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“Anniversary Surprize”
Review of HomeSuites by d3h

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HomeSuites by d3h
Ranked #15 of 33 Hotels in Regina
Certificate of Excellence
Regina, Canada
1 review
“Anniversary Surprize”
Reviewed June 29, 2012

Just a note to thank the staff at RHS for the best anniversary of all. I stayed at HRS for the first week of June 2012 because of work. I had to move to the Wingate for a week because of the Farm Review going on in the city. While there they never said good morning or for that matter even recognized me as a client for the week I was there. The accommadations for ok at best. I missed the HSR staff and service. My wife came in from Ontario and we had an opportunity to go back to the HSR and I jumped at the chance. we check in and Barb greets me as if I hadn't left. My wife just happened during our check in that is was our aniversary and Barb disappeared for a minute and her and the Manager Bianca came out and upgraded our room to a sweet. Wow isnt that a bonus. If taht wernt enough when I went to work and my wife was out running a few errands bIanca aranged for a fruit basket and bottle of wine and a beautifull card. My wife was floored by the above and beyond service we recieved from the staff at RHS. All I can say is the cleaning staff weret pros the check in and manager were the best. Thanks to Bianca Dutton Manager and Barb, Heather and Daniel all of whom played a fantastic role in making our stay at RHS a long lasting and memorable experience. Cheers

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Darryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca D, General Manager at HomeSuites by d3h, responded to this review, August 7, 2012
Thank you for sharing your comments regarding your stay at the Homesuites Regina east. I am happy to hear that you enjoyed your stay with us. It is always our goal to make every guest experience an enjoyable one. I would also like to thank you for the comments regarding our helpful staff.we look forward to welcome you back to our property in the future.

Thank you,
Staff & Management
HomeSuites by d3h - Regina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 13, 2012

Hi guys
i have stayed here two weeks ,since there is no other chains availbale which has kitchen , i have to choose this property , the property is well maintained and new , but the service is very poor , breakfast is so low standard according to the price they charge ,, u find better breakfast in any of the other middle level franchise , the money they are charging is not worth for their service

their manager is not a all friendly make u feel that they are the only one in town with the kitchen facility so if u want to stay u can else bye bye ,,,:)
kithcen has only two utenciles and that also u have to ask when u check in !!! else they wont provide , lack of professionalism to deal with the corporate customers , not a all friendly to work with , seriously i have never seen a frintdesk manage like this ,, :)

i would say if u are not keen to have kitchen in u r room , would not recommend to choose this facility

thanks

  • Stayed April 2012, traveled on business
    • Value
    • Location
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Helpful?
3 Thank SandeepPatel_krv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca D, General Manager at HomeSuites by d3h, responded to this review, May 7, 2012
Thank you for taking the time to comment on HomeSuites by d3h. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

It is unfortunate that we were not aware during your stay that you were unhappy with your stay. We strive to make our guest’s stay as comfortable as possible. Our suites are equipped with the standard amount of dishes and utensils based on the estimated number of guests. However, if you require additional items, please call the front desk at any time and we would be more than happy to assist you.

In regards to our HomeEssentials Continental Breakfast, we serve bacon and eggs on weekdays along with the standard continental items such as bagels, cereal, yogurt, fresh fruit and much more. The staff here strive to ensure all the breakfast items are fresh and fully stocked.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.

Thank you,
Staff & Management
HomeSuites by d3h - Regina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 8, 2012

We stayed one night but wished we had more time to enjoy the excellent experience. Impressive from the time we checked until we checked out. Received a call from the front desk after checking in to see if all was okay with the room - nice touch. Room was very clean, well furnished and comfortable. Very nice, substantial pillows with comfortable bed. Their all-day cookie snacks in the lobby are also a nice touch (best peanut butter cookie I've ever eaten). We didn't have time to take advantage of the free breakfast but a patron mentioned it was very good when we were checking in. I'll stay here again if the opportunity arises.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Its-my-Island-Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca D, General Manager at HomeSuites by d3h, responded to this review, March 22, 2012
Thank you for your wonderful comments about HomeSuites. I’m ecstatic to hear your stay was enjoyable. The staff here take great pride in what they do and it is always nice to hear comments like yours. We hope you will visit us again shortly ,cookies will be waiting!!! “And, next time don’t forget to try the complimentary HomeEssentials breakfast featuring bacon, eggs, bagels, fresh fruit, hot&cold cereal ,yogurts and muffins, ….. It is a great way to start off your day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
180 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed March 7, 2012

Rooms: Clean with a small kitchenette (without utensils). Room was clean.

Location: Location was slightly outside of the city but still convenient. Nothing in Regina is really that far.

Value: great.

Reason for stars: The continental breakfast has bacon, processed eggs, muffins, yogurts and so on. The rooms were clean and quiet. The internet was also lightning fast, I was very surprised.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank feedthetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca D, General Manager at HomeSuites by d3h, responded to this review, March 22, 2012
Thank you for sharing your comments regarding your stay at Homesuites Regina East . I am happy to hear that you enjoyed your stay and we look forward to welcome you back to our property in the future. We have since put utensils into the rooms with extra available at the front desk, thank you for your suggestion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 27, 2011

We stayed two nights back in September. Arrived at midnight to find our room wasn't made up. Beds were slept in and dirty towels in the bathroom. It was the only room left, so they brought sheets and we had to make the beds ourselves. They gave us a voucher for two free nights to be used at any of their hotels. We came back to this hotel for four nights over Christmas. Housekeeping didn't clean our room on day 2 and day 3. They had no explanation other than that they would talk to housekeeping. This is a nice hotel, but unfortunately, I cannot recommend this hotel to anyone based on our two bad experiences.

  • Stayed December 2011
    • Value
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Helpful?
4 Thank brent133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca D, General Manager at HomeSuites by d3h, responded to this review, January 4, 2012
Thank you for taking the time out of your schedule to post your concerns. I sincerely apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and procedures on a daily basis. In addition, please know that your comments and concerns have already been addressed with the staff for the near future.
I do hope you would return to see this is not a regular occurrence at our hotel. If you wish to discuss further, please contact me toll-free at 1-877-522-4434.

Sincerely,
Staff & Management
HomeSuites by d3h - Regina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 18, 2011

What a wonderful hotel this is a jewel for Regina. The Hotel is awesome decor is high end makes you really enjoy your stay. The only side fall is its not located by any major shopping or lounges for cocktails in the evening.

  • Stayed November 2011, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank JPRCASA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta, Canada
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed October 31, 2011

Was in Regina for business. Everything from the start was great. When I made the reservation over the phone the lady was super friendly and offering advise on where to eat close by. The hotel is situated in a great location with a restaurant within walking distance. The room was super clean, the bed super comfortable, the kitchenette a bonus and the finishes wonderful. The free continental breakfast was well above average. The hotel is smoke free. More to offer for less than the price of the Super8 and Holiday Inn it was nice to stay in a hotel that didn't feel 'chain'.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mihart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HomeSuites by d3h

Property: HomeSuites by d3h
Address: 3841 Eastgate Dr, Regina, Saskatchewan S4Z 1A5, Canada
Phone Number:
Location: Canada > Saskatchewan > Regina
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Regina
#4 Romantic Hotel in Regina
#5 Business Hotel in Regina
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — HomeSuites by d3h 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
HomeSuites by d3h is Regina’s newest all-suite hotel and the first property of its kind in Canada! Our goal is to provide you with all the comforts you are familiar with, allowing you to stay close to home on the road. Our comprehensive HomeEssentials hotel amenities and luxurious Regina hotel suites will make any stay a pleasurable one. Conveniently located close to Regina East shopping and restaurant district and Downtown Regina, the HomeSuites hotel is an ideal accommodation for your stay in the 'Queen City'. Whether you are travelling for business or pleasure, stay close to home and make an online reservation today. ... more   less 
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Also Known As:
HomeSuites By d3h Regina, Saskatchewan

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