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“Professional and Polite”

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Hilton Garden Inn Saskatoon Downtown
Ranked #12 of 39 Hotels in Saskatoon
Certificate of Excellence
GreenLeadersSilver level
Edmonton, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Professional and Polite”
Reviewed May 17, 2013

First time at a Hilton Garden Inn. I was pleasantly surprised. Thank you for all the professionalism and politeness. Even the passing the cleaning staff in the hallway was pleasant and they asked if I was enjoying my stay. I was always greeted with a smile. again thank you! Dannica Lamoureux

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dannica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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700 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Legal, Canada
Level 6 Contributor
165 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 16, 2013

Great hotel and everything was within walking distance. Staff seemed friendly. Room service was really good; loved the pulled pork sandwich. I was in town to do a couple of conferences over the weekend and forgot to hang my do not disturb sign and housekeeping ended up waking me up twice. So much for a nice Saturday morning sleep in. Sunday I hung the sign and was not disturbed. Hotel would have been fantastic with a hot breakfast. Bed were suppose to be able to change from firm to soft with the turn of a dial, but I did not notice a difference. I found the beds at the Radisson during the second half of my stay more comfortable.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeannieSmallTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkton, Canada
Level 5 Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 4, 2013

Was not very impressed in this out of date Hilton. I expected more. Front desk personnel were not very informative when checking in. Rooms are not renovated. Room service was very fast, but the cheese cake was frozen on arrival.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sylvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, May 15, 2013
Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the presentation and service of our proeprty and we will use this to improve our performance.

I am pleased to let you know that we are continuing to renovate our guest rooms over the next few months, as well as our pool and fitness area.

Thank you again and I hope you will allow us an opportunity to provide you a much better experience on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Verona, United States
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 1, 2013

The morning resturant staff overcame all negative experiences that I experienced at this property. The morning staff had the best attitudes in this city!!! The hotel is average to needs maintenance/updating of rooms. I can't say enough good things about the mrning resturant staff!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, May 15, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your kind words on our staff and appreciate your constructive comments on our property. I am pleased to let you know that we have completed renovations to approx. one third of our guest rooms with the balance to be done over the next several months.

We hope you will return to stay with us the next time you are in the area so we may continue to show you the quality experience you expect and deserve.

Thank you,

Lynn Flury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

The rooms are clean and quiet, the staff is always friendly and accommodating, and the breakfast buffet always meets our family's appetite and budget. If the pool was just a few degrees warmer, it would be perfect.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Marnie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, May 15, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We are delighted that you enjoyed your stay and look forward to continuing to be your hotel of choice in Saskatoon. I am pleased to let you know that we will be renovating our pool and fitness area in the fall to provide an even better experience for our guests!

Thank you again for your business and your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 11, 2013

I had a great time staying at this hotel. The location is awsome and very convenient. The hotel staff were very helpful and the room I was staying at was very welcoming, clean and well-maintained. The bed was also very cofortable and overall I really enjoyed the one night I stayed at the Hilton Garden Inn.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Ellie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Pas, Canada
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 4, 2013

Everything is fine about this hotel, not amazing, but overall solid. My problem was that the air conditioning didn't work in my room (415), which I didn't realize until the middle of the night. When I told the front desk upon check-out the only response I got was "we're sorry, thanks for letting us know". I didn't want to ask for compensation, as I didn't want to appear as if I was just after a freebie. Especially as a HHonors member I expect something to be offered as compensation, without having to ask.

Room Tip: Sleep quality was only poor because the AC didn't work.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M_Smith8771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perry s, Front Office Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, April 5, 2013
Thank you for staying with us and taking the time to share your experience. I apologize about both the maintenance issue and our missed opportunity to compensate you for the issues with your stay. We appreciate you bringing this to our attention, and will share your comments with our team work to prevent similar situations in the future. We know you deserve the best in service, and hope you will provide us another opportunity to earn your loyalty in Saskatoon. Please do not hesitate to contact me to discuss further. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Saskatoon Downtown

Property: Hilton Garden Inn Saskatoon Downtown
Address: 90 22nd St E, Saskatoon, Saskatchewan S7K 3X6, Canada
Phone Number:
Location: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Saskatoon
#4 Business Hotel in Saskatoon
#9 Romantic Hotel in Saskatoon
#11 Family Hotel in Saskatoon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Saskatoon Downtown 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hilton Garden Inn is a beacon of downtown style and sophistication, and an ideal base from which to explore the City of Bridges. Overlooking the vibrancy of downtown Saskatoon, this 16-floor hotel is just steps from Midtown Plaza and TCU Place Arts & Convention Centre. Key attractions close to the Hilton Garden Inn include Remai Arts Centre (0.1 km), Meewasin Trail (1 km), the University of Saskatchewan (4 km) and River Landing (1 km). Contemporary furnishings and warm, inviting colours come together in 180 guestrooms. Retreat to the quiet calmness of your room with the city as your backdrop. Offering custom, adjustable beds, free WiFi, flat-screen TV's, microwaves and mini-fridges. Upgrade your room to one of 12 luxurious Spa Suites, with private sleeping areas, whirlpool tubs, living area and fireplace. Accessible Rooms and Pet-Friendly Rooms available at no additional charge. Positive guest experiences are assured with the Hilton Garden 100% Satisfaction Guarantee for every stay. This downtown Saskatoon conference centre hosts and caters groups in 11,500 sq. ft of functional event space. Booking at the Hilton Garden Inn ensures your event is in the hands of professionals, with full-scale catering and banquet services, fresh ingredients and in-house A/V equipment. Stay on routine with a fully-equipped Business Centre and Fitness Centre that are available 24-hours every day. A lobby Pantry conveniently equips guests with sundries at all hours, including snacks, gifts and everyday essentials. A second floor pool and whirlpool offer natural light from south-facing windows. Indulge in a handcrafted lobby latte, chef-inspired plates and locally-sourced classic cocktails in our inviting social spaces. We Proudly Serve Starbucks customizes hot and cold beverages offering pastries, grab-and-go lunches and alcoholic beverages in the inviting lobby lounge. The Garden Grille & Bar serves daily breakfast buffet, plus a full menu crafted with locally-sourced ingredients. Lunch features build-your-own salads and burgers, and dinner features BBQ platters to share in an intimate gathering. Steps Lounge is an uptown gathering place in downtown Saskatoon. Sip on the best bourbons that can be found in this city, unforgettable classic cocktails, local craft beer, appetizers and sharing plates. This award-winning hotel is home to the Hilton CEO Light & Warmth Award. Eco-friendly, rated with 4 Green Keys, Energy Star Partnership and Saskatchewan Environmental Society Partnership. ... more   less 
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Also Known As:
Hilton Garden Inn Saskatoon Downtown Hotel Saskatoon
Hilton Saskatoon
Hilton Garden Inn Saskatoon Downtown Saskatchewan

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