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“Awful experience.”
Review of Park Town Hotel

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Park Town Hotel
Ranked #9 of 41 Hotels in Saskatoon
Certificate of Excellence
Reviewed June 6, 2011

I stayed here for 3 nights while visiting my husband. On the first night he came to stay with me, he park in the stairwell parking cause there's no other spots to park in, and his car got broken into! I realist it's a 'park at your own discretion' but there was suppose to be a security guard patrolling. 3 other cars got broken into as well. I think that says something.. Now In my experience most hotels would do there best to offer something to make the rest of my time worth while.. But not here. We got nothing. No complimentary dinner, no money off our bill, not even a sincere sorry. I spent 500$ to stay here and it sucked. I order
Room service and the food I got was overcooked frozen packaged food. It was gross. And certainly not worth anymore money then I'd pay at mcdonalds. The room was average an the view was nice but I paid way to much for a crappy weekend here. I got 2 days to see my husband, whom I haven't seen in a couple months which is why I thought it ok to splurge a bit in a nice looking reputable hotel. I regret my decision to book here and I'm very irritated at the service they neglected to deliver to me. Ice been treated way Better at travelodges and motels. I will never stay here again and I will never recommend this place for anyone to stay at.

  • Stayed: June 2011
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3  Thank MichelleBurbank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
horseheaven, General Manager at Park Town Hotel, responded to this reviewResponded June 16, 2011

Thank you for your comments even though they express your unsatisfactory stay with us. We have security that patrols our parking lot and parkade on a regular basis seven days a week, unfortunately, security makes regular rounds so they are not in the same area all the time. If someone decides to vandalize a car they will wait for the opportune time to do so. The police recommend not to leave any valuables in your vehicle that are visible to a would be thief.
You were also not happy with your room service meal and I promise we do not serve "frozen packaged food" on our menu. I did check with Room Service and it appears you did not let anyone know of your displeasure, with your order, as we could have solved your concerns at the time.
Please note secured underground parking is available.
Thank you and we hope to serve you better in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 16, 2011

I have stayed at the Park Town on several occasions. It's a nice hotel that has never given me any reason to look for other accommodations. The room was clean, the staff was friendly and I slept well. Not much more that I could ask for.

  • Stayed: April 2011, traveled on business
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Thank Raydayle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2011

Stayed here one night for business in March 2011. Needed to be by the Royal University Hospital so this was a great location as it is about a 3 minute cab ride to the front entrance.

The taxi ride to the airport cost under 20 dollars and is about a 15-20 min ride. The first impression when you walk into the lobby is quite lackluster as it simply looks like the lobby of a 3 star hotel. Check-in was smooth and staff were nice.

Booked a two queen bed room, and it was a relatively good size and very clean. Bathroom was stocked, and also clean. TV was a 42 inch flat screen which was very nice. Beds were comfortable and noise from the outside and next door/ hallways was at a minimum (although you can hear the occasional car whip by).

Internet for me was not working that night and as a business traveler, I had to dock points for this. Luckily, another internet connection which I assume was the Saskatoon wide Wi-fi service was functioning and I used that instead.

Breakfast in the morning downstairs at the restaurant was decent and relatively well priced for a hotel restaurant. Check out was smooth and no problems there.

Overall, I would recommend this hotel for a short stay, but since I booked the day prior to arriving, I paid a hefty price for what was a 3 star hotel all around. For me, the value was not great.
Pros: well located, clean, functional
Cons: value

  • Stayed: March 2011, traveled on business
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1  Thank Georgeamazing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
horseheaven, General Manager at Park Town Hotel, responded to this reviewResponded April 8, 2011

Thank you for your review of our hotel. We have been having a few issues with our Internet service and hopefully we have rectified the problem, I am sorry we did not meet your needs. We have an amazing location situated along the banks of the South Saskatchewan River with lovely walking trails and of course minutes from two major hospitals and the U of S Campus. It appears you did not use our complimentary shuttle service which is available Monday to Friday 8 - 5 pm for use by our guests. Our Shuttle picks up and drops off at the airport and trips to and from all the hospitals happen regularly throughout the day. This service may also be booked for business, shopping trips or any other travel within the city limits.
We have been renovating at Park Town for a number of years and our lobby is scheduled for work later this year or early next so I hope you will see wonderful changes.
Thank you again for taking the time to critique our hotel we hope to serve you in the near future.
Judy Harwood, CHA
General Manager

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Reviewed February 13, 2011

I love the Parktown! I've stayed there a few times over the years, and every time has been great. It's close to downtown, overlooks the river, and is well located to access other parts of the city. I've always ended up with a riverside room, which has a nice view night and day. Service is always great, the tasty Sunday brunch is enjoyed by many Saskatonians and guests alike, and the place is impeccably clean.
And the best part is, you get all of that for a very good price!

  • Stayed: March 2010, traveled with friends
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Thank Skiwithjill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
horseheaven, General Manager at Park Town Hotel, responded to this reviewResponded February 15, 2011

Thank you for taking the time to review our hotel. We are pleased you enjoyed your riverside room, with the great view. Our staff is always grateful for positive feedback and the fact you appreciated our professional service, clean property and great prices goes a long way. We hope you return soon to the Park Town Hotel.

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Reviewed November 15, 2010

My husband and I got married here. They did an amazing job setting up and making sure we were happy with everything. The Food was amazing, their personal DJ was good and the bar is very resonably priced. The rooms were large and comfortable and very well priced.

  • Stayed: December 2009, traveled as a couple
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1  Thank funnygoose08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2010

Stayed here for a couple of days for a conference for my school. Great location if you want to be in a trendy area and close to downtown. Clean neighbourhood and well lit. Check in was smooth and courtious. Staff were very busy but got everyone looked after. Very tasteful decorating and room was awesome. Room was clean and washroom was recently re-done. Pub downstairs was a pretty good place, gets kind of noisy at night. Parking was a challange. Lots of vehicles all over the place and people EVERYWHERE. This is definatly a hotel for younger people like myself, but those with families may want to try someplace a little more quite. Other than that- I would stay here again, just not have a large truck to try and manuver into the parking lot.

  • Stayed: September 2010, traveled on business
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Thank NikiRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2010

I travel throughout Canada and the USA and I have to say the Park Town in Saskatoon is the best yet.
From its great front desk personal to the great rooms that over look the Saskatoon skyline to the Saskatchewan river right out your door.
The food is always great wether its sitting in their dinning room or getting room service the food is always great.
If you get a chance to stay over on the weekend their buffet of Prime Rib is to die for.
To the Parktown staff keep up the great service and I will see u soon.
You can count on it.
B Stevens
Director of Sales

  • Stayed: August 2010, traveled on business
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Thank goalie_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Town Hotel

Address: 924 Spadina Cres E, Saskatoon, Saskatchewan S7K 3H5, Canada
Phone Number:
Location: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Saskatoon
#7 Romantic Hotel in Saskatoon
#11 Business Hotel in Saskatoon
Price Range: $109 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Town Hotel 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
The Park Town Hotel is perfectly situated in downtown Saskatoon overlooking the spectacular South Saskatchewan River. Take a leisurely walk by the river on one of the many Meewasin River Valley Trails. Explore local boutique shops or try fresh produce at Saskatoon's local Farmers Market. Then end your day by relaxing in our Four Seasons Restaurant, dining with a picturesque view of the river or unwind with a cocktail in our Riverside Lounge. Excellence is our standard at the Park Town Hotel, which is why every room is designed with you in mind. Our newly renovated rooms feature the Park Town Dream bed and free wired and wireless high speed Internet. We have a newly renovated business lounge for corporate clients to stay connected, complete with access to free high speed Internet and complementary printing right in our lobby. We look forward to seeing you on your next visit to Saskatoon. ... more   less 
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Also Known As:
Park Town Saskatoon
Park Town Hotel Saskatoon, Saskatchewan

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