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“somewhat disappointed”

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Delta Hotels by Marriott Bessborough
Ranked #15 of 39 Hotels in Saskatoon
Certificate of Excellence
Burlington, Canada
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“somewhat disappointed”
2 of 5 bubbles Reviewed September 22, 2012

an old and gracious hotel. but needs a new coat of paint in many areas. we were in a two bed room and this did not allow for use of the desk at all. i was quite surprised that there was no in-room safe. beds were okay but not exceedingly comfortable. the closets were not deep so that anything on hangers hit the back wall. and there really were no adequate drawers except for a ricketty thing in the closet that had the coffee maker on it. in the bathroom there was no space for toiletries; we had to use the area by the television! the location, by the river, is very nice. food was unremarkable both in the restaurant and at the social function that we attended in the ballroom. for a morning starbucks we had to go across the street to another hotel. no big deal but would have been better if something like that were in this hotel as many now have. overall, nothing to write home about.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank boxsterbenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmABTDeltaBES, General Manager at Delta Hotels by Marriott Bessborough, responded to this review, October 24, 2012
Dear boxsterbenz, Thank you for taking the time to post your comments on Trip Advisor. I am sorry to read that you did not enjoy all aspects of your stay and hope you will accept my apologies on behalf of the entire team at the Bess. One aspect of heritage hotels that provides their unique character is that the rooms are not all the same. At the same time an odd shaped closet or bed/desk configuration can be a detractor. I am pleased to advise you that very shortly all Delta Hotels will be serving Starbucks coffee.

Andrew Turnbull, General Manager
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510 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
Ottawa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 15, 2012 via mobile

The Delta Bessborough occupies an old stately building reminiscent of the type you would find a Fairmont hotel occupying. It is located on the banks of the Saskatchewan river in the City Centre. The rooms were typical of what you would find in a building of this vintage. I had a room overlooking the river. We had breakfast in their restaurant and it was typical of that found in most hotels. Although in general I was happy with the hotel the main complaint I had was that the rooms weren't cleaned until late on the afternoon.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevorcq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOO-TO, Manager at Delta Hotels by Marriott Bessborough, responded to this review, September 25, 2012
Thank you so much for staying with us and for sharing your comments. I am glad that your stay was good and that you enjoyed the ambiance of both our hotel and the surrounding area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed September 9, 2012

Had a great stay and were treated like royalty. Desk staff were very accomodating when our original suite was unavailable, putting us in two double rooms across from each other (and only charging for one). And we had asked for a room with a view, which they provided. Got to watch the fireworks festival on the Broadway Bridge right from our window. Our lone complaint was the parking situation, but found a street spot two blocks away. A walk around the grounds and along the river bank is a must.

Room Tip: We booked online and just put in a note asking for a river view. End rooms have views in two direct...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatmanCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOO-TO, Manager at Delta Hotels by Marriott Bessborough, responded to this review, September 25, 2012
Pat, thank you so much for staying with us and for sharing your experience. I am glad that you had a terrific stay and hope you come and visit us again soon.
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Miami, Florida
Level Contributor
4 reviews
4 of 5 bubbles Reviewed September 4, 2012

Spent a long weekend at this hotel. Nice views (better from outside looking at the property itself!). Lots of people, great atmosphere, and great staff. Updated rooms, nice bathrooms, comfortable bed. Only one set of elevators going, and one was a bit sketchy.... but overall a great stay!

  • Stayed September 2012, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flyer1232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOO-TO, Manager at Delta Hotels by Marriott Bessborough, responded to this review, September 25, 2012
Good day Flyer and thank you for staying with us and for taking the time to write such a great review. I am glad to read that your stay went well and I hope that you come and visit us again soon.
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Mission Viejo, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 2, 2012

My sister and I have stayed at the Bess the past two years- for family reunions. We particularly love the room on the front facing the main street- on the non-smoking floors! Absolutely wonderful room- newly remodeled! The beds are so comfortable, clean. The front desk persons are well trained in treating us as "special" guests- even though we are really just ordinary folks. Since we are Delta Privilieged members, (which, by the way doesn't cost anything to join), we asked for a little "perk" that we had seen advertised after we had made our reservations. They were good enough to honor it for us anyway :) The exercise facilities and pool are perfect for what we need. The main restaurant and buffet is priced just right. We hope to talk the rest of our family into joining us here for our next reunion in 2013 and making use of some of the other facilities for all 6 of us and our families.

Room Tip: Join the Delta Privilege before you book. It gives you a little edge and doesn't cost a thing. W...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noreen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmABTDeltaBES, General Manager at Delta Hotels by Marriott Bessborough, responded to this review, September 4, 2012
Dear Noreen C,

Thank you for our kind comments and thank you for sharing them with the Trip Advisor community. I am pleased to advise you that, as of the recent renovation, the Delta Bessborough is 100% smoke free.

Regards,

Andrew Turnbull
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lloydminster Alberta
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed August 18, 2012

We stayed at the Bessborough for two days last weekend, they put us on the second floor and our room looked out to the Spadina Freehouse, this is a bar that has an outside patio and it is so noisy you feel like you are at the bar when you are sititng in your room, the noise ended at 230 in the morning only to woken up at 330 by the fire alarm and fire trucks etc, I guess it was a false alarm as they where having troubles with their fire system, the next day they where testing their alarms also, I complained to the front desk and she said sorry there was nothing they could do as the bar has a license until 230 and the fire alarm was their problem. I didn't find this hotel to relaxing and that was the reason I went, I used up Air miles to pay for this room and I am not sure if you get the crap rooms when you do this. This hotel is old and has beautiful artifacts and a nice upgraded room to bad they couldn't have done something to update their nosie barrier as we also had to wake up early one morning to a young couple having a fist fight across the street. I suggest if you stay here get a room away from the bar and maybe facing the river would be better. Also when this hotel has a fire alarm I wish they would let their guests know that it was a false alarm as my family was woken up and thought we had to vacate our room and front desk line was busy.

Room Tip: Get a room far away from the Spadina Freehouse!
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank manycats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed August 18, 2012

We ended up here because our flight got diverted from Calgary to Saskatoon because of a storm. Thank you WestJet for putting us up here! What a treat for the senses! The eyes were pleased by the decor everywhere; touch was pleased by the truly wonderful bed and linens; taste and smell were pleased by a great breakfast and hearing was pleased at how quiet the room was. I can't wait to go here on purpose!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tansay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOO-TO, Manager at Delta Hotels by Marriott Bessborough, responded to this review, August 28, 2012
Thank you for staying with us Tansay. I am so pleased to hear that a bad situation with the weather was made better by a stay at the Bessborough. I hope that we will have you as our guest again soon.

DOO/TO
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Additional Information about Delta Hotels by Marriott Bessborough

Property: Delta Hotels by Marriott Bessborough
Address: 601 Spadina Crescent East, Saskatoon, Saskatchewan S7K 3G8, Canada (Formerly Delta Hotels Bessborough)
Phone Number:
Location: Canada > Saskatchewan > Saskatoon > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saskatoon
#10 Business Hotel in Saskatoon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Hotels by Marriott Bessborough 4*
Number of rooms: 225
Official Description (provided by the hotel):
A classic heritage hotel located in the heart of Downtown, on 5 private acres along the banks of the South Saskatchewan River, Delta Hotels by Marriott Bessborough is Saskatoon's only CAA/AAA 4 Diamond hotel. We are a top choice among hotels in Downtown Saskatoon and Saskatoon hotels near SaskTel Centre. Our accommodations feature recently renovated guestrooms designed by the world renowned Anderson/Miller group, a full service spa, pool, fitness facility, 2 restaurants, and exclusive club level accommodations. Delta Hotels by Marriott Bessborough is located only steps away from many restaurants, bars, and attractions. ... more   less 
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Also Known As:
Delta Bessborough Hotel Saskatoon
Delta Saskatoon
Saskatoon Delta
Delta Hotels By Marriott Bessborough Saskatoon, Saskatchewan

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