We arrived in Tadoussac on the last day of a lovely vacation and decided to dine at Chez Mathilde, which we saw had earned four stars on tripadvisor. We were pleased to be greeted by the owner herself, who let us know that they were very busy that night and asked if we would be alright sitting at the end of a long dinner table, opposite another couple and their child. We had absolutely no problems with this, seeing as it was pretty late and this restaurant was the only one crowded with people, so we figured it would be worth the wait. Unfortunately, we couldn't have been more wrong!
Once we were seated, we were given menus and told that they had sold out of one of the appetizers and the seafood platter entirely and changed the duck risotto to a seafood risotto. No big deal, we thought--it was late. Plus, we were saving room for the creme brulee! Then we were left on our own for quite a long time. Once the owner (who was serving us herself because she had not called in enough wait staff) came back to take our orders, we ordered two glasses of wine, the now seafood risotto and a pasta dish with a simple mushroom sauce. Awhile later, she came back with nothing in hand (e.g. no wine or bread even) to ask us to repeat our order because she had forgotten it. We repeated the order and a few minutes later, she came back with our wine and some water (but still no bread!).
Later, after what seemed an eternity, we received our main course. She finally decided to ask us if we wanted some bread, after we were already served our ~$20 dinner plates, which goes to show how much pride she takes in her food (that she would actually be willing to serve simple bread and butter directly alongside the main course instead of just to hold us over beforehand). It was a good thing she did, too; the pasta dish tasted fine, but it was no larger than four or five decent-sized bites, which didn't even come close to satiating my boyfriend (who is, in fact, very skinny and with a fairly small appetite)! We ended up eating all of the bread because our stomachs were still growling after dinner. Even more, the risotto had large chunks of salt in it, which required me to ration my water (considering nobody ever came back to refill our glasses).
Nobody stopped by to ask how our meal was or if we needed anything else until after we were already finished eating, at which time the owner asked if we would like some dessert. My boyfriend and I didn't really want to give any more money to the restaurant than we had to already, but we were both really looking forward to the creme brulee, so we asked about it; lo and behold, they were sold out of that, too! We said no thanks, paid for our meal, and left the lowest-percentage tip of our lifetime at this restaurant before heading to the grocery store for some more food.
Thankfully we had some nice live music during our long wait; honestly, it was the only saving grace of the restaurant, in my opinion. That being said, the music isn't enough to make me ever want to go back. It might have just been a bad night for them, but it made for a terrible night for us as well.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.