We stayed at this hotel for 4 nights, having had our reservation at another hotel get lost in the shuffle. We called and left a message and then panicked and I booked online (using my credit card), as it was an exceptionally busy weekend in Saskatoon and empty rooms were few and far between. We arrived and checked in, and were offered a room on the front of the hotel, away from the pub. A good choice as the pub is very busy.
The smell of the carpets on the first floor hallway is really something else, a combination of dust and mold I think. Eventually you get used to it and fortunately the room did not smell.
However, the first morning we were trying to sleep in when construction commenced on the room across the hall. Would have been helpful if they had mentioned that when we were trying to pick what part of the hotel to be in.
The room was very clean and as other reviewers have mentioned, the bed was great and the bedding fantastic. When we tried to watch the television, we could not get it to work. A visit from maintenance and we learned that the last guests must have stolen the remote control and the HDMi cable! They replaced both for us right away.
The parking situation is a bit strange, but we had no issues with leaving our keys at the desk and were grateful that other guests had left theirs when they had to move a vehicle to let us out.
We did at one point get locked out of our room. We went outside for a cigarette and had only one smoke and a lighter, no wallets or anything else. We were sent into the pub and given free drinks while they contacted maintenance to come and look at it. I think they may have offered us free food as well, but to be honest the pub food was disappointing at best and we stuck to drinks. The lock had seized but they used graphite and got it open and we did not have to change rooms (which had been mentioned as a possibility).
Our last night we were trying to get a nap in before hitting the clubs and the smoke alarm battery decided to start chirping. We did call the front desk and were told that it was too bad as the maintenance staff were off until the next day. So...we piled up a few pieces of furniture and yanked the battery (don't worry we told the desk when we checked out).
When we checked it it started to get confusing. At check in, as I had already used my credit card for a pre-auth, my card was declined. So my travel partner used his, and I was very clear that it was to be billed to mine. I was given an invoice that stated it was billed to my card. However, my friend realized that it was billed on his. A few phone calls later and it was determined that they had charged his, rather than mine. It seemed that the front desk staff were very confused and it was a real ordeal to get this information.
Would I stay there again? Probably not. Do I regret staying there? No, it was an adventure.
- Official Description (provided by the hotel):
- Saskatoon boutique downtown hotel, the Hotel Senator features Rembrandt's Fine Dining & Wine Bar with international cuisine, Winston's English Pub & Grill with over 50 taps, 80 imported ales, ciders, stouts and lagers and a home away from home personal attention and service. Your room awaits! Safe travels and we hope to see you soon. ... more less
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- Also Known As:
- Senator Hotel Saskatoon
- Hotel Senator Saskatoon Saskatchewan