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“Wonderful” 5 of 5 bubbles
Review of Auberge Saint-Antoine

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Auberge Saint-Antoine
Ranked #3 of 106 Hotels in Quebec City
Certificate of Excellence
Coeur d'Alene, Idaho
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Wonderful”
5 of 5 bubbles Reviewed February 25, 2013

This hotel was an Internet find, and what a find! The room was lovely, extremely well appointed and charming. The room numbers each contain an interesting artifact! Just wandering through the hotel on a rainy day is wonderfully entertaining with the artwork and ancient artifacts. Then go an enjoy tea, or a cocktail by the fire! Lovely! The bath in our room ( with heated slate tile floor ) was beautiful - the tub was HUGE! (And two shower heads, one rain - great). The overall design is sketched for a future home renovation! The hotel location was great...almost everything we wanted to do/see was walking distance. The food in the hotel was excellent. ( didn't have a bad meal in Quebec ) The hotel staff was great! I would not hesitate to stay here again! *~my actual stay was in 2006, in March, but that is not an option...weather was fine, light snow on one day. )

  • Stayed March 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DessertDiva208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,817 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London W.8.
Level Contributor
93 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 bubbles Reviewed February 25, 2013

Winters in Quebec are harsh and long and I guess that the lobby of this hotel was designed to cope with the tramp of snowy boots. It is spacious and hard under foot and reminiscent of an airport check in. I can't imagine how this place manages to find itself under the Relais&Chateaux umbrella. Unless, of course, it is because of its restaurant 'Panache' which is absolutely excellent. We ate there on 3 occasions and would find it hard to believe that you can eat better in Quebec. Much is made of the artefacts found beneath the buildings and these have been interestingly and charmingly displayed throughout but I'm not sure that this makes up for shortcomings elsewhere in the running of this Auberge.

Interestingly, the atmosphere in 'Panache' is all that should be replicated in the rest of the hotel. Alas, it is not. Our bedroom was small and contained all the necessities but in the way of a Travel Lodge - only slightly more upmarket. One wall was taken up with a very silly, barely flickering, dark gas-log fire which did nothing to enhance anything. The carpet was so grubby that we were forced into those slippers that seem to be de rigeur in hotels now. Laundry was returned damp. Each day items were forgotten from our breakfast order. Our real disappointment though was with the bathroom. It had everything you need but was so designed that you simply did not want to spend any time in it. It felt like being in the sluice room of a hospital - echoing, tiled floor to ceiling, sliding doors that didn't quite fit, a ghastly wet-room/bathroom with a very odd and, frankly, almost dangerous arrangement of taps. We so wanted to love this place but definitely found it wanting. The staff were very pleasant and the concierge found us a very agreeable driver/guide to take us around called Alain, should you feel the need.

The only other pointer we would give is, that at all cost, avoid the furrier in the street behind the hotel. She is possibly the shirtiest woman in Canada! If you can deal with her, good for you!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Shellfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

My review is odd because I have not yet stayed at Auberge Saint-Antoine. Using hotels.com, I booked a 3-day stay over the May long weekend. Just this morning, I received an email asking how my stay was, and immediately realized that there was a mistake. When booking online, I mistakenly selected February instead of May. The date had passed, and I of course expected that I had lost my money. A hotels.com employee contacted Auberge Saint-Antoine for me and obtained a FULL REFUND. Now that's off-the-charts customer service! Wow! I can't wait to stay in May and thank them in person! Thanks so much Auberge Saint-Antoine!

Stayed February 2013, traveled as a couple
Helpful?
3 Thank MartyM77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
173 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

This hotel is amazing. Our room was comfortable, the bed was so soft, the bathroom was luxurious, the location is perfect, the restaurant is great, the lobby is beautiful, and the staff is superb. My boyfriend and I got stranded about 3-5 miles from the Quebec, and the hotel sent someone to help us. Within 10 minutes of our call, a wonderful hotel staff member came and picked us up, helped up with our bags, and was so helpful and kind. Then the hotel dealt with the car rental company and made sure that everything was handled adequately. And all of this was done with friendliness and kindness. This is the absolute best hotel in Quebec and one of the best in the world!

Room Tip: Any room is great!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LANYC1110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

Just happy to be back here! Feels like home. Even after 3 years... they remembered my favorite room! If you can afford it... no hesitation. Decor is still actual, artefacts are everywhere... A true inspiration for any creative mind

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank port-au-persil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 18, 2013

After reviewing several hotels in the Old City and Lower Town, this hotel was exactly what we were looking for. It lived up to the excellent rating as reviewed by other guests. There was alot to do around the hotel including a short walk to cafes, market place, river areas, train station and other interesting, tucked away streets and small shops. The Old City is a walk up the hill, but everywhere is a walk up a hill. The Concierge service was superb, gave us detailed directions to places, bus schedules, called for reservations, and answered every other question we had. They also offered personal places to visit (i.e. favorite bars, cafes, areas of interest, etc.). The hotel also accommodated us as we were two days late leaving for our trip. I would HIGHLY recommend this hotel to anyone that travels to Quebec City and does not want a typical tourist type hotel. Thanks for the staff for everything.

Brian

Lancaster, PA

Room Tip: Choose the room on the fifth floor that overlooks the St Lawrence River. You will NOT be disappoint...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed February 12, 2013

Very well located with a lovely decor, would compare to a Kimpton Hotel rather than a Relais & Chateaux. Service was not up to Relais & Chateaux standards, great bedroom and bathroom.
service was very slow in the bar, the concierge could not get any help from the staff to show me how to use the yoga studio DVD player. There was no help with carrying our luggage from the taxi up the stairs to the front desk in the snow. Very pleasant and smiling housekeepers. Extremely long service in the Panache restaurant. Excellent and creative food but sinister ambiance, no fun in this dining room! I rather recommend the casual and friendly bistro accros the street with excellent menus for 1/3 of Panache's price. room was overlooking the street and we could not sleep for 2 nights due to the snow plows removing snow from thst street, ask for a courtyard room!

Room Tip: ask for room away from the street
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Auberge Saint-Antoine

Property: Auberge Saint-Antoine
Address: 8 Saint-Antoine St, Quebec City, Quebec G1K 4C9, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#1 Business Hotel in Quebec City
#1 Luxury Hotel in Quebec City
#2 Romantic Hotel in Quebec City
#3 Family Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Auberge Saint-Antoine 4.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Auberge Saint-Antoine Hotel Quebec City
Auberge Saint Antoine Quebec City
Auberge St Antoine
Auberge Saint-Antoine Quebec/Quebec City

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