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“Don't bother”
2 of 5 bubbles Review of Hotel Citadelle

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Hotel Citadelle
Ranked #91 of 119 Quebec City B&B and Inns
Salt Lake City, Utah
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Don't bother”
2 of 5 bubbles Reviewed October 14, 2013

Don't bother booking this property. The lobby and room was dark and musty. The bed linens were not clean. My wife used a lint roller on the "clean" sheets and collected hair and other small debris. We would not stay there again. . . The only redeeming value is convenient freeway access.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flyingdiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    9
    12
    4
    3
    4
See reviews for
10
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Business
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Rotterdam, The Netherlands
Level Contributor
4 reviews
4 of 5 bubbles Reviewed September 12, 2013

The room was actually quite spacious cause we were on a corner. It was clean and had all the facilities you'd expect. The staff was friendly and the breakfast was ok for the additional $5. You de need a car for sure if you want to get to the city.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffalexandro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holsworthy, United Kingdom
Level Contributor
150 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

We needed a stay for 4 nights near to the airport as we were going to arrive late in Quebec and booked online before we left the UK. It is a great location for the airport but a fair bit from the city. The hotel is more of a motel but the family who run the business are absolutely delightful and very friendly with nothing too much trouble. The room was clean, fresh and a lovely breakfast area in the mornings. We had no car but a ten minute walk got us to the number 80 which took 20 minutes to get to the city and then 801 bus up the hill to the Old Town.......$3 buys you a transit ticket for that journey ! Got the bus back at night and no problems. Great location, lovely people

Room Tip: The basement had a family room to sleep 3 adults which we wanted
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ken w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed December 23, 2012

Stayed here for 3 nights in Oct. while visiting Quebec City. The room was about the smallest hotel/motel room I've ever stayed in but it was clean and the bed was comfortable. There was very little room to move around but is ok if you are out all day and just need a place to shower and sleep. The rooms were recently reno'd. Included was daily breakfast of cereal, bread, coffee, juice which was fine. There are numerous restaurants not too far away. The drive to Old Quebec wasn't too bad if you avoided rush hour. Free WiFi was fast and parking was free also. We had a room right by the back entrance to the parking lot and was noisy when people came in and out. All in all, considering the reasonable price the hotel was just fine.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank unclephil12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed October 25, 2012

The hotel feels more like a motel. It's quite far from city center (about 30 min. drive, depending on traffic). The room is quite small, but updated and clean. Parking is free and so is breakfast which is quite ok. Front desk was pretty helpful. There are some restaurants near by. Overall good for an overnight.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank IdoTLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Haven, Connecticut
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 15, 2012

I stayed here Martin Luther King Weekend while skiing around Quebec City. I was travelling alone and looking for a modest, inexpensive place. I was pleasantly surprised. My room, bathroom and the hotel's breakfast room were all recently updated and spotlessly clean. WiFi and parking are free. The location by the 73/40 Autoroute made for easy access to all the ski resorts, and the shopping centers, restaurants and movie theaters in Ste. Foye are less than 10 minutes away. The Old City is further. If you are here to see Quebec in one summer weekend, it is probably worth spending an extra $40+ a night to stay in or just outside the Old City. If your visit includes going to the mountains, St. Anne du Beaupre, or shopping in Ste. Foye, or is in winter, this a nice alternative, at a quality level just below a Hampton Inn, similar to a well kept-up Comfort Inn.

  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CTvisitante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada north
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed June 13, 2011

Stayed here for one night. Nice hotel for travellers. Rooms had more of the B&B feel than a motel/hotel. Nice breakfast room with good breakfast. Check in was very friendly. We were happy with our one night stay. And yes, for those you may wonder they do speak french and english here.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank northernboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Citadelle

Property: Hotel Citadelle
Address: 4800 Boulevard Wilfrid-Hamel, Quebec City, Quebec G1P 2J9, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Hotel Style:
Ranked #91 of 119 B&Bs / Inns in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Citadelle 2*
Number of rooms: 35
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Also Known As:
Hotel Citadelle Quebec/Quebec City

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