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“Great value - fabulous room”

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Hotel & Suites Normandin Quebec
Ranked #15 of 100 Hotels in Quebec City
Certificate of Excellence
Reviewed August 13, 2014 via mobile

We stayed here for one night while visiting Quebec. We had a suite on the 4th floor which was amazingly spacious. Very clean and beautifully furnished. Although it's not in the vicinity of Old Quebec, it's is not very far. They even have a daily shuttle for those who don't want to drive. The value for the price we paid was fantastic. The continental breakfast which is included was very good as well with many choices available. I would recommend this hotel to anyone and look forward to returning someday.

Stayed: July 2014, traveled as a couple
1  Thank Norderner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Sales & Marketing Director at Hotel & Suites Normandin Quebec, responded to this reviewResponded October 2, 2014

Dear guest,

Thank you for having taken the time to share such good comments following your last stay with us. I am glad to read that you enjoyed your visit at the Hôtel & Suites Normandin. As you mentioned it, we are not located into the historic part of Quebec but only 10 minutes drive from it. Our breakfast is one of the most complete you can find in the continental breakfast category and I am glad you enjoyed it. Indeed, the free shuttle available only during the Summer high season could be a great way to get into the Old Quebec. Thank you for recommending our hotel to your friends and family.

Best regards
Louis Morency
Sales & Marketing director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 - 121 of 641 reviews

Reviewed August 11, 2014

This place is really a great value for price! I can say this hotel was the best 3 stars hotel I've evern been to. It was extremely clean and everything including breakfast was perfect. If you have a car then this hotel is really a great choice; however, if you don't have a car, it might be not the greatest location! In my opinion, there are two things which might need improvment: first, the Internet was relatively slow, especially during peak hours. Second, there was only one ice machine in the entire hotel(as far as I know) which make it a little bit inconvineit to grab ice. Overall, great :)

  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank behroozs779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Sales & Marketing Director at Hotel & Suites Normandin Quebec, responded to this reviewResponded October 2, 2014

Dear guest,

Thank you for having taken the time to share your comments on our Tripadvisor page. I am pleased to read that you enjoyed your stay with us. I am truly sorry for the Internet connection, we are presently working hard to provide the best wireless Internet service in terms of speed and efficiency. In fact, we have 2 ice machines in the hotel, one at the first floor and one at the fourth floor. We hope to welcome you back next time you are visiting Quebec City.

Best regards
Louis Morency
Sales & Marketing director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

We stayed here at several occasions over the years and we've always been totally satisfied.
A very quiet place,, very well located with direct access to major roads and Old Quebec.
The hotel went through some interior renovations lately and now has a modern, clean look.
The staff is always courtous , service is excellent and the free breakfast is of good quality.
Prices are reasonnable and for us... it is THE place in Québec Ciy (2 or 3 times a year)
,

Room Tip: Rooms at the back of the hotel are quieter
See more room tips
  • Stayed: August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Jack D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Sales & Marketing Director at Hotel & Suites Normandin Quebec, responded to this reviewResponded October 2, 2014

Dear Jack,

Thank you for such a good comments. I am glad to read that you are such a loyal customer. Indeed, we recently completed the renovation of our rooms and the renovation of our lobby and breakfast area. Are courtous staff are now welcoming our guests in a brand new Urban style environment.

We hope to see you back soon.

Best regards
Louis Morency
Sales & Marketing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014 via mobile

If you are passing through or visiting to shop, I recommend this hotel.

It was clean, offered a good breakfast ( good fruit ), and had many restaurants within walking distance. The Galleries des la Capitale was only a very short drive away.

It has quick, easy access to highway 40 so getting downtown or out of town is a breeze.

We were disappointed that it didn't have a pool. My error when I booked it.

The wifi wasn't the best but it was free.

I would stay here again if traveling through but not for a longer visit with the kids. No pool or PPV movies is a downer for us.

Stayed: July 2014
Thank Ted P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Sales & Marketing director at Hotel & Suites Normandin Quebec, responded to this reviewResponded September 30, 2014

Dear Ted,

Thank you for the time you took writing your comments following your recent stay with us. I am glad that you enjoyed the location of the hotel and the product itself. Offering a welcoming and clean environment to our visitors is our daily priority and I am proud to read that it’s just what you experienced by staying with us. Regarding the Wi-Fi signal, be sure that every effort is being put forward in order to provide the best wireless Internet service in terms of speed and efficiency. In the past few years, the Pay per view movies service is less requested by guests because of the arrival of the digital versions watchable on mobile devices such as tablet computers. Most of the guest travelling with their kids are now bringing their own selection of DVD or blue ray discs which represent less cost for them. All our rooms does now includes a DVD player and some of them a Blu-ray player.

We hope to see you back soon at the Hôtel & Suites Normandin.

Best regards
Louis Morency
Sales & Marketing director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2014

We stayed here on two separate nights during our trip to Ontario. It is located right off the highway and was very easy to get to. The rooms are very modern and spacious. Breakfast is included which was great!

  • Stayed: June 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank dljeff81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Sales & Marketing director at Hotel & Suites Normandin Quebec, responded to this reviewResponded September 30, 2014

Dear guest,

Thank you for having taken the time to post your comments on our Tripadvisor page. I am glad that you did enjoy the location of the hotel which is indeed located right off the highway 40 and about 10 minutes drive to the Old City. We invite you to share your experience with us with all your friends and family members.

We hope to see you back soon.

Best regards
Louis Morency
Sales & Marketing director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2014

We stayed at the Hotel and Suites Normandin for 3 nights, whilst visiting Quebec City. The room given to us ( 434) was very large, with lounge and extra wide double bed.

The bed was extremely comfortable and the large bathroom with Jacuzzi was excellent.

The free breakfast in the ground floor dining room was "ok" , but sufficient.

Car parking was free, but the hotel is outside the main city - right on a highway, which enables a relatively quick visit to the city(parking within the city is extremely expensive). There us however a free hotel bus once a day (8:30am) into the city - but as we were on holiday, we preferred not to rise early enough to catch this bus.

We definitely would recommend this hotel to anyone visiting Quebec City.
Y heavy)

Room Tip: Ask for a room NOT facing the noisy highway right alongside the hotel
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  • Stayed: August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank lenmiri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Sales & Marketing director at Hotel & Suites Normandin Quebec, responded to this reviewResponded September 30, 2014

Dear guest,

Thank you for having taken the time to share your experience at the Hôtel & Suites Normandin on our Tripadvisor page. I am happy to read that you enjoyed your stay in our King size bed Studio Suite. Indeed the hotel is offering a nice expanded continental breakfast formula proposing plenty of product such as: bread bar with its grill, mini-croissants & chocolatine, hard boiled eggs, backed beans, pork cretons, fruits salad and two choices of yogurt.
I am happy to read that we will have the chance to welcome you back at the Hôtel & Suites Normandin.

Best regards
Louis Morency
Sales & Marketing director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

Great and very affordable hotel in the middle of Quebec City. Has been refurbished since our last stay, a couple of years ago. Still the perfect choice: large rooms, quiet place, clean, nice staff. You definitely have it all here! If you do not wish to stay in Quebec historic part, this hotel is definitely the place to stay

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank cloutjea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, Sales & marketing director at Hotel & Suites Normandin Quebec, responded to this reviewResponded August 12, 2014

Dear guest,

Thank you for having taken the time to share such good comments about your last stay with us. I am glad that you did appreciate our recent renovations. As you mentioned it, we are not located into the historic part of Quebec but only 10 minutes drive from it. Thank you for recommending our hotel to your friends and family.

Louis Morency
Sales & marketing director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Normandin Quebec

Address: 4700, Boul Pierre-Bertrand, Quebec City, Quebec G2J 1A4, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Business Hotel in Quebec City
#10 Family Hotel in Quebec City
#17 Romantic Hotel in Quebec City
Price Range: $100 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel & Suites Normandin Quebec 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hotel And Suites Normandin
Normandin Hotel Quebec City
Hotel & Suites Normandin Quebec Quebec City

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