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“Best Stay In Quebec City”

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Hotel du Vieux-Quebec
Ranked #1 of 100 Hotels in Quebec City
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed April 4, 2013

This is the best hotel to stay in while visiting Old Quebec City! We used to stay at the Hilton until we discovered this gem. From the VERY friendly front desk, to the VERY nice rooms, and to the incredible location within the walls of the Old City itself, this hotel is the PERFECT place to plan your vacation.

The prices are MORE than competitive and you have to pay the extra $5 to get the special breakfast delivered to your room in the morning!

They also have a common room on the main floor with computers and a large fireplace. They told us to treat this as our own living room and as we were travelling with friends, we went to a nearby Depeneur to get some wine and cheese and just chilled ... and met even more people who were sharing a great experience here!

  • Stayed: March 2013, traveled on business
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Thank 490JoeH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,082 - 1,088 of 1,703 reviews

Reviewed April 1, 2013

From the people at the front desk to the nice pillows and comfy bed, we couldn't ask for better service. The staff really go out of their way to add little details to make you feel welcome. We will definitly stay at this charming hotel that is close to everything in old Quebec City.

  • Stayed: March 2013
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Thank chester91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Nespresso capsule machine (fully stocked) in the room, lovely bed and linens, immaculate fine bathroom, great view (and a window that actually opens for fresh air), comfy side chairs and little breakfast table, large quality tv, powerful blow-dryer, electric heater in the washroom, soaker tub with rain-shower head, wonderfully huge but cozy lounge with a variety of seating areas and a fireplace, and very lovely service from the reception staff.

Room Tip: We were on second floor, and enjoyed very good, quiet sleeps. Room 202 looked out over the back of t...
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  • Stayed: March 2013, traveled as a couple
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1  Thank O-Sherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

The people at the front desk, especially Emilie, were so friendly and helpful. Emilie booked reservations at great restaurants for us, gave us popcorn, a choice between 600 movies, and chatted with us every time we walked in the door. The complimentary breakfast was hung on the door in a basket filled with pastries, fruit, juice, cheese, and yogurt for each member of our family. The rooms were spacious and quiet and the beds were comfy. The hotel was close to many restaurants, stores and museums, and we walked everywhere! Everything was very neat and welcoming. We would definitely recommend L'Hôtel du Vieux-Québec! Au reviour!

Stayed: March 2013, traveled with family
Thank jolo2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

The staff is truly outstanding. They all show their care and enthusiasm for each guest. Their expertise of city restaurants was both amazing and rewarding in that all of our dining experiences were fantastic. The room was very comfortable.

  • Stayed: March 2013, traveled as a couple
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Thank subready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

This hotel has the best customer service in the world! I decided to book this hotel for a getaway with my husband after reading the stellar reviews it was getting. I used booking.com thinking I was getting the best deal and after looking at the hotel website, I realized they had a discount that was cheaper than the deal I got. I called the hotel and spoke to Jeffrey and he waived my cancellation fee and allowed me to book the room with the promotion I had previously missed. The hotel itself is in a great location, in the heart of Old Quebec. This place was heaven. The rooms are very clean, the bed is very comfortable and has a variety of pillows to choose from. I had a single room with double bed and it also had a fridge and a safe. There was an issue with our safe the first day and Jeffrey made sure it was fixed in the morning and even called us to let us know. While I was waiting at the front desk, a client called to ask if the gift shop was open because he had forgotten his toothbrush. Unfortunately, it was closed but Jeffrey was able to provide him with a kit (toothbrush, toothpaste)! I was blown away by the service. Every morning, a breakfast basket was hanged on a hook at our door. I insisted to be the one to open it every morning to see what kind of goodies were packed for us (for our stay, we had croissants, chocolate pastries, yogurt, cheese and juice as well as cream and milk for our coffee). In each basket, the staff included a note wishing us a good morning as well as the temperature for the day. I thought it was extremely thoughtful. The staff at the front desk was very friendly and provided us with maps to indicate how to get to the various tourists attractions. I am vegetarian and my husband isn't, the staff made a lot of restaurant suggestions that were very useful. A special shout out to Jeffrey because we dealt with him a lot more than the other staff (he was working the evening shift during our stay). We were able to get parking at the Hotel de Ville through the hotel (for a very small fee) and we were very happy with our experience. We will DEFINITELY come back to his hotel whenever we are in Quebec city and I strongly recommend it to anyone. The staff tries its best to make it as comfortable as they can with a lot of attention to details. They even provide popcorn and movies for rainy days! Where else can you find a service like that! To the staff of the hotel: Thank you for an amazing stay! See you soon!
Nadia

  • Stayed: March 2013, traveled as a couple
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1  Thank nagrisou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Great hotel this is the second time here, comfortable beds (choice of 3 pillows hard ,med ,soft ) , updated nice rooms, love the breakfast basket they hang on your door in the morning. Great location in Quebec city. Front desk staff are very friendly. A great spot and a lovely hotel.

  • Stayed: February 2013, traveled as a couple
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Thank Caryll B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Vieux-Quebec

Address: 1190 rue St. Jean, Quebec City, Quebec G1R 1S6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#1 Green Hotel in Quebec City
#2 Family Hotel in Quebec City
#3 Romantic Hotel in Quebec City
#13 Business Hotel in Quebec City
Price Range: $118 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel du Vieux-Quebec 3*
Number of rooms: 45
Official Description (provided by the hotel):
Ideally located in the heart of Old Quebec, this historic 45 roomed hotel is surrounded by cobblestone streets and ancient stone buildings housing cafes, restaurants, galleries and boutiques. Over the past few years, much time and care has been spent in renovating Hotel du Vieux-Quebec. Rooftop gardens, breakfast baskets* hung on your door, relaxing lounge with computers, library, games and fireplace all contribute to the renowned charm and character which has earned this hotel such great reviews. Hotel du Vieux-Quebec provides the type of authentic Quebec experience that can only be found in an independent hotel. Adding to its appeal, the hotel is an officially recognized and award winning leader in the environmental movement. Parking is convienently available across the street. All rooms are accessible by an elevator. *Breakfast is included with direct bookings to the hotel only. ... more   less 
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Also Known As:
Hotel Du Vieux-Quebec Quebec City

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