'm sorry" or even concern for the person that was injured in the bathtub. I will not be staying at the Riviera again as the service has gone down hill and I will be telling other contractors the same thing!

  • Disliked — No customer service
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MColpitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sask.canada
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 27, 2006

Very disappointed in the service from the front desk. The front desk staff seemed very incompetent and any questions you had for them could only be answered in the am when the supervisor arrived. The rooms are paper thin and the noise level kept us awake all night. There were people running down the hallways, partying in the hallways, running constantly up and down the stairs and yelling to each other. It was intolerable. Front staff did nothing about the noise even when one complained. In the am we complained to the morning clerk about the noise during the night and apparently the night clerk denied that anyone called about the noise level when we complained several times to him about the noise. The mgt said we had alot of kids in for sports tournaments, etc. Fine, but do something about the noise level after midnight and deter the running up and down the hallways after midnight. The whole stay at this hotel was truly disappointing. Would never stay here again. The diner cafe was a dive. There are alot of great hotels in the north end of Saskatoon, avoid this hotel unless you want to party.

  • Stayed February 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hazzle-free
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 23, 2004

We needed a place after our house had a lot of rain damage. It poured while we were putting on new shingles. The accomodations were great and the price was very reasonable. The beds are all new and very comfortable and they even had a playpen for our baby. We had a huge hot breakfast at their resturant for only $2.49 each. We were able to watch different movies every night and even had free popcorn.
I will be recommending the Riviera to all my friends and family who visit from out of town.

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riviera Motor Inn

Property: Riviera Motor Inn
Address: 2001 Ave B North, Saskatoon, Saskatchewan S7L 1H7, Canada
Phone Number:
Location: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #36 of 39 Hotels in Saskatoon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Riviera Motor Inn 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
With 62 guest rooms the Riviera Motor Inn offers guests to the Saskatoon marketplace comparable accommodation choices. Whether you are in Saskatoon for business or pleasure, the Riviera Motor Inn is sure to meet all of your accommodation needs. Conveniently located only 5 minutes from the airport, downtown and Sask Place. Corporate, government and senior rates available. ... more   less 
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Also Known As:
Riviera Motor Inn Saskatoon, Saskatchewan

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