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“Excellent Service & Location”

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Hotel Marriott Quebec City Center
Ranked #23 of 102 Hotels in Quebec City
Certificate of Excellence
Chatham, Ontario
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Service & Location”
Reviewed June 5, 2010

The location is just outside the wall of the old city of Quebec. It is an ideal location. Rue St Jean has some excellent restaurants and it is 10 minute walk to the boardwalk by the Chateau Frontenac.

The concierge was extremely helpful. Every recommendation was excellent and matched our request perfectly.

There is so much to see and do in Quebec City and this is an excellent location to start from.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brown19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Simcoe, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2010

The Courtyard Marriot is located a few hundred metres from Porte St Jean.You can walk right into the old city or take the Ecolobus (which is free) from the stop outside the hotel at Place D'Youville. The staff is friendly and very helpful and all front end staff are bilingual. The rooms are quite large and laid out well. We had a microwave and bar fridge. Parking on your own costs $17.00 per day - you retrieve your own car and park it in underground parking next door but, for $20.00 per day the concierge or bellhop will do all of that for you-this was a treat for 2 women travelling without husbands. We only ate breakfast at the restaurant which was fabulous.. You can choose buffet or a la carte - presentation was great as well as service. Lots of shopping and very good restaurants along Rue St Jean just inside the gate. Would definitely recommend this hotel.

  • Stayed May 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 88carfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
180 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed May 26, 2010

Not much I can add to the other positive new reviews from those who stayed over the May 24 Canadian long weekend. The staff here is terrific: welcoming, friendly, helpful and fluently bilingual. Concierge Jean-Sebastien was extremely knowledgeable.

Over the weekend the rate was very reasonable for a downtown hotel at Place DYouville just outside the St. Jean gate, as everything is within walking distance. Our room overlooked Place DYouville giving a nice view of the Chateau, but was surprisingly quiet given the activity in the square and the number of people passing through. We ate breakfast at the hotel on our last morning and for $15 the buffet has excellent quality and variety, again with a cheerful staff. We ate other meals outside the hotel (this is Quebec City) but the hotel restaurant was very busy.

Everything is up to Marriott standards and this is a great place to stay when visiting beautiful Quebec City. We would definitely stay here again.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank liplord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
119 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed May 25, 2010

The staff at this hotel were friendly, genuine and helpful the entire stay. Other hotels could really take a lesson from this hotel. In this day and age of either ambivalent or phony service, this hotel is really an exception. We were there for the May long weekend, so it was busy - but whenever we had a question or asked for a recommendation the staff took the time for us. Only reason I didn't rate it 5 stars is the room was of average quality, not really feeling high end at all. The room was clean and overall we had a great stay.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brently55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 24, 2010

My friend and I checked in to what might be the friendliest and most service oriented Courtyard I have ever stayed in. Complimentary coffee in the lobby, "pantry" store on premises, free internet access in business center, superb concierge ( Xavier was tops!), small bar and restaurant ( convenient) and comfortable /clean rooms. I will stay there again in a heartbeat. The staff at this hotel made me smile every day.

  • Stayed May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank cordelia11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
96 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 15, 2010

It was absolute pleasure to stay in this hotel
Travelling for 20yrs having stayed in The good, The bad, The ugly, and the frankly unbelievable.
You come across the Marriott Quebec.
The most salient point is the staff
From the valet to the cook through Reception everyone was unbelievably motivated.
Focused on going the extra mile, and it showed. By a Mile
For only the third time in 3 years, it is my honour to award this Hotel 5 stars
Take a bow, Staff at the courtyard Marriott Quebec City you deserve it

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Masspecguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 8, 2010

Nice size of room, very clean and a cheery welcome. The concierges made our stay as did the location. The concierges knew the typical old city spots but also the St Jean and St Roch neighborhood restaurants and shops as well . We wanted to attend a sold out Super Bowl event at the Capitol Theatre nearby and these guys came up with tickets easily and readily when asked. Gorgeous city and easy walk to most things from CYM . Buses and cabs at the very door of this hotel, too!

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PepeNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Marriott Quebec City Center

Property: Hotel Marriott Quebec City Center
Address: 850 Place D'Youville, Quebec City, Quebec G1R 3P6, Canada (Formerly Quebec City Marriott Downtown)
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Family Hotel in Quebec City
#26 Business Hotel in Quebec City
#31 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Marriott Quebec City Center 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Providing easy access to Jean-Lesage International Airport, Québec City Marriott Downtown offers business travelers and vacationers an elegant, sophisticated spot from which to explore Old Quebec. Conveniently located near Québec City Convention Centre and the historic Citadelle of Québec, our upscale hotel offers spacious rooms and thoughtful amenities in abundance. Get a good night's sleep inspired by our luxury bedding, then begin your day by taking care of your work obligations using our ergonomic workstations and high-speed Wi-Fi, or by visiting our full-service business center. Have breakfast in bed thanks to our room service, or head down to the lobby to have delicious French cuisine at our on-site restaurant, Que Sera Sera. If you're hosting a meeting or celebration soon, reserve one of our six event spaces with AV equipment, an on-site culinary team and expert event planners. Begin making marvelous memories when you book your stay at Québec City Marriott Downtown. ... more   less 
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Also Known As:
Courtyard Quebec City Downtown Hotel Quebec City
Marriott Quebec City
Quebec City Courtyard
Quebec City Marriott
Hotel Marriott Quebec City Center

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