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“Couldn't have made a better choice”
Review of Hotel Le Priori

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Hotel Le Priori
Ranked #6 of 102 Hotels in Quebec City
Certificate of Excellence
Reviewed May 12, 2013

My husband and I stayed here for 3 nights in January for our 1 year anniversary. Having only based our decision off of this website, we hoped for the best and were not disappointed in the least. We spent 2 nights in the lowest priced rooms, which are cozy and modern. On our final night we upgraded to the Junior Spa Suite which we highly recommend. It is a wonderful 2-story suite with all the amenities you can ask for. Being in a hot tub in the midst of the blustery winter is a treat!

In addition, we cannot speak highly enough of the staff at Le Priori. They were very warm, polite and helpful in making reservations and recommendations. The breakfast at the attached restaurant was excellent - you must try the croissants! If we return to Quebec City, we will be sure to revisit this charming hotel.

  • Stayed: January 2013, traveled as a couple
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3  Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan F, General Manager at Hotel Le Priori, responded to this reviewResponded May 14, 2013

Dear Jennifer C,

Thank you very much for reviewing Hotel Le Priori on Trip Advisor!

It is always a pleasure for us to host special occasions such as anniversaries and we are happy to read you had a great time with us! Thank you for your kind words about our staff. We want to make sure every guest experiences a memorable stay with us!

The Junior Suite with Spa #401 is definitely a unique room in Quebec City! We are very proud to be the only hotel to offer such a magical accommodation! The hot tub can be enjoyed all year long and offers a great view on Place Royale!

I am glad to read you enjoyed our breakfast. We want all our guests to start the day the best way possible and eat what they need to enjoy our beautiful city!

We will be thrilled to welcome you back!

Best Regards,

Erwan Franchet
General Manager

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651 - 657 of 1,147 reviews

Reviewed May 9, 2013

We stayed in the Junior Spa Suite. The pictures on the website do not do this room justice. It has a kitchen (with a Nespresso machine and a great sized fridge), a great bathroom with an awesome shower, two televisions, a comfortable Queen bed and a comfortable day bed on the upper level, a gorgeous balcony with a fantastic view, a huge outdoor hot tub...need I go on?

We stayed here from Monday to Thursday. There were only a few points that weren't perfection. Some are just minor things that didn't really affect us - doors didn't close very well (bathroom drawer, bathroom door and the front door really needed to pushed shut). There was a lot of outdoor noise from gardening, etc. Some drapes or curtains would be nice in the upper level, both for privacy and to block out the sun. Hooks near the shower would also have been nice (although the hooks near the hot tub are a nice touch).

There was only one time that we thought something slightly subpar happened - we had our "do not disturb" sign on the door, and were sleeping in (it is vacation, after all!). Our room phone rang and it was the front desk telling us that if we wanted our room cleaned, it had to be done soon - it was just past noon, mind you. I don't mind being given cleaning schedules ahead of time, but I didn't appreciate being woken up (esp because our door indicated we didn't want to be disturbed) to accommodate the cleaning staff's schedule.

Besides this one hiccup, everything was fantastic. Breakfast does get boring after a few days, but the food was good. Location was great. Staff all spoke English very well. Bed was very comfortable, the room was cleaned excellently. I would 100% stay in this room again.

Room Tip: Go with the Junior Spa Suite - one of the nicest rooms I've ever stayed at.
  • Stayed: May 2013, traveled as a couple
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4  Thank foodiefromupnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan F, General Manager at Hotel Le Priori, responded to this reviewResponded May 10, 2013

Dear foodiefromupnorth,

Thank you very much for sharing your experience with us on Trip Advisor!

We are thrilled to read you had an amazing stay in our beautiful Junior Suite with Spa #401! Your very constructive review is very appreciated as we are always looking for improvements for our rooms. The details your mentioned have been carefully noted and passed on to our maintenance team to make sure doors and hooks will work fine for our next guests!

I am really sorry for the disturbance you experienced with your door sign. Standard procedure is to check the door before making phone calls to rooms to make sure we do not disturb our guests. This has been passed on to the team to avoid repetition.

This is a great reward for us to read this room is in your top list! We went through major renovations last year and this room has been praised for its unique setup!

We hope to have the pleasure to welcome you soon!

Best Regards,

Erwan Franchet
General Manager

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Reviewed May 6, 2013

We have stayed here twice now and been extremely happy both times. Our first visit was during Carnaval this year, and we were so pleased, we made plans to stay here again in spring. And here we are, celebrating our 20th anniversary this weekend.

Le Priori is a lovely boutique hotel in two very old, beautiful buildings. I've seen complaints here about room sizes, but we have reserved a suite both times and been more than happy with the space. You need to keep in mind that this is a historic building, not the Comfort Inn. The old stone walls limit what can be done to the interior. But because of that, you get a hotel that oozes charm and history, and I think they've done a great job of configuring the rooms in the best way possible for the available space.

In the suites, there is a great little kitchenette with A kettle, Keurig-style coffee maker, microwave, fridge, dishes and other amenities. Our suite includes a room safe, a flat-screen TV and DVD player, iron and ironing board, hairdryer, great walk-in shower with a huge square shower head, and a jetted bathtub. Our current suite has a working fireplace. There are also comfy chairs, a VERY comfy bed with ample pillows, a desk, good closet space, and the best lighting I've ever seen in a hotel room. The lighting in this suite is fantastic! Someone put a lot of thought into that, and we really appreciate it.

The location is excellent. On both our trips, we have found the hotel to be very peaceful and quiet, yet we are within walking distance of just about everything you'd care to see around here, and Québec is a great city to walk around.

I've had nothing but good experiences with the front desk staff. We are always greeted with a smile. They are extremely accommodating and helpful, and they are happy to speak to you in French or English, que vous le souhaitez! Some people do seem to get their knickers in a twist when they visit this city and find that not everyone is perfectly bilingual. Come on, people, this is a French city in a French province! It's a bit much to complain that not everyone speaks English fluently. That said, I have yet to meet anyone here involved in the tourism industry who is less than fluent in English. I only wish my French were as fluent as the English spoken by the hotel and restaurant staff here!

The rooms are cleaner than clean, with nice wooden and tile floors. The bathtub literally sparkles. Perhaps the cleanest hotel rooms I've ever seen in my life. And I LOVE having a wall heater in the bathroom.

As for the free breakfast, it's very good. Considering that it comes free with the price of the room, I've been very satisfied. If you want something more exotic, there are plenty of other restaurants around, but Le Priori provides a good array of morning eats: bacon, sausage, scrambled eggs, cheese, rillettes, homemade granola bars and croissants, yogurt, preserves, bagels, English muffins, wholewheat bread, cream cheese, cereal, orange juice, fresh fruit, coffee, tea... did I miss anything? You can fill your stomach, then head out for a day of sightseeing.

We live 3-1/2 hours from Québec City, just across the border in Ontario, and this hotel is fast becoming our little home away from home. It's lovely to come here and relax. Le Priori is one of our favourite hotels anywhere. Long may it continue. Mille mercis pour ce merveilleux séjour!

Room Tip: The suites are worth the extra bucks!
  • Stayed: May 2013, traveled as a couple
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3  Thank caberwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan F, General Manager at Hotel Le Priori, responded to this reviewResponded May 7, 2013

Dear caberwife,

Thank you very much for posting this exhaustive review on Trip Advisor!

What a delight for our team to start summer season with such a glowing review: merci beaucoup! We are honoured to be the hotel you chose to celebrate your 20th anniversary!

This is very encouraging for us to read you have enjoyed your two stays with us. We all put a lot of effort and passion in our job: we love what we do and we love our guests. It is definitely the best reward for us to know that we contributed to the success of a holiday!

We are very happy to read you understood the challenges of working in a historical building. We did our best to offer nice and cosy rooms. Thank you for emphasising the work done on the lighting and on the room configuration!

Your comments about the cleanliness of our rooms have been passed on to our housekeeping staff. They do their best everyday to offer our guests neat and comfortable rooms!

Congratulations for your perfect listing of our breakfast buffet: you did not forget anything! We definitely want to offer our guest the best value possible all year long and offering a delicious breakfast with our rooms is important to us.

We have a nice saying in French that says: “Jamais deux sans trois!”. We can not wait to welcome you back home!

Best Regards,

Erwan Franchet
General Manager

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Reviewed April 3, 2013

It worth every cent, i think there's no better option. The location its great, the people at the desk always nice, i enjoy very much my time there. The room its really small, but that really doesn't matter, i travel a lot and this wasn't a problem at all, in comparison to biggest rooms in other hotels.

Room Tip: I stayed 3 days and the breakfast was always the same, maybe you would like to search for near resta...
  • Stayed: March 2013, traveled as a couple
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4  Thank Mrpeperonil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan F, General Manager at Hotel Le Priori, responded to this reviewResponded April 11, 2013

Dear Mrpeperonil,

Thank you very much for sharing your stay with us on Trip Advisor!

We are very proud to read such positive feedback on the value we are offering to our guests. We work hard to offer the best value possible and it is always nice to receive feedback encouraging us in this way.

As our hotel has been classified as a historic building and has 30 inches thick stonewalls, we did our best to optimize the size of our rooms with these legal and technical restrictions. We always think about ideas to improve storage spaces.

Our location is definitely very convenient as it is walking distance from most of the attractions of our lovely city! We are glad to read you enjoyed it!

We hope to have the pleasure to welcome you back!

Best Regards,

Erwan Franchet
General Manager

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Reviewed April 2, 2013

My boyfriend and I spent two nights at Hotel Le Priori for my birthday weekend and had the most amazing time. The hotel is in a great location - we walked everywhere and the parking is only 2 blocks away from the hotel. The room was well appointed, clean and spacious and we had a view of the river from our room. Breakfast in Toast was fantastic. The best part about the hotel was the staff. Everyone we encountered at the desk and the restaurant was very friendly and helpful. I work in hotels and this is one of the reasons why I chose Hotel Le Priori for our first time in Quebec City. From the moment I made the reservation to the time we departed the hotel, the level of service we received was outstanding. We didn't want to be in a large hotel, but still wanted a place with nice service and great rooms and this was the perfect choice. The staff even acknowledged my birthday and made our stay very special. We enjoyed our stay very much and would definitely stay there agian!

  • Stayed: March 2013, traveled as a couple
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5  Thank aroundtheworld00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan F, General Manager at Hotel Le Priori, responded to this reviewResponded April 11, 2013

Dear aroundtheworld00,

Thank you very much for sharing your experience with us on Trip Advisor!

It is a great honour for us to have been chosen for your birthday weekend! All the team is thrilled to read you will remember your stay at Le Priori! Thank you very much for your nice comments about our staff: we are a passionate team and want all our guests to have an unforgettable time with us! This kind of positive feedback from a fellow hospitality worker have been very much appreciated by our staff!

Thank you for highlighting the great job of our housekeeping department. They strive to ensure that all our customers enjoy everyday a neat and comfy room!

We will be delighted to welcome you again!

Best Regards,

Erwan Franchet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2013

If you're visiting Old Quebec, stay at Le Priori. It is perfectly situated in lower Quebec city, the staff are friendly and helpful, the complementary breakfast is delicious, and the rooms are BEAUTIFUL.

My husband and I stayed at the Hotel Le Priori for our honeymoon in February. We eloped to Quebec City, and stayed at the Chateau Frontenac for the night before and after our elopement ceremony there, but it was the Hotel Le Priori that was the truly luxurious, romantic experience that we were looking for in Old Quebec.
We stayed in the "Junior Spa Suite," and it was INCREDIBLE. We spent each evening in the Jacuzzi overlooking the snow-covered roofs of la ville basse, with a beautiful glimpse of the St. Laurence from the balcony itself. We also spent a cold, wet night in watching a 3D movie from our bed, and another evening in front of the wood-burning fireplace--the hotel provided a 4-hour composite fire log, no extra cost. Each morning we had breakfast downstairs, which is complementary, and delicious: scrambled eggs with cheese, bacon, ham, croissants, freshly-baked muffins and breads, juice, coffee, and hot chocolate, and fresh fruit. Each day we also spent a bit of time on the second floor of the suite reading in bed: the second floo is a loft space with beautiful views of the city and the river; it opens onto the balcony; it has a large daybed covered in cushions, a tv, and a heater to keep you toasty warm. And its just steps away to your own private hottub on the balcony!

The service from the staff was lovely. When we checked in, the upstairs bedroom of the suite (with two walls covered in windows giving a view of old quebec, and the jacuzzi on the balcony) was toasty warm--ready in case we wanted to jump in the hot tub right away. We were also gifted with a bottle of champagne to celebrate our honeymoon-- a lovely gesture.

So, definitely a 5-star experience!

Room Tip: Book the Junior Spa Suite for your own private hottub! It's well worth the price in winter!
  • Stayed: February 2013, traveled as a couple
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4  Thank Elle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan F, General Manager at Hotel Le Priori, responded to this reviewResponded March 12, 2013

Dear Elle K,

Thank you very much for your exhaustive review on Trip Advisor!

We are delighted to read your honeymoon at Le Priori will be remembered! It is very encouraging for our staff to read such nice words about our service and our Junior Suite with Spa! This suite is definitely one of our most exciting rooms. Its private spa on a balcony with a tremendous view on Place Royale is unique in Quebec City!

It is very appreciated you took time to enumerate some little touches we are working on to make the stay of our guests a great experience! I am glad to read you liked our breakfast. We want all our guests to start the day on a great note, taking as much energy as they wish to walk in our lovely city!

Your recommendation is a true reward for us, thank you very much!

We will be more than happy to welcome you back to celebrate your first wedding anniversary!

Best Regards,

Erwan Franchet
General Manager

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Reviewed March 10, 2013 via mobile

We stayed for two nights at Le Priori. Went there with our four yr old daughter. We loved our room. We took the Suite and it was very spacious (like a loft) and modern looking. The beds were comfy and it was nice and quiet. The location is amazing.
Another positive thing about this hotel is Tania, at the front desk. She was helpful and very nice and patient. She gave us suggestions and directions. However the person that replaced her one evening wasn't as nice...
The breakfast was good, but i found it didnt have a great selection ( fruits, cereal, etc.) especially for kids.

  • Stayed: March 2013
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2  Thank Raffy31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwan F, General Manager at Hotel Le Priori, responded to this reviewResponded March 11, 2013

Dear Raffy31,

Thank you very much for sharing your experience with us on Trip Advisor!

We are very happy to read you have enjoyed your family stay in our Newtone suite! We are really concerned about quietness and it is very encouraging for us to read you found your suite peaceful. We are very proud of our ideal location: we are close to the main attractions of our lovely city but in a quiet neighbourhood.

I am sorry to read you were not completely satisfied with our complimentary breakfast. We try to offer a selection to satisfy everyone’s needs with hot and cold dishes: sausages, bacon, scrambled eggs, oatmeal, homemade muffins and granola bars, 3 different kinds of breads, croissants, 6 different kinds of fruits and homemade jams. We do have two different kinds of cereals. I will be happy to pass on the information about this item to our chef to select a third one for our young guests!

We thank you for your feedback and hope to have the pleasure to welcome you again!

Best Regards,

Erwan Franchet
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Priori

Address: 15 rue Sault-au-Matelot, Quebec City, Quebec G1K 3Y7, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Quebec City
#6 Family Hotel in Quebec City
#28 Business Hotel in Quebec City
Price Range: $131 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Le Priori 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Located in the Old-Port of Quebec, our boutique hotel stands proudly on the oldest street of North America in the house of the architect Jean Baillairgé, founder of our ecclesiastic heritage of Québec city. ... more   less 
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Also Known As:
Le Priori Quebec City
Le Priori Hotel
Hotel Le Priori Quebec/Quebec City

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