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“Express Adventure”

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Holiday Inn Express Hotel & Suites Prince Albert
Ranked #5 of 10 Hotels in Prince Albert
Certificate of Excellence
Fort Saskatchewan, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Express Adventure”
Reviewed September 17, 2013

Central Saskatchewan is not necessarily a tourist destination unless you are a sportsman or outdoor lover. Hence the hotels are not 5 star. This hotel was above average, quiet and clean. The staff very accommodating to allow us access to a freezer for ice packs in preparation for a journey much further North.

We had somewhat of an adventure when we could not immediately locate the front desk clerk and then found him in the hallway a few doors down from our room looking desperate, waiting for a maintenance person to arrive from elsewhere in the City. Apparently, the handle on the shower broke off on the guest and was spraying hot water under pressure against the opposite side of the shower, splashing water and creating steam everywhere. My failed attempt at helping only served to get me quite wet.

Nevertheless, this is the hotel I prefer when I travel through or to "PA".

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadianPilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM-HIEX, Front Office Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review, September 18, 2013
Hi
Thank you very much for taking the time to review Holiday Inn Express Prince Albert after your recent visit, it was certainly encouraging that you found our staff to be friendly and accomodating we do our best to convey a warm welcome as best we can.
We apologize for the service shortfall you had not being able to immediately locate our front desk staff this is not the typical experience we want for our clients.
Thank you for making us your preferred hotel, and we do appreciate your business and we hope that your next stay will be even more memorable but not so much "eventful". Thanks Again!
Ricardo Cato | Guest Services Manager
Holiday Inn Express & Suites Prince Albert
3580 2nd Avenue West | Prince Albert, Saskatchewan S6V 5G2
Direct: (306) 922-6988 | Fax: (306) 922-6989 | gsm@hexpa.ca
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142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Naicam, Canada
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 13, 2013

We stayed one night while in the city for a concert and were very happy with the hotel. As rewards members we were offered many complimentary options ranging from free bottled water to a late check-out time. We had booked a larger room with a king-size bed and found it very nice. The room had a fridge and microwave as well as a sink to wash up dishes or whatever. There was plenty of seating and even a little breakfast seating area. The bed was extremely comfortable and everything was very clean. We didn't use the pool but checked it out and found it clean and quiet. There is no water slide but it did have a hot-tub. I used the fitness centre and found it to be clean and quiet as well with very nice treadmills, and a stepper. There was a bike but it was out of order. I appreciated that the centre was a bit private instead of being attached to the pool so that you are on display to everyone at the pool while you workout like many other hotels are. The complimentary breakfast had many options and was fresh and tasty. I admit I had a pancake just to try the automatic pancake maker. Coffee selections were great as well. The staff were very friendly especially the attendant in the breakfast room. We enjoyed our stay very much.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank kindy321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM-HIEX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review, September 14, 2013
Hi,
We always appreciate you staying with us as an IHG Rewards member. Thank you very much for your positive analysis of our location! We are very appreciative of all your positive words. Your energizing review will be passed onto all the staff. We very much so look forward to having you and yours stay with us again.

Holiday Inn Express & Suites Prince Albert
3580 2nd Avenue West | Prince Albert, Saskatchewan S6V 5G2
Direct: (306) 922-6988 | Fax: (306) 922-6989 | gsm@hexpa.ca
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1 review
Reviewed September 12, 2013

My family and I enjoyed the rooms and pool immensely; clean and spacious and relaxing. The continental breakfast was plenty and worth the stay. The people working at the Holiday Inn were friendly and welcoming.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dfabulous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM-HIEX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review, September 13, 2013
Hi,
We are delighted that you took time out to provide such valuable feedback after your recent visit to Holiday Inn Express Prince Albert. It is very encouraging to hear of how fabulous your stay was and that your experience was way beyond expectations. We pride ourselves in providing a quality hotel that is second to none and it is really a pleasure to get exceptional reviews like yours. We look forward to hosting you again in the near future.

Holiday Inn Express & Suites Prince Albert
3580 2nd Avenue West | Prince Albert, Saskatchewan S6V 5G2
Direct: (306) 922-6988 | Fax: (306) 922-6989 | gsm@hexpa.ca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wallaceburg, Canada
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed September 3, 2013

Nothing special but decent. Clean good smelling rooms. The bed was comfortable. The pool area is small. Parking was absolutely full. If you are looking for a place to lay your head and that's it this is for you.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheoneandonlyCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM-HIEX, Front Office Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review, September 7, 2013
Thank you for your valuable feedback. We are delighted that your overall experience was good as you had a comfortable bed and clean facilities. Your comments regarding the Hotel have been noted and we will use your feedback in order to exceed your expectation next time you check in. We do have an additional 80 parking stalls around back in addition to those out front. We look forward to host you in the near future and thank you once again for choosing Holiday Inn Express Prince Albert.
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British Columbia
Level 3 Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 2, 2013

I stayed for multiple nights - more expensive than I would have preferred but good quality property. Was on the back and no outside road noise. First night noisy with a very heavy footed person above - other three nights great. Complementary breakfast excellent, especially with hot meat dishes. Business centre very handy and no charge. Fitness room okay, but one treadmill out of order and room needs fan - got very hot. General feel of property was friendly, with friendly staff.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BCtraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM-HIEX, Front Office Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review, September 7, 2013
Thank you for a fantastic review of your recent visit to Holiday Inn Express Prince Albert. We are pleased that our offerings and service far exceeded your expectations. You positive comments are testament to the quality Hotel experience we strive to provide. We have noted your suggestions and will make every effort to address your concerns. We look forward to hosting you again.
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Calgary
Level 6 Contributor
153 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed August 7, 2013

We stayed there for 4 nights over the long weekend while we attended a family function. I booked based on reviews of the hotels in PA and this was the only one with reasonably good reviews that had a vacancy. There was an Under 14 ball tournament in PA and that seemed to take a lot of rooms in this hotel and probably all the others. When booking, I was a little surprised at the per night cost in PA but everything in the hotel was just fine. It is probably one of the newest hotels in PA.
The room was large with all amenities; the bed was comfortable; the included breakfast was first rate, and the people at the front desk were very helpful (one lent me a corkscrew when we broke the one corkscrew at the official dinner at a community hall).
Free wifi was available, but the connection in the room was iffy as we were at the far end of the corridor. But they don't nickel and dime you as local phone calls are free.
The restaurant & bar on the lot, Movados, as recommended by the front desk, was a pleasant surprise and we ate there twice. Good food and good value.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BabyboomerCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM-HIEX, Front Office Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review, September 7, 2013
Thank you for your review of Holiday inn Express Prince Albert Your positive comments regarding, room, Customer Service and Breakfast offerings are appreciated. We appreciate the business you gave us and hope to welcome you once more in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alberta,canada
Level 5 Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 15, 2013

My wife and I recently stayed at the Holiday Inn Express in Prince Albert. The staff were amazing from check in to check out. The staff were extremely helpful in providing information and assistance regarding the late check out feature for Priority Club members as well as offering restaurant choices in the area. The late check out feature was especially appreciated as we were unfortunately needing to attend an A.M. funeral then depart shortly following the funeral. With the late check out feature being made available to us it allowed the opportunity to change from dress clothing to travel clothing after the funeral.
The hot/cold continental breakfast was adequate but not as well supplied as other similar HI Express facilities that we have stayed at.

The room were adequate but could use some more care and attention to cleaning especially in the bathrooms.

The price point is VERY high for this type of facility and would expect this to be more the price of a destination vacation location.

Room Tip: Nothing to add
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xnova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review, August 1, 2013
Dear xnova,

Thank you for being a IHG Rewards Club member and for leaving us a feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon.

Sincerely,

Janice A
Case Manager
IHGCare
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Additional Information about Holiday Inn Express Hotel & Suites Prince Albert

Property: Holiday Inn Express Hotel & Suites Prince Albert
Address: 3580 2nd Ave W, Prince Albert, Saskatchewan S6V 5G2, Canada
Phone Number:
Location: Canada > Saskatchewan > Prince Albert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Prince Albert
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Prince Albert 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Hotel in Prince Albert offers grand view of Canada's Gateway to the north. Located in the heart of Saskatchewan, Prince Albert is a quiet town that offers a variety of attractions for the business and leisure traveler. The Holiday Inn Express Hotel & Suites Prince Albert can provide you with a comfortable place to stay while you explore one of the last outposts on the Canadian frontier. Prince Albert is home to a wealth of historic and outdoor attractions. While you stay with us, consider taking a kayak or canoeing trip. Fresh Air Experience offers several different kinds of guided nature tours and is located three kilometers from our Prince Albert hotel. Other attractions include the John Diefenbaker Historic House and the Prince Albert Historic Museum. Both of these historic sites are just three kilometers from our Prince Albert accommodations. Our hotel is also close to the Northern Lights Casino. Business travelers will find that our hotel is close to many corporate businesses and that lodging in our Prince Albert hotel allows them to utilize our 24-hour business centre with copy, fax and print services, as well as our on-site meeting space. When you stay with us, you can take advantage of our choice hotel amenities, which include an indoor pool and whirlpool that you can relax in after a long day of work or sightseeing. Come to Saskatchewan and start your Prince Albert vacation. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Prince Albert
Holiday Inn Express Hotel & Suites Prince Albert Saskatchewan

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