I was driving across Canada when my car broke down. It was in Sherbrooke Quebec Canada.
It was late at night but when we arrived we were met with kind help. The price was reasonable although we were just a walk in guest without prior reservations or discounts. The young man at the front desk was kind and friendly and offered us a lot of help and made us feel welcome.
The rooms were clean and warm on a very cold snowy night. The front desk clerk ordered us food and we settled in for the night after a bad highway mechanical adventure.
The following day we did not know how late we needed to check out. They extended our welcome and were willing to not charge us extra if we left by 3 pm. We ended up staying late and stayed a second night because our car was not ready.
The morning after we met the chef and other staff members including the manager. They were all friendly and helpful and beyond accomodating. we fixed the car that day and picked it up and the day after we could not start the car. They looked for help again. They found us a battery charger and a long extension chord and went out of their way to help us. The chef made us a great omelette and sent us on our way.
Hospitality is about the kindness of the staff and their willingness to do more than is usually expected.
The next time I am near the area I will stay at Le Floral again.
In the mean time I wish you a lot of success.
- Official Description (provided by the hotel):
- Located just blocks away from the University Hospital of Sherbrooke (CHUS) and Highway 610 Louis Bilodeau, Le Floral is a unique place, known for its comfort and quality service. Come relax in a peaceful environment, where your well-being is our top priority. A complimentary continental breakfast will get your day off to a good start.100% Non-Smoking environment. Le Floral hotel has 52 rooms adapted to your needs, including 2 family rooms and accessible rooms for guests with disabilities. We can offer you a double bed, a queen-size or a king-size bed at your request. Standard or Superior rooms are available. • Mini-fridge • Keurig Coffee maker with complimentary coffee • Air conditioning • Iron and Ironing board • Hair dryer • Free WI-FI • Free parking • Free continental breakfast • Flat screen TV LCD 32 inches with Illico Comfort and outstanding cleanliness! Come to Le Floral hotel for a serene and relaxing night's sleep! ... more less
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- Also Known As:
- Hotel Le Floral Sherbrooke, Quebec