I love stir-fry, so I keep trying this place, but am always disappointed, because the service is so poor. Every time. There are usually only two waitresses for the entire place. You will rarely be able to catch one of them. Difficult to get coffee or cutlery or anything you need. But the worst was yesterday, when they told us they ran out of rice, and it would be awhile. (Seriously? this is the only thing served to every table, that they for sure need to have!). Our meal took another 40 minutes or so to arrive AFTER that, and still no rice. Another 10 minutes (food getting cool), and the so-called rice arrives. Absolute mush. (I eat rice all the time, anywhere, any kind.) I have never had such a poor excuse for rice - just awful. Tasteless mush. (The basic ingredient of their entire menu!)
The venue: casual / family dining. Pick your own ingredients, they stir-fry for you and bring to your table, along with rice and rice papers. Soup served as an appetizer while you wait.
My family refuses to eat here any day except Sunday, as they are so overpriced on Mon-Sat. Expect $20.- $30. for a stir-fry. On Sunday's, a flat rate of $10. within a set weight amount.
The ingredients are fresh, but lately the broccoli and carrots are cut into such huge chunks that they don't even cook properly, and are difficult to eat (you don't get a knife).
Gluten - they have a few gluten-free sauces, which is good. The two soups that they serve before the meal usually contain gluten. The rice papers they bring to your table contain wheat.
Allergies: If you have any, look out. However, they carelessly mix peoples food together on the grill. For example: my Dad put 8 shrimp in his bowl, and got 5 on his plate. I had cashews in mine, and I did not put any in the bowl.
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