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“Not worth the money”

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Best Western Marquis Inn & Suites
Ranked #1 of 10 Hotels in Prince Albert
Certificate of Excellence
GreenLeadersBronze level
Saskatoon, Canada
1 review
“Not worth the money”
Reviewed October 25, 2013

This is a cheap hotel but the smell, staff and cleanliness of the room have made me change my choice of hotels in PA. Do yourself a favor and save some money by staying at the super 8 on the south entrance to PA.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faizan H, Manager at Best Western Marquis Inn & Suites, responded to this review, November 12, 2013
Ryan P,

I am sorry to hear that you had such an unpleasant stay at our property in your recent visit to Prince Albert. I assure you that we do not have any sort of awful order at our property. We work very hard with our housekeeping team to make sure that we deliver the cleanest product to our valuable guests.

I believe there might have been some other short falls by our team that made your stay such a negative one and I would like to fix it. We appreciate your business with our hotel and I would sincerely like to make this better. Please contact me directly at 306-922-9595 extension 304, so that we can further discuss your stay and find a solution.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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337 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 22, 2013 via mobile

We stayed there for one night and were pleased with the accommodations.

I forgot my iPad and didn't get their message until after my plane had landed. They couriered it to me and I received it the next day.

Thanks the Brenda for her top-shelf service!!!

Stayed October 2013, traveled on business
Helpful?
2 Thank Marscomplex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FaizGMSASK, General Manager at Best Western Marquis Inn & Suites, responded to this review, February 17, 2015
Dear Marscomplex,

If I had lost my IPAD, I think I would have lost my mind! We understand how important these devices are to their users. I am glad we were able to send it in a quick manor. I hope to see you again at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 14, 2013

We stayed one night at the Best Western Marquis Hotel in Prince Albert. The front desk staff was very friendly and efficient. Our room was spacious and very clean. We slept well, but were awakened during the night by loud swearing by someone on the parking lot below our room. This hotel does have a bar and so this could be the reason for the noise. The hotel provide a full breakfast and it was very good with good service from the waitress. Check out went very quickly. Except for parking lot noise, it was a very good stay.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FaizGMSASK, General Manager at Best Western Marquis Inn & Suites, responded to this review, February 17, 2015
Dear Wayne W,

Thank you for taking the time to review our hotel. I can understand how frustrating it must be when there are people causing noise outside your room. I have brought on full time security at our hotel so that such issues do no arise again. I hope that you stay with us again in your visits to Prince Albert.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 10, 2013

This hotel was pretty average as far as hotels go. The rooms were decorated nicely and of average size. My TV remote annoyed me - not sure if it was me or if it was flaky. Internet worked great. There is a free breakfast that comes with the room - eggs, bacon, hashbrowns, toast and coffee. Pretty yummy. My biggest issue was the thinness of the walls. I could hear both rooms on either side voiding their bladders which I did not want to hear. One set of neighbours stayed up very late night jabbering one night and then they were up before 530 am up jabbering, so needless to say, I was up that morning when I wanted to sleep much longer. so bring ear plugs! Conference facilities were okay.

Room Tip: ask if all the rooms have thin walls? bring ear plugs!!
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BC_CanadaWx_chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FaizGMSASK, General Manager at Best Western Marquis Inn & Suites, responded to this review, February 17, 2015
Dear BC CanadaWx,

Thank you for taking the time to give us some feedback on your recent stay. I will be taking back your comments to my management team and see if we can do anything to curb these kind of issues.I hope to see you again at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 10, 2013

We found the room to be clean, comfortable and very nice. The breakfast offered was okay, but we do not like the hash browns served - they are like french fries but not quite. The staff was friendly and helpful. The hotel was not noisy and we were able to sleep at night.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Dana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FaizGMSASK, General Manager at Best Western Marquis Inn & Suites, responded to this review, February 17, 2015
Dear Dana B,

Glad to hear you had a great stay at our hotel. We hope to see you again in your future travels to Prince Albert.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 12, 2013

Excellent staff. As a Diamond I always get upgraded. Excellent TV with big TV's and digital cable which makes it very nice. Free brekfast in the restraunt which I fell very nice of the hotel to offer that. They make sure you are looked after.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
4 Thank Don Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airdrie, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 7, 2013

This is an excellent hotel. The staff are always friendly and helpful and make you feel welcome the moment they say Hi. The rooms are big and spacious and the beds are comfortable. The attached casino lets go and spend a few bucks and kill some time if needed. The restaurant is solid as well. I have stayed at many places in Camrose and this is by far the best bang for your buck. Make sure youcheck out bestwestern.com as the cheapest rate is always available there.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
6 Thank Derek F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Marquis Inn & Suites

Property: Best Western Marquis Inn & Suites
Address: 602 Marquis Rd E, Prince Albert, Saskatchewan S6V 7P2, Canada
Phone Number:
Location: Canada > Saskatchewan > Prince Albert
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Prince Albert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Marquis Inn & Suites 3*
Number of rooms: 77
Official Description (provided by the hotel):
Situated on the North Saskatchewan River in Saskatchewan's "Gateway to the North" guests will enjoy easy access to the area's best outdoor adventure and exciting attractions. With every stay at this full-service Saskatchewan hotel, guests of the newly renovated BEST WESTERN Marquis Inn & Suites will receive friendly service and plenty of thoughtful amenities, including spacious guest rooms and suites, cable satellite television, free wireless high-speed Internet access, a complimentary daily hot breakfast in the Terrace Cafe, an energizing exercise facility and an on-site lounge. Plus, we are a pet-friendly Best Western Prince Albert! Business guests can also enjoy working and staying at this quiet Prince Albert, Saskatchewan hotel, with business services and meeting facilities at their fingertips whenever they need and our close proximity to local organizations - like the Prince Albert Grand Council, Northern Lights Casino and the federal penitentiary. Just outside this cozy hotel in Prince Albert, guests will find myriad activities to enjoy and plenty of Saskatchewan attractions to see, including the Northern Lakes, Rotary Police Museum, the Kinsmen Water Park and the First Nations University. Want to take in a hockey game while you're visiting? You're in luck because the Art Hauser Centre Hockey Arena - home of the Prince Albert Raiders - is close to this hotel in Prince Albert. Other nearby attractions include the Northern Lights Casino, the Diefenbaker House Museum, Little Red River Park and South Hill Mall, just to name a few. Start planning your Price Albert getaway today by booking a stay at the BEST WESTERN Marquis Inn & Suites. Plus, when you reserve a room online, you can save at this hotel in Prince Albert. ... more   less 
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Also Known As:
Best Western Prince Albert
Prince Albert Best Western
Best Western Marquis Inn & Suites Prince Albert, Saskatchewan

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