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“Good Hotel but some front staff not very helpful”

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Delta Hotels Regina
Ranked #14 of 33 Hotels in Regina
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Hotel but some front staff not very helpful”
Reviewed June 17, 2013

I stay at this hotel often when I am on business in Regina.
I am a Platinum Plus member and never seem to get upgraded in this hotel. :-(
In the winter the wind whips through the double paned windows with a noise that sounds like a plane taking off.
The rooms are decent and clean. I have never been offered help with my luggage when I arrive with a taxi. I stay there because the location is very good and I like to eat at the attached Casino and enjoy shopping in the mall.

Room Tip: Stay lower floors in winter so you cannot hear the wind.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bjrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosmlkdelta, Guest Relations Manager at Delta Hotels Regina, responded to this review, June 20, 2013
Thankyou for your comments on the hotel. In order to serve our clients better, your feedback will be shared with the departments that are involved. We do strive to be of assistance to all of our guests. We apologize for not meeting your expectations. We do hope you will return and give us an opportunity to make your stay more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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501 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Toronto, Canada
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 6, 2013

The Delta is a great choice for a hotel in Regina. The rooms are large and clean, the beds are comfortable, and on the higher levels the views are interesting. The curtains are great - heavy ones to block light, and sheers for when you want to let it in. The hotel is across the street from the Casino, should you wish to visit there. The restaurant is perfectly acceptable. Not a gourmet destination, but for a dinner when you don't want to venture out or breakfast before you head out, it has good selection and prices. There is a small coffee bar in the lobby that serves Starbucks coffees and has a few sandwiches and such to go. The fitness centre is well equipped, with cardio and strength machines, free weights, mats, and it did have one exercise ball when I was there. The pool looked quite nice too, though I didn't use it. Staff were friendly and helpful. It's very close to the downtown shops and small pedestrian mall, and if you want to go for a run, it's about a 15 minute walk to Wascana Park, where you can enjoy a lovely run (or walk) around Wascana Lake, in a beautiful park setting.

Room Tip: I'd prefer rooms on higher floors. It's a very tall tower, 20-plus floors. Corner suites h...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosmlkdelta, Director of Sales at Delta Hotels Regina, responded to this review, June 10, 2013
Thankyou for your complimentary review based on your recent stay at Delta Regina. You certainly covered the key amenities and services the hotel has to offer. We welcome you back to Delta Regina on your next visit to the city. Your comments will be shared with our staff and they do appreciate positive feedback.
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Prince George, Canada
Level 6 Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 1, 2013

My favourite place to stay when I am in Regina. Right in the heart of downtown, skywalks to Cornwall centre. Friendly staff that recognizes you and greets you by name. Comfortable rooms with all the amenities. Restaurant and lounge staff are alway pleasant.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordtgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosmlkdelta, Director of Sales at Delta Hotels Regina, responded to this review, June 6, 2013
Thankyou for you taking the time to post your comments on Trip Advisor. We will be sure to pass the positive feedback on to our staff. They will sincerely appreciate it.
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Toronto
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 28, 2013

This hotel is great for a business trip.

Stayed here in April of 2013 - the location is good (it's close to the casino which is great for people watching).

The rooms were clean, room service offered a lot of options and the staff was friendly.

The restaurant is not the best but it's not the worst either.

My room had a separate living room with a couch which was nice for relaxing after a long day.

Prices here are reasonable.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJL30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosmlkdelta, Director of Sales at Delta Hotels Regina, responded to this review, June 6, 2013
Thankyou for your response regarding your recent stay. We really appreciate your positive feedback. We look forward to your next visit to Delta Rgina.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 26, 2013

Stayed for 2 nights. Not a loyalty cardholder for Delta, but they upgraded me to a large comfortable, clean very modern room. Enough electrical outlets and workspace for me to spread out and work. Bed was clean and comfortable.Walk-in shower was a nice touch. Elevators were a bit slow (old), and the lobby space is a bit awkward, but for my needs ( business, efficient) it all worked. Location was convenient to restaurants and easy to find from the airport ( its a small town).

Room Tip: Get the upgraded rooms
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gumbo31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosmlkdelta, Director of Sales at Delta Hotels Regina, responded to this review, May 27, 2013
We are pleased to hear you enjoyed your stay. I would encourage you to join our Delta Privilege Program. As a member you are entitled to numerous benefits which set our program apart from others. Hope you have an opportunity to come back, whether it is for business or leisure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 25, 2013 via mobile

Ask for a corner room on one of the top floors. Comfortable beds and nicely organized. Breakfast in the cafe was great and nice coffee counter for good Lattes. The hotel connects to the sky way system and has lots of hotel parking.

Stayed March 2013, traveled on business
Helpful?
Thank travel24x7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosmlkdelta, Director of Sales at Delta Hotels Regina, responded to this review, May 27, 2013
Thankyou for posting your comments. We are hearing very positive feedback as we are now serving Starbucks in our hotel. The corner rooms are also very popular as they will give you a nice view of the city.
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Seattle, Washington
Level 6 Contributor
167 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 24, 2013 via mobile

In town from the US on business to attend a conference at the hotel. The corner rooms are nicely sized with a desk and windows on two sides. I have heard from others that the rooms on the north (towards the casino) are very noisy when the daily freight train forms up for departure. Meals prepared on site were better than average fare. Mixed drinks served at evening events were small and weak, stick to beer and wine. The hotel bar brings salty snacks with the drinks and is good at keeping the drinks fresh.

Stayed May 2013, traveled on business
Helpful?
Thank Mitch_K2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosmlkdelta, Director of Sales at Delta Hotels Regina, responded to this review, May 27, 2013
Thankyou for your comments on your recent stay. I will be sure to pass on your positive comments to our Chef and your feedback to our lounge manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Hotels Regina

Property: Delta Hotels Regina
Address: 1919 Saskatchewan Drive, Regina, Saskatchewan S4P 4H2, Canada
Phone Number:
Location: Canada > Saskatchewan > Regina
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Regina
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Hotels Regina 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Stay in the heart of downtown at Delta Regina, the leading hotel in the city. Connected by skywalk to Casino Regina and more than 100 shops in the Cornwall Centre. Only ten minutes from Regina Airport and minutes away from the local galleries and museums, Delta Regina is the hub of the city, whether it's for civic, social or business activities. ... more   less 
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Also Known As:
Delta Regina Hotel Regina
Delta Hotel Regina
Regina Delta Hotel
Delta Hotels Regina Saskatchewan

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