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“SAVE YOUR MONEY! SLEEP IN YOUR CAR!!!”

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Sandman Hotel Saskatoon
Ranked #30 of 39 Hotels in Saskatoon
Kelowna, Canada
Level 6 Contributor
200 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“SAVE YOUR MONEY! SLEEP IN YOUR CAR!!!”
Reviewed November 20, 2010

This hotel was a complete dump! Do yourself a favour and find something better!! Everything about it SUCKED! Overall, the staff was very unfriendly. Would it kill them to greet you even ONCE???? The rooms need a COMPLETE OVERHAUL! I'd be ashamed to charge money for such a run down room. I decided to sleep with my clothes on... ya! Not kidding!! The sink in the room was completely clogged and eventually after the water drained, the stench was something that would make you vomit! They neglected to put enough credit on my room ( how this is my problem, I'd never know, as I have a platnium Amex card), I was held at their pathetic "Denny's Restaurant" for over 30 mins as their unexperienced staff had to confirm with the front desk that my card could handle the you guess it - $15 charge. (boy, that's the last time i leave my wallet in the room) I wasn't allowed to leave to go get it, as they thought I would do a dine and dash... What a joke! wake up people! it's 2010! If I was going to pull a dine and dash I would of had a few beers!!!! OVERALL? A PATHETIC JOKE!

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zorka3500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindySaskatoon, General Manager at Sandman Hotel Saskatoon, responded to this review, December 7, 2010
Dear Valued Guest,

Please accept my sincere apologies for the problems encountered during your previous stay. Our success is measured by our customers experiences. This was not the quality of service we pride ourselves. Your concerns have been addressed for immediate rectification. My apologies again, and it is my wish you will permit The Sandman Hotel, Saskatoon another opportunity to exceed your expectations by hosting your future hotel stays!

Yours In Hospitality,
General Manager,
Sandman Hotel, Saskatoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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189 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
Bergen, Norway
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 14, 2010

We were in Saskatoon for two days and started looking for a place to stay on Saturday night at 930pm. Stopped by a few hotels in the area where the Sandman is located, but left as they either looked sketchy or had some sketchy people roaming around outside (and in one case, inside) the lobby. When we stopped the car outside of the Sandman Hotel, we got a much better impression. The lobby looked bright, spacious, clean and tidy. The people we met in the reception both acted and looked professional. We got a room at a good rate compared to the other hotels we checked and were very happy with our choice. The room was clean and although it faced the entrance and we kept the window open through the (Saturday) night, it was not loud and we all slept well. Free wifi, but no breakfast.

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindaen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindySaskatoon, Manager at Sandman Hotel Saskatoon, responded to this review, September 17, 2010
Dear Valued Guest,

Thank you for choosing The Sandman Hotel, Saskatoon for your recent stay.
Customer feedback is important to us. Your positive comments are greatly appreciated.
Thank you again for choosing The Sandman Hotel and we look forward to hosting you in the future.

Yours In hospitality,
General Manager
Sandman Hotel, Saskatoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 16, 2010

This was probably one of the worst hotels Ive stayed in. The crowd there is just horrible, you cannot enter the hotel without smelling smoke as the bar is right there and the crowds are pretty bad outside, I smelled Marijuana every night when I returned. There is gangs of natives who are not very friendly and go in and out of the hotel as they please. Most of them are drunks or on drugs., Trust me on this.

The staff is horrible, I wanted a shuttle to the airport at noon, I came down at 11:50am, the shuttle driver finally showed up at 12:20., the staff didnt care much. If you HAVE to then stay here, I will never stay in this hole again.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank saracen2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindySaskatoon, Owner at Sandman Hotel Saskatoon, responded to this review, September 16, 2010
Dear Valued Guest,

Thank you for taking the time to express your concerns during your recent stay at The Sandman Hotel, Saskatoon.

Please accept my sincere apologies for the problems that were encountered.
Exceeding customer service expectations are important to us to ensure our guests are greeted with respect and courtesy in a caring and professional manner. We certainly did not leave that impression with you of feeling valued. My apologies again, and it is our wish you will afford The Sandman Hotel, Saskatoon another opportunity to host your future hotel accomodations.

Kindest regards,
General Manager
Sandman Hotel, Saskatoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Level 4 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 28, 2010

This is an okay hotel but way overpriced for what you get. King room - with fridge pull out couch. I would shop around for another hotel for the price.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PCPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manitoba
Level 4 Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 14, 2010

The first night I got room 421, right beside the elevator. never slept a wink from it banging and clanging, of course the bar fight at 1am didn't help as it was right outside my window! I asked to move to another room and they put me in 302. When i got to my room, the room was cold so i turned up the heat and went for supper. came back and guess what, still no heat. When i phoned the front desk she said she'd bring me some heaters and an extra blanket. I wanted to be moved to another room but she said she couldnt. I The heaters helped, but a little worried about sleeping with then so close to my head. I don't recomend staying here. you have alot of other options in Saskatoon,

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NorthernLites69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindySaskatoon, General Manager at Sandman Hotel Saskatoon, responded to this review, May 3, 2010
Dear Valued Guest,

Thank you for choosing The Sandman Hotel, Saskatoon for your recent stay. Please accept my sincere apologies for the problems you had encountered. The Sandman Hotel, Saskatoon takes pride in ensuring our guest comfort and satsfaction exceed their expectations, this certainly was not exemplified during your visit. These errors have been addressed for immediate rectification. My apologies again, & it is my wish you will afford The Sandman Hotel, Saskatoon another opportunity to host your future hotel stays.

Yours in Hospitality
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Level 4 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 14, 2010

I had a pleasant stay at the Sandman for three nights. I am a light sleeper and often don't sleep well the first night in a strange place. My room at the Sandman was very quiet, the bed was comfortable and and the temperature just right. I slept amazingly well every night.

The internet worked fine for me and the friendly staff greeted me every time I went in or out of the hotel. The only thing I was disappointed with was the limited room service menu and that was only a minor inconvenience. I was tired when I arrived and would have preferred to enjoy a light meal in my room but the menu is all big, heavy, greasy food form Denny's. I had to go out to find a light, healthy meal.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaskatchewanMaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 10, 2010

I stayed at the Sandman Hotel for a weekend with my husband who was there for business and I do not recommend this hotel at all. The staff was not very helpful at all. When we called down one night to ask where a good place would be for dinner they told us Denny's! Really come on!!!! We wanted a nice place and they couldn’t even tell us any. They also didn’t know how to tell us how to get on the highway which we found odd since they live there! My husband was told twice we were getting a better room with a fridge and when we called down again to get one they just kept saying "no rooms available" not even a reason or an apology at all. The staff also did not even say hello when we walked in to the hotel. I myself work in a four diamond hotel and would never treat guests this way at all. I couldn’t believe the difference on how we treat guests and how they treat guests , just brutal!! We would be fired!!! We just couldn’t believe how terrible the staff was and how they didn’t have any answers to questions we had. This hotel isn’t even that clean either. On a positive note the staff at the Shark Club sports bar there was very nice and we had a good time there at least!

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wingsoverca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandman Hotel Saskatoon

Property: Sandman Hotel Saskatoon
Address: 310 Circle Dr W, Saskatoon, Saskatchewan S7L 0Y5, Canada
Location: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 39 Hotels in Saskatoon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel Saskatoon 3*
Number of rooms: 187
Official Description (provided by the hotel):
A perfect blend of comfort, quality, and service, Sandman Hotel Saskatoon has everything for both corporate and leisure travellers to make your stay ideal. ... more   less 
Reservation Options:
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Also Known As:
Saskatoon Sandman Hotel
Sandman Inn Saskatoon
Sandman Hotel Saskatoon Saskatchewan

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