I recently had the necessity to spend 3 nights in Regina and of all the choices available to me I chose this property, a decision I now feel was a mistake. On all 3 nights there was no parking available with plug-ins for Hotel guests until very late (After 11pm 2 nights and Midnight one night) due to restaurant customers and Banquets being hosted at the property. This is Saskatchewan in December, overnight temperatures this weekend were between -25 and -30 Celsius, parking overnight without being plugged in is not an option and waiting until after midnight to park when I needed to be up at 5:00 am was not really an option either. When the situation was brought to the attention of the desk staff their responses bordered on the insulting. I was told that I could park on the service road, keep checking hourly until a spot freed up, or my favorite “Come back at the end of my shift and you can have the spot right up front where I’m parked, it has a plug in”. I spoke to the Manager on duty twice and expressed my concern with the situation and his response was basically that he was sorry but there was nothing he could do.
As a businessman and frequent traveler for both business and leisure I typically have 150 plus room nights a year in properties all across North America. Problems arise from time to time in business, how those problems are handled is what makes a company what it is.
- Official Description (provided by the hotel):
- Surrounded by opulent forests, this hotel is only a short drive away from downtown Regina, major shopping centres, and the business district. Whatever your reason for taking a trip to the lively city of Regina, Sandman Hotel & Suites Regina will make sure your stay is absolutely flawless. ... more less
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- Also Known As:
- Sandman Hotel Regina
- Sandman Inn Regina
- Sandman Hotel & Suites Regina Saskatchewan