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“Worst stay ever!!!”
Review of Ramada Saskatoon

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Ramada Saskatoon
Ranked #28 of 40 Hotels in Saskatoon
Reviewed February 9, 2013

The staff was very rude, over charged our credit cards without even asking !!! When we check our online statements the next day that's how we found out... Very noisy in the hallways, loud screaming all night and we were on the 6th floor !! They did not change the bedding all week, we had ask for new sheets and pillow cases. The heater does to work properly, the hot air was cold air. The rooms are very humid because their is no fan in the washroom. I would never recommend this hotel to anyone!!! Unless your a young party person, who wants to be over charged and sleep in dirty sheets for a week...

  • Stayed: February 2013, traveled with friends
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1  Thank Marcus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray W, General Manager at Ramada Saskatoon, responded to this reviewResponded February 12, 2013

Dear Guest,
Thank you for your review of our property. I apologize that your stay was not up to our usual standards. I have done an investigation into the items that you have noted , and have discussed your review with our maintenance manager, executive housekeeper, and guest services manager. Our hotel policies and procedures will be reinforced with our staff members in an ongoing effort to provide the very best in guest comfort and satisfaction.

Best Regards,

Murray Waters
General Manager
306-931-3013
murray.waters@saskramada.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (429)
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297 - 303 of 429 reviews

Reviewed January 24, 2013

Don't stay here unless you want bedbugs. Found one crawling on me in my bed on the 5th floor. Towels in the bathroom were stained yellow. Found disgusting long black hairs under the sheets of the first room we were in, none in the room we transferred in. Will NEVER be staying here again. Manager gave us free breakfast to compensate for the bedbugs, and removed one night stay from the bill, but doesn't undo the absolutely gross experience we had there.

  • Stayed: January 2013
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2  Thank Edmanitoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray W, General Manager at Ramada Saskatoon, responded to this reviewResponded February 2, 2013

Dear Guest,

I have reviwed your comments with our executive housekeeper to determine how the events (that led to you being moved from your first room) may have occurred; I assure you that these items are taken very seriously.
Regarding the issue of the pests that you referred to, I want to assure you that we are vigilant as well as proavtive in anticipating and dealing with this issue, which as you may be aware, has become a growing problem for the hosptiality industry. Due to the global nature of travel today, it is possible for any hotel, anywhere, to suffer the intrusion of these pests as a result of travelers unknowingly transporting them from previous hotel stays. As such, we maintain a contract with Orkin Pest Control, who regularly inspect our rooms to ensure they are pest free.

Following your report, we immediately inspected the room with their canine (sniffer) dog and were informed that the dog did not alert to the presence of pests in the room in question. In addition to the canine unit, a manual inspection was performed by another technician.

I would like to thank you for the information that you provided to us, I wish to also assure you that our policies and procedures of regular room inspections are in place and working to optimum efficiency.

Murray Waters, GM
306-931-3013
murray.waters@saskramada.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2013

we stay at the ramada every time were in Saskatoon, it's a nice cozy hotel with friendly service. only downside is location, on the weekends the crowd out in the alley can get a little loud, and make it hard to sleep sometimes.

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Ramada
Thank JOSHUA J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray W, General Manager at Ramada Saskatoon, responded to this reviewResponded January 19, 2013

Dear Guest,
Thank you for your recent review of our hotel. We really appreciate your positive comments. We try our best every day to provide the best in guest service and quality accommodations. I would like to personally thank you for your business, and look forward to the next time to have you as our guest.
Best Regards,

Murray Waters, GM
306-931-3013
murray.waters@saskramada.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2013

  • Stayed: January 2013, traveled on business
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Review collected in partnership with Ramada
Thank Craig B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 13, 2013

  • Stayed: January 2013, traveled on business
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Review collected in partnership with Ramada
1  Thank Heather B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Murray W, General Manager at Ramada Saskatoon, responded to this reviewResponded January 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 12, 2013

even with a facelift, the behavior of some guests that is tolerated here makes it a poor choice. The Food is excellent, Room service is accommodating and in general , the rooms are on good condition... BUT there are way too many late night parties that are held here - it is impossible to sleep and management chooses to avoid eye contact with you rather than apologize and make things right. Too bad....

  • Stayed: January 2013, traveled on business
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Review collected in partnership with Ramada
1  Thank Ajay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray W, General Manager at Ramada Saskatoon, responded to this reviewResponded January 14, 2013

Dear Guest,
I would like to thank you for your comments regarding your recent stay with us. Although you have noted some positive points, your over all experience was less than acceptable, and for this, I apologize.
I would like to invite you back to our hotel in order to show you that we much better than what you experienced the last time.
Best Regards,

Murray Waters. GM
306-931-3013
murray.waters@saskramada.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2013

I would stay here again, but would not be my first choice. Ask for room that does not have adjoining room door because the sound from other room comes in too easily. You can hear other guests tv and discussions.

  • Stayed: January 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
1  Thank Howie81Regina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray W, General Manager at Ramada Saskatoon, responded to this reviewResponded January 13, 2013

Dear Guest,
Thank you for your comments regarding your recent stay with us. I apologize for the inconvenience that you experienced, in terms of noise levels.
We will make sure that your room requirements are met, when you stay with us again. Please call me directly and I will book your room personally.
Best Regards,

Murray Waters, GM
306-931-3013
murray.waters@saskramada.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Saskatoon

Address: 806 Idylwyld Dr N, Saskatoon, Saskatchewan S7L 0Z6, Canada
Phone Number:
Location: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 40 Hotels in Saskatoon
Price Range: $93 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Saskatoon 3*
Number of rooms: 148
Official Description (provided by the hotel):
Newly renovated guest rooms, full service hotel including restaurant,lounge,nightclub,swimming pool,hot tub. Full banquet, catering/meeting facilities. Featuring our full flight indoor driving range, The Ramada Golf Dome. We are very pleased to showcase our newly renovated guest rooms, come and experience the fresh new look! ... more   less 
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Also Known As:
Ramada Hotel Dome Saskatoon
Saskatoon Ramada
Ramada Saskatoon Saskatchewan

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