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“Good experience” 4 of 5 bubbles
Review of Hotel & Suites Le Dauphin Quebec

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Hotel & Suites Le Dauphin Quebec
Ranked #22 of 104 Hotels in Quebec City
Certificate of Excellence
GreenLeadersSilver level
Gatineau, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good experience”
4 of 5 bubbles Reviewed March 8, 2013

The staff was very nice and happy. Pool a bit small, but still good for kids.
Room as great (no carpet, this is amazing!). Very clean. A bit warm though.
Bathroom was very nice.
I think it really worths it for family stay. Not for couples though.
The breakfast is very good and lot of choices.
It was noicy though. I would recommand a room on the last floor...

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank caissy28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, March 9, 2013
Thank you for your comments. We are glad you enjoyed our customer service, the bamboo floor in the room and that the breakfast buffet meet your expectations. We want to be your place to stay in Quebec City!
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706 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

This is one place you can tell your kids that things are free!

Free parking. Free coin laundry without the coin - that's right, free use of washer, dryer and soap. Free use of weight room, pool and splash pad, free towels included. Free use of lounge with fireplace, free computer on main floor, free coffee & tea with real milk and cream, free hot chocolate, cold water and juices: apple, orange and cranberrry - available 24 hours a day also free and the mugs and cups are free too. Free buffett breakfasts every day of the week and the variety is extensive: hot and cold cereals, several kinds of bread to toast, bagels and cream cheese, pancakes, waffles, eggs, yoghurt, pork and beans and large bowls of fresh fruit. Plus free apples to snack on 24 hours a day - these are in baskets at the front desk and in the lounge. Also no need to bring a laptop because there's a free computer in your room with Wi Fi. Nothing beats Le Dauphin Quebec.

Let me clarify the situation with travelling to downtown Quebec City from this hotel. Public transit is useless due to transfers you must take and the length of ride is too long. Taxi is fine if you are travelling downtown for specific reasons although not ideal as it can be expensive. A taxi ride from this hotel to downtown, with tip is $20. Renting a car is best and rentals are within a five minute walk from this hotel and you can get a mid sized vehicle for $89 for two days. You will want to use the rental car and travel 20 minutes outside the city to visit Valcartier Village for tubing and ensure you spend the day there with or without the kids, then visit the amazing Ice Hotel and take in a few hours shopping.

Overall Le Dauphin is business, couples, friends and family friendly; even the staff go beyond what is expected. Plus you can not beat the price. We stayed five nights during prime time Quebec Winter Carnival and paid $595 all inclusive with all the freebies. Our room was luxury and had queen size beds, not doubles which most hotels offer, plus our linens were the finest, plush and the luxury type of grand hotels. The beds are super comfortable, plenty of space, a large television and beautifully clean bathroom with a glassed in shower, and other amenities including a hair dryer.

This hotel belongs to the same chain as my review of Main Stay Suites in Winnipeg. See my review its basically the same, but the quality of extras for free at Le Dauphin can't be beat.

Room Tip: Kids activities are use of pool although it is small and shallow, and the splash pad for toddlers. E...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Onegreatmomanddadof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, March 6, 2013
We want to thank you for taking your time to add your really great comments on Trip Advisor.

We are glad you enjoyed the breakfast buffet, the computer in the room, the free laundry facilities and more. It will be a pleasure to welcome you again!

Caroline Viens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
121 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

A one-night stay for business in the area brought me to this hotel. The reservation process online was simple, and the hotel very easy to find.

At check-in, the clerk easily switched between French and English as needed, and got us checked in quickly. Free coffee, hot chocolate and fruit juices are available 24/7 in the lobby.

The room was clean, comfortable, with a wood floor, bathroom with heated floor, large glass shower, etc. The bed was very comfortable, though the blanket could have been a bit thicker. With the intense cold, the heater had to be set quite a bit higher than usual to keep the room warm.

The hotel is located between a highway and a main street, with some truck parking nearby. With earplugs there was no problem sleeping, but this could be a concern for some guests.

Breakfast was quite decent for a free add-on, with cereals, yogurt, fruit, bagels, toast, etc.

Overall, this seems to be a very nice place to stay for a few days, featuring free parking and no hassles.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank okazon69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, January 25, 2013
Thank you for sharing your experience on Trip Advisor.

We look forward to welcoming you again at Le Dauphin Quebec Hotel & Suites!

Sincerely,

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

Spent two nights at this hotel and was pleasantly surprised and totally impressed by the service:
The room is clean, modern and beautiful and loved having heated floors in the bathroom. There is also a computer in the room and Wifi connection and they also provided ear plugs and sleep eye shades if needs be although we found it to be very quiet at night .It is true that it is close to the highway but no noise whatsoever. Alss loved the fact of having a small area at the reception where you can buy meals that can be heated in the microwave in your room if you do not want to go out. Another great plus is the indooor pool as we went with our 3 yr old who thoroughly enjoyed it. No need to go out for breakfast as they offer a great one with a good variety. I think this hotel is a very good choice especially if you have a car as it is quite a distance from old Quebec.

Stayed December 2012, traveled with family
Helpful?
1 Thank PRM290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, January 24, 2013
We want to thank you for taking your time to add your great comments on Trip Advisor.

We are glad that you enjoyed the bathroom heated floor and the cleanliness of the room. It is a pleasure to read that your family had a quiet night and also enjoyed the new indoor pool, the breakfast buffet and the computer in the room.

We hope to welcome your family again soon!

Caroline Viens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Nice hotel close to the highways crossing Quebec city from eat to west and north to south. Close to Galerie de la Capitale shops and restaurants. Our big dogs was also welcome. A car is essential however since the hotel is in a warehouses areas. Very safe but not much within walking distance except a Tim Horton, a Fast food restaurant and a gas station. The breakfast is quite good and in a nice place. All this for a very nice price.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank YingBernardFrancois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, January 24, 2013
Dear guest,

We are verry happy that you took time to give us your comments and suggestions. In order to offer the best possible service to our guest we enjoy getting feedback from you. It is our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comments regarding our location, our nice breakfast and the smart prices we are offering.

We hope to welcome you again in a near future.

Caroline Viens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

Just spent two nights at Le Dauphin. We had been here previously on a couple of occasions and had enjoyed our stay. The rooms are still clean, the location is very convenient as long as you have a car and the complimentary WiFi and breakfast are a major plus.

This being said, if you want a good night's sleep, make absolutely sure to ask for a room facing Marais street. We had a room on the highway side the first night and hardly slept because of the constant noise from the highway, even with the earplugs they provide. The loud decibels might have been accentuated by the wet pavement and / or the direction of the wind. Regardless, we asked for a room facing Marais street for the next night and slept very well.

Keep this tip in mind when booking and this will be a great choice when visiting Quebec City.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank alment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, January 7, 2013
We want to thank you to post your comment on Trip Advisor. We are glad that you enjoyed the room's cleanliness, free WIFI and breakfast. For the noise, you can ask for a room on the Marais street side or facing the indoor pool instead of the highway side. It will be a pleasure to welcome you again.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 24, 2012

This place is wonderful. Not only did they take us for an early check in when we arrived at noon in a jet lagged funk, but the rooms are super clean. Hardwood floors, modern, close to the freeway, not far from downtown, beautiful beds and glass showers, very modern, good breakfast, can't say enough. It was quiet at night and served us beautifully.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TalkingBackRoads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, December 28, 2012
We want to thank you to add your comment on trip Advisor. We are glad you enjoyed your stay with us. It will be a pleasure to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Le Dauphin Quebec

Property: Hotel & Suites Le Dauphin Quebec
Address: 400 rue Marais, Quebec City, Quebec G1M 3R1, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Quebec City
#20 Family Hotel in Quebec City
#22 Romantic Hotel in Quebec City
#39 Business Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Suites Le Dauphin Quebec 3*
Number of rooms: 99
Official Description (provided by the hotel):
Our newly renovated hotel is well located, 10 minutes from Old Quebec, from The Relais ski resort and 5 minutes from the Galerie de la Capitale shopping center, with many restaurants nearby... Our friendly staff is waiting for you... ... more   less 
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Also Known As:
Hotel And Suites Le Dauphin Quebec
Hotel Le Dauphin
Hotel & Suites Le Dauphin Quebec Quebec City

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