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“Very nice hotel”

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Hotel & Suites Le Dauphin Quebec
Ranked #19 of 102 Hotels in Quebec City
Certificate of Excellence
GreenLeadersSilver level
Montreal, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very nice hotel”
Reviewed October 24, 2012

It was our first visit to Quebec city and we very enjoyed our stay at Dauphin hotel. The room was very clean with a huge comfy bed, the second night was half price, value for money. I would recommend this hotel, parking is available any time of the day, friendly staff.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anette v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, October 26, 2012
Dear guest,

We are verry happy that you took time to give us your comments and suggestions. In order to offer the best possible service to our guest we enjoy getting feedback from you. It is our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comments regarding our friendly staff, our confortable beds and the smart deals we are offering.

We hope to welcome you again in a near future.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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796 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • English first
  • French first
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English first
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2012

Very nice hotel.. clean & fresh room with nice wooden flooring. Amazing breakfast & free coffee, juice in the lobby. They also have free WiFi with a computer in the room. Enjoyed our stay.. Thank You!

Stayed August 2012, traveled with family
Helpful?
2 Thank vipinkudar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, October 11, 2012
Dear guest,

We are verry happy that you took time to give us your comments and suggestions. In order to offer the best possible service to our guest we enjoy getting feedback from you. It is our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comments regarding our healthy breakfast buffet and the cleanliness of the room. We are also pleased to know that you enjoyed the computer in the room as well.

We hope to welcome you again in a near future.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 9, 2012

We went to Quebec City with our dog and decided to stay at the Dauphin. It was an excellent choice! Whoever designed the dog-friendly suites must be a dog owner themselves. The suites are on the ground floor, with easy access to a side door (for those late night pee outings), come with a dog bed, bowls, treats, bags, etc. What more could you ask for?

As an extra, they offer gluten free bread and lactose free milk for breakfast. That was a great hit with us as well.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prodigy4299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, October 11, 2012
Dear guest,

We are verry happy that you took time to give us your comments and suggestions. In order to offer the best possible service to our guest we enjoy getting feedback from you. It is our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comments regarding our pet friendly accomodation and our renovated suites.

We hope to welcome you again in a near future.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 19, 2012

In real estate they say the key to a property is location location location. Well this hotel's location is by far its weakest point. Around it are a plethora of freeways, car dealers, strip malls, office parks, shopping centers, gas stations, warehouses, fast food joints and mediocre franchise restaurants.

That being said the hotel is a short car trip away from historic Quebec where you will pay about $20 to park your car.

The hotel itself is a different story. It is a great place to stay. The rooms are spacious and have both a DVD player and a computer. The bed is comfortable and the shower is great. And for those of us who like to read in bed and are frustrated by dim lighting - you will be happy with the great reading light.

Others have complained about the noise. My room did not face the freeway and it was very quiet, My only complaint about the room is those awful venetian blinds - something that should not be a part of any hotel.

Breakfast was decent although the waffles and pancakes were of the frozen variety. And unlike many hotels, you get real plates and cutlery. 24 hours a day you can get juices and coffee in the lobby.

The entire front desk staff was very helpful and personable. I single out Bernard for special praise.

Room Tip: street side rather than freeway side. None of the rooms has a good view.
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank VivaVerdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, September 20, 2012
We want to thank you to add your comment on Trip Advisor. We are glad you enjoyed your stay with us. It will be a pleasure to welcome you again.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 19, 2012

It was my wife's and I's first time in Quebec City. We did our research and chose Le Hotel Dauphin. This hotel has everything literally 5 mins away. Major mall, walmart, gas station & Tim Horton's (across the street) restaurants, etc. Old Quebec is a short 10mins away. Don't let this small hotel fool you. The hotel room was clean and spacious. Free WiFi with a computer in your room. I was very impressed with the free coffe and juice in the lobby. Free breakfast. We stayed 4 days and plan on coming here again next year just in time for the opening of they're pool.

Thank you!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, September 20, 2012
We want to thank you to add your comment on Trip Advisor. We are glad you enjoyed your stay with us. It will be a pleasure to welcome you again.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 11, 2012 via mobile

Nice clean hotel with very cool bathrooms. Decent breakfast (complimentary), helpful staff. A bit of a drive to the old city. Half of the rooms face a noisy expressway so bring your earplugs (or use the plugs supplied by the hotel).

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iancolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, September 12, 2012
We want to thank you to post your comment on Trip Advisor. We are glad that you enjoyed our customer service, our room and shower. For the noise, maybe next time you can ask for a room on the Marais street side instead of the highway side. It will be a pleasure to welcome you again.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
131 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 10, 2012

Stayed there for 2 nights, really liked it. Easy to get to Old Québec, close to shopping and restaurants, right by the highway, really liked it. Will stay there again.
Price was affordable but so many taxes to pay when you stay in a hotel in Québec.
Very friendly staff :)

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frabel-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, September 12, 2012
We want to thank you to post your comment on Trip Advisor. We are glad that you enjoyed our customer service and our location. It will be a pleasure to welcome you again.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Le Dauphin Quebec

Property: Hotel & Suites Le Dauphin Quebec
Address: 400 Rue Marais, Quebec City, Quebec G1M 3R1, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Quebec City
#10 Best Value Hotel in Quebec City
#20 Family Hotel in Quebec City
#22 Romantic Hotel in Quebec City
#39 Business Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Suites Le Dauphin Quebec 3*
Number of rooms: 99
Official Description (provided by the hotel):
Our newly renovated hotel is well located, 10 minutes from Old Quebec, from The Relais ski resort and 5 minutes from the Galerie de la Capitale shopping center, with many restaurants nearby... Our friendly staff is waiting for you... ... more   less 
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Also Known As:
Hotel And Suites Le Dauphin Quebec
Hotel Le Dauphin
Hotel & Suites Le Dauphin Quebec Quebec City

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