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Le Trou du diable - Broue Pub et Restaurant
Ranked #3 of 130 Restaurants in Shawinigan
Certificate of Excellence
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed September 6, 2018

The pub food is pretty decent. I liked the home made sausage. The beer selection is pretty good and tasted pretty good as well. I disagree about the comment on English skills. Our group had no problem. And service was fine, although the restaurant wasn't crowded/

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank cgny1fwd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trame Sonore Ma... T, Responsable relations publiques at Le Trou du diable - Broue Pub et Restaurant, responded to this reviewResponded October 5, 2018

Thank you for your comment cgny1fwd! Hope to see you again!

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6 - 10 of 340 reviews

Reviewed August 28, 2018

We went there on recommendation and were satisfied. We had all three beer degustations - it was a tasteful tour around flavours of canadian beer. The waiter was friendly and helpful.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank ViktorV317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2018 via mobile

We came here for their IPA beers and we had dinner. We got two burgers, which were extremely good and the dessert of the day which was okay. Definitely recommend for the beer!

Date of visit: July 2018
Thank Charlie981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trame Sonore Ma... T, Responsable relations publiques at Le Trou du diable - Broue Pub et Restaurant, responded to this reviewResponded August 27, 2018

Thank you very much Charlie! Hope to see back soon!

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Reviewed January 26, 2018

This brewery/restaurant was highly recommended by the park ranger at La Mauricie National Park. There was a line when we arrived. The place was very popular. When we spoke to the hostess who was very cheery and friendly, she told us that they don't have an English menu, but our server could help us. We were seated in the smaller room. Our server came by our table and said he'll be right back. Then, he returned and blatantly ignored us while he served other French-speaking guests that were seated after us. We had so much time while we waited that we used our phone to translate the menu and finally flagged him down to order. He went over the menu with us at that point. My partner got the burger, and I got the pork shank. The pork was much better than the burger, which was dry. We did ask another server for ketchup. Their ketchup was very good and not like any ketchup I've had. When we left, the hostess who first greeted us was very nice and said goodbye. I wished she was our server for the night as we would've had a much better experience. We've traveled around Quebec province for about a week by then, and that was the first and only time during our trip in which we felt unwelcomed for speaking English and not knowing French.

Date of visit: October 2017
    • Value
    • Service
    • Food
Thank ihearttofu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trame Sonore Ma... T, Responsable des relations publiques at Le Trou du diable - Broue Pub et Restaurant, responded to this reviewResponded January 30, 2018

Hi, we are very sorry to hear about your bad experience. This is the first time in 12 years that a client tells us that he felt unwelcome and we will do everything to ensure that will be the last one! It's hard for us to keep both English and french beer menu up to date, due to our very large variety of beer, which are always rotating on tap. Waiters and waitress are suppose to be able to explain in English to our clients. We will manage, in the next few days, a way to solve this problem, by giving extra knowledge in the English beer presentation. We are about to launch the English version of our website that will include all our beer descriptions. We already have free wifi and we will propose a tablet for people who don't have a smartphone or a tablet. We will also ensure that our staff will be able to serve people from other languages, as well as our native speaking languages clients. We will teach our staff, to be more conscious to prioritize in serving our clients as they sit down for the first time in the restaurant.

I hope that your next visit will show you our involvement in helping English clients having a better experience and a better support in choosing the right beer.

Cheers!

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Reviewed August 26, 2017 via mobile

Service was impeccable, always with the smile, beer is super tasty, one of the best places, and food delicious!

Date of visit: August 2017
Thank severinemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trame Sonore Ma... T, Responsable relations publiques at Le Trou du diable - Broue Pub et Restaurant, responded to this reviewResponded August 28, 2017

Thank you very much!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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