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“Lovely old world type hotel, with great service”
Review of Hotel Palace Royal

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Hotel Palace Royal
Ranked #32 of 101 Hotels in Quebec City
Certificate of Excellence
Winnipeg
Level Contributor
153 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Lovely old world type hotel, with great service”
Reviewed October 8, 2013

This is where you want to be if your planning on spending time in the old city, it is a stones throw from the old city walls. The suite with sofa bed was large and very nicely laid out, with a large bathroom with seperate commode and tub, allowing for two people to get ready for the day. The bed was comfy being similar to our own at home (memory foam) allowing pressure points on our touring weary bodies to relax in comfort. The hotel was quiet and very clean. I think it is an ideal place to stay and will encourage anyone I know to stay here. The staff were very attentive and helpful and friendly, switching from french to english as soon as they realized that I was not bi-lingual. Lovely older hotel with traditional furnishings, somethings looked a little worn but the bed, location and the staff were the BEST!!!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DonLynski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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646 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 6, 2013

I have been in many hotels in the US and abroad, I can tell you this is a perfect spot when traveling to Quebec. Friendly, CLEAN, close to highways and close to Old Quebec. The staff was great, English not a problem. I had my room location changed upon arrival due to something I read here, which turned out not to be true. The front desk had no problem making the switch. The mini suite was huge, the decor was fitting to the area. (If you like modern check into Best Western or similar.) Small coffee shop with many items on location along with very good Stake house. Pricing is mid level when you add parking, which I did. My wife and I agree this is a good deal and we hardly agree! ;) Say hi to Max at the front door.

Room Tip: Some people here complained about court / pool side rooms due to smell of chlorine, I did not smell...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weekawkenwinemaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 30, 2013

We reserved on line with the Hotel and got an excellent rate for a suite. Location is central and within walking distance of many attractions. Valet service was worth the premium. The hotel does need some maintenance and updating. Our room fronted a busy street (Honore-Mercier) but there was little noise. The windows do not open so there was no fresh air resulting in the room feeling stuffy.

Room Tip: The hotel has a pool and there are rooms which face the inner court. You may get a chlorine smell so...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Clark52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 27, 2013

This is one of 6 Hotels/Inns we stayed in with friends from Canada. We had made no reservation but staff were very helpful and accomodating. Beautiful room, great location all round great experience. Again I would like to thank the staff for being so very helpful as it was our first visit. Highly recommended.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1958Trish55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 16, 2013

The Palace Royal is in an amazing location, easily walkable into old Quebec. Rooms are spacious and clean. However the completely dated tacky décor is a bit laughable. If they renovate to modern standards, this place will be unbeatable.

Room Tip: Request a room that faces the city rather than into the pool atrium if you want to be able to see ou...
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  • Stayed September 2013, traveled on business
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DCEllenH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 8, 2013

We loved the location of this hotel. The staff were friendly, and hotel was clean! The pool area is very pretty. We wish we would have got one of the rooms overlooking the pool. Nice location. Sits right outside the wall but still very walk able to every where without the price of the hotels located within the wall. The pool was nice with a jacuzzi but small for the size of the hotel. Not alot of room to play for the kids, more of an "adult" pool but they did have balls available which was nice.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank carcarliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEI
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 7, 2013

This was our first trip to old Quebec City and we chose this location based on price and location and we were extremely satisfied with our stay. The hotel itself was very nice, clean and comfortable. It is in a great location, just outside the gate to the old city, close to lots of restaurants and shops. We loved how the pool and hot tub were in a courtyard with balconies from certain rooms to view the pool. There was also a balcony on each floor for people to sit if their rooms were not pool side. We found the hotel to be very quiet and staff very pleasant. Would return to this location and recommend to others.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canada7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palace Royal

Property: Hotel Palace Royal
Address: 775, Avenue Honore-Mercier, Quebec City, Quebec G1R 6A5, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
#35 Family Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palace Royal 4*
Number of rooms: 234
Official Description (provided by the hotel):
At a 150 meters distance from Old Quebec’s historic district, in the heart of the city downtown, stands Hotel Palace Royal | Downtown. The hotel features 234 sumptuously decorated rooms offering great comfort, memory foam mattresses, wooden floors, and magnificent views over the city. Luxurious setting filled with contemporary accents, central courtyard with swimming pool, indoor parking lot, Restaurant Beffroi Steak House within the hotel, privileged location right next to the d’Youville Place and the St. Jean Door, and more: Hotel Palace Royal provides an ideal setting for a fulfilling stay in Quebec City. ... more   less 
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Also Known As:
Palace Royal Hotel
Palace Royal Quebec City
Hotel Palace Royal Quebec/Quebec City

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