We booked the hotel room a couple of months in advance, when we went at 3:10 to check in we were told rudely by a male staff member that check in time is not till 4 pm, we were not told this on the phone, the reservation was under either mine or my partners name, he tried checking mine and then my partners, it was under my partners, we were then quite rudely informed that next time we check in that we better know whose name we book under, ummmmm theres only two of us so I am pretty sure we know its one of two. We then asked when our room would be ready, he told us he didnt know and proceeded to point at the couches and told us to wait there and he will inform us when the room would be ready. Personally I dont need someone rudely telling me to sit and wait. While waiting 4 other couples checked in and were given rooms immediately, why were we not given one of the other rooms. I have stayed in many hotels in regina and other places in the world and I have never been so rudely treated by a front staff member, we will never recommend or stay at this hotel again
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- Also Known As:
- Days Inn - Regina Airport West Hotel Regina
- Days Inn - Regina Airport West Saskatchewan