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“Best Location in Old Quebec City.” 5 of 5 stars
Review of Quebec City Marriott Downtown

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Quebec City Marriott Downtown
Ranked #24 of 108 Hotels in Quebec City
Certificate of Excellence
Northern VA
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Best Location in Old Quebec City.”
5 of 5 stars Reviewed November 12, 2013

We arrived there just ahead of an impending snowstorm in Dec 2012 and checked in, The location was just awesome - our room had a view of the castle and the ice rink and it looked real pretty. When snow started falling in the late evening it looked even better. The location is so convinient that we could walk to anywhere in the old quebec city.

Room Tip: Get a room facing the fort or the ice rink.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DesiTrvler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques L, General Manager at Quebec City Marriott Downtown, responded to this review, April 3, 2014
I would like to thank you for taking the time to review your recent stay at the Marriott Quebec City Downtown. We are happy to see that you have witnessed that magical moment when snow is falling on the old Quebec City in the evening. Look forward to welcome you back and exceed your expectation once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,055 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Chino, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 2, 2013

The location of this hotel is awesome, right in the heart of the city but for our stay breakfast not included, when we called to front desk they said coffee was free downstairs so wife and I went downstairs for coffee. In the same location was some eggs and sausage so when I arrived, I got coffee and eggs and 3 sausage links. The hotel clerk rushed upstairs and told me to put the eggs back because this is for gold members only, I am only Silver! haha Or I can take it downstairs and pay the breakfast fee. Poor communication or lack of training for hotel clerk. Next is internet, free only in lobby but it never was a good connection, we went next door to "Second Cup" coffee shop for free connection and great wifi reception. The room was very nice. Parking is not included at hotel you must park in public parking garage which cost CAD 18 per day. Otherwise all else was fine. By the way, I my two nights were free because I got the room on points! Maybe this is why the ala cart on everything else.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank 1fitphotoguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques L, General Manager at Quebec City Marriott Downtown, responded to this review, April 3, 2014
First, I would like to thank you for taking the time to review your recent stay at the Marriott Quebec City Downtown. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.
Clearly we were not performing at our usually high standards that morning, and for that I sincerely apologize. I have reviewed your feedback in detail and we have made the necessary adjustments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed October 29, 2013

What a nice, convenient location. Staff was great too. We enjoyed eating in the restaurant, and the continental breakfast that came with our concierge level room was very nice. Front desk staff was helpful.

Room Tip: Ask about a room with a nice view.
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jugrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques L, General Manager at Quebec City Marriott Downtown, responded to this review, April 3, 2014
I would like to thank you for taking the time to review your recent stay at the Marriott Quebec City Downtown. We look forward to welcome you back and exceed your expectation once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelton, Washington
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

We stayed at the Marriott in Quebec City for 4 days, Oct. 12 - Oct. 16, 2013 at the end of a Canada/New England cruise. After much research on my part we chose the Marriott. Great decision. The location is perfect for seeing both new and old Quebec, wonderful restaurants and bakeries within walking distance and an ice-skating rink right outside the front door and just before one of the main gates to old town. The restaurant inside the Marriott is very good also, food, wine etc. My only suggestion is "insist" on a "city view" room, even if you have to wait for it. I had it stated in the reservations.

Room Tip: a room with a city view
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques L, General Manager at Quebec City Marriott Downtown, responded to this review, April 3, 2014
I would like to thank you for taking the time to review your recent stay at the Marriott Quebec City Downtown. We are happy to see that your long research to find the best option for you ended up to be a real winner. We look forward to welcome you back and exceed your expectation once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level Contributor
632 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
4 of 5 stars Reviewed October 27, 2013

The location of this hotel is perfect for your visit to the old town. It is right outside the gate. This hotel is more like a boutique hotel and not a Marriott that you are used too. A very different set up for the concierge lounge. Its on the second level above the lobby and seems to be open to anyone. The breakfast was average. They were not serving snacks in the afternoon so they gave us a $10 coupon to purchase in the bar area. The staff was real friendly, especially Nicholas the concierge who went out of his way to accommodate us. I feel the price could have been a little better since we were traveling in the off season. Overall a pleasant visit at a very different Marriott.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank French S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques L, General Manager at Quebec City Marriott Downtown, responded to this review, April 3, 2014
I would like to thank you for taking the time to review your recent stay at the Marriott Quebec City Downtown. I have shared your wonderful comments with Nicolas. Thank you for the constructive comments on the concierge lounge. We look forward to welcome you back and exceed your expectation once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 25, 2013

I always stay at this hotel when I visit Quebec city for business trip, perfect location (old Quebec city), very nice and comfortable. However the price went up recently, breakfast buffet is average. The main things were parking and internet charge. They charge $13 per day for internet. But my company paid for those charges (parking and internet)

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Taudilee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques L, General Manager at Quebec City Marriott Downtown, responded to this review, April 3, 2014
I would like to thank you for taking the time to review your recent stay at the Marriott Quebec City Downtown. We look forward to welcome you back and exceed your expectation once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 23, 2013

Great location; you can walk to sights and restaurants in old town easily. The staff was very accommodating. Do complain about the surcharge for wifi and they might cut you a break.
This is an excellent choice for a visit to QC.

Room Tip: Ask for a city view if possible.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lynda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques L, General Manager at Quebec City Marriott Downtown, responded to this review, April 3, 2014
I would like to thank you for taking the time to review your recent stay at the Marriott Quebec City Downtown. We took good note of your comment on internet and we will have a tiered-up internet option very soon. We look forward to welcome you back and exceed your expectation once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quebec City Marriott Downtown

Property: Quebec City Marriott Downtown
Address: 850 Place d'Youville, Quebec City, Quebec G1R 3P6, Canada (Formerly Courtyard Quebec City Downtown)
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Family Hotel in Quebec City
#26 Business Hotel in Quebec City
#31 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quebec City Marriott Downtown 3.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Courtyard Quebec City Downtown Hotel Quebec City
Marriott Quebec City
Quebec City Marriott Downtown
Quebec City Courtyard

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