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“Much better”

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Best Western Plus Moose Jaw
Ranked #2 of 16 Hotels in Moose Jaw
Certificate of Excellence
Reviewed October 15, 2013

I stayed here earlier this year and it was less than what it should have been. Unclean rooms, damp towels, bad smells.

A few months later it seems as they have worked out the bugs. The hotel had just opened the first time I stayed there so maybe the problems could be attributed to that. This stay however was excellent, immaculately clean, no more odd smells and the pool was operational finally.

Excellent room with the usual super comfy bed and pillows. Nice large screen TV with a very good HD channels selection. I tried the fitness room, it had 5 machines (treadmill, stepper, bike, lat pull/rower) and some free weights. I did not go for the free breakfast because it was packed full of people so it must have been good.

Overall this hotel is very good, one of the best BW's I've stayed in for some time.

  • Stayed: October 2013, traveled on business
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Thank FreqTraveller1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Desk M, General Manager at Best Western Plus Moose Jaw, responded to this reviewResponded October 20, 2013

Dear Valued Guest,

On behalf of our entire staff, I would like to thank you for giving us a second chance after a not so great first impression!

We have been working very hard on all aspects to get our hotel perfect for our guests. It means a lot that you took the chance to see our progress.

We only hope to improve, so please come back soon!

Sincerely,
Michael Yim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 - 292 of 344 reviews

Reviewed October 8, 2013

Stayed at the Best Western on Oct 6. What a great hotel and friendly staff. Room was nice size and hot shower. Love the showerhead will stay there again next time I am in Moose Jaw also excellent breakfast, there is also a Timmies right up the block and Wal-Mart and some good places to eat close by

Room Tip: Timmies right up the block and Wal-Mart and some good places to eat close by
See more room tips
  • Stayed: October 2013, traveled on business
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1  Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Desk M, General Manager at Best Western Plus Moose Jaw, responded to this reviewResponded October 20, 2013

Dear Valued Guest,

On behalf of our staff and management, I would like to say thank you for the great review.

We like to concentrate on the little things to keep our guests happy, we spent a lot of time picking those shower heads!

Thank you for your patronage and we hope to see you again!

Sincerely,
Michael Yim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

Be careful here, if you get up early and need a shower, dont expect warm water, it will be cold because all the workers leave at 6 am and take all the water. Stay somewhere else if you need to get up early.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank Harley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Desk M, General Manager at Best Western Plus Moose Jaw, responded to this reviewResponded October 6, 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at (306)972-3334.


Sincerely,

Michael Yim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

it was comfortable and clean....great people to help in anyway...the service was Great! I would stop and stay there any day of the week!!! they were very accomodating with Later check out when we needed it...everyone had a smile and made nice conversation and the one lady that worked the desk even greeted everyone with "Hello Friends" which i thought was so lovely. it was all just good!

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Ramona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Desk M, Manager at Best Western Plus Moose Jaw, responded to this reviewResponded October 6, 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (306)972-3334.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Michael Yim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

Enjoyed our stay, staff helpful and courteous. Found the room charge pricey at 134. after staying in thousands of hotel rooms felt it should have been in the 115. range. Close and convenient to the highway, breakfast good but skip the rubber eggs.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Desk M, General Manager at Best Western Plus Moose Jaw, responded to this reviewResponded September 29, 2013

Dear Valued Guest,

Thank you for completing your review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (306)972-3334.

Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.


Sincerely,

Michael Yim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

The room had an excellent bed. Room was very clean. It is nice to have microwave, fridge and a good coffeemaker. Air conditioner was noisy at times but this was the only negative about the room. The hotel is very close to a Tim Hortons and a Walmart Super Center. A variety of restaurants are fairly close.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Clayton S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Desk M, General Manager at Best Western Plus Moose Jaw, responded to this reviewResponded September 23, 2013

Dear Valued Guest,

Thank you for completing your review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (306)972-3334.

Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.


Sincerely,

Michael Yim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013

We had a room with a king size bed room and a pull out couch. The room was clean and affordable. We really enjoyed the make your own waffles that were included in the free breakfast. Would stay here again.

  • Stayed: August 2013, traveled with family
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Thank Elizabeth11180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Desk M, General Manager at Best Western Plus Moose Jaw, responded to this reviewResponded September 14, 2013

Dear Valued Guest,

Thank you for completing your review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (306)972-3334.

Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.


Sincerely,

Michael Yim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Moose Jaw

Address: 350 Diefenbaker Dr, Moose Jaw, Saskatchewan S6J 1N2, Canada (Formerly Moose Jaw Hotel)
Phone Number:
Location: Canada > Saskatchewan > Moose Jaw
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Moose Jaw
Price Range: $128 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Moose Jaw 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The BEST WESTERN PLUS Moose Jaw is located along Highway 1 on the outskirts of a city called Moose Jaw, which is not far from the Province's capital city, Regina. The BEST WESTEN PLUS Moose Jaw has a water slide, hot tub, kitchenette suites, whirlpool suites, semi truck and trailer parking spaces ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Priceline, Travelocity, Expedia, Hotels.com, TripOnline SA, Orbitz, Hotwire, Cancelon and HotelQuickly so you can book your Best Western Plus Moose Jaw reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Moose Jaw Saskatchewan

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