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“Amazing Staff, Excellent Rooms & Fantastic Location!” 5 of 5 bubbles
Review of Hotel du Vieux-Quebec

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Hotel du Vieux-Quebec
Ranked #1 of 101 Hotels in Quebec City
Certificate of Excellence
GreenLeadersPlatinum level
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Amazing Staff, Excellent Rooms & Fantastic Location!”
5 of 5 bubbles Reviewed February 14, 2013

I prefer staying at big name hotels, but after reading the Trip Advisor reviews, I decided to give this hotel a shot – I’m so glad I did! I stayed in room #212 – 2 queen beds, a sitting area, nice bathroom and 3 large windows. The room was renovated, clean and quiet. The front desk staff are *the* nicest, friendliest, front desk staff I have ever experienced. They were very accommodating; informing us on things to do, printing us maps, etc. The hotel has wonderful “extras” like free breakfast brought to your door and free movie rentals and popcorn. The hotel is in walking distance to everything! I would absolutely stay here again. Also, be sure to eat at ‘aux ancient Canadiens’ – for $19.99 you get a glass of wine or beer, soup, a delicious main dish (many to choose from) and dessert – really good!

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jane j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,455 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (279)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 13, 2013

The friendly hotel staff gave us many restaurant suggestions, all spot on. All the staff was very polite, helpful and spoke perfect English. We met at least six various hotel staff and each was just a upbeat, polite and helpful as the previous staff.

Upon our departure we were greated with cookies and hot chocolate! Breakfast basket on the door is a huge plus.

The rooms are spacious, up to date and the hotel is "green" with lots of small gestures like recycling and upgraded heating and water.

The hotel is lovely and centrally located. You won't need to move the car the entire visit. This hotel does not disappoint. Already thinking of a return trip.

Room Tip: The breakfast arrives in a wicker basket on the door filled with goodies from the French bakery acro...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Beach G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yarmouth, Maine
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 13, 2013

Our first time to Quebec City, and we were referred by co-workers to this hotel. Great location in the old city-- we walked everywhere from there. Excellent value. The rooms were clean, everything in good shape. The service from staff was excellent-- friendly, informative, always ready to help. We spent three nights. The breakfast baskets left at your door each morning were a really nice touch-- chocolate croissants were my wife's favorite!
We loved QC. We'll be back-- and when we are back you can be sure we'll stay at L'Hotel du Vieux-Quebec.

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
862 reviews
482 hotel reviews
common_n_hotel_reviews_1bd8 291 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

This really is a nice location in old town Quebec. Since we had stayed there before we were offered a 20% discount which was great. We opted for a superior room this time which was nice although the slanted ceilings made it feel a little claustrophobic. The staff were friendly as always and the complimentary water, hot chocolate and coffee were much appreciated. The breakfast baskets were so cute and we looked forward to them each day. I was impressed by how clean they keep the hotel with so many people coming in and out with snow mess all over their shoes. Internet access was great too. The lounge downstairs was very comfortable and the selection of free DVDs was great. Would definitely recommend this hotel!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WeeLuv2Travel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, New Brunswick, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

This was my first time staying at the L'Hotel du Vieux-Quebec and I would definitely stay here again if travelling to Quebec City. It is located on Rue-St. Jean inside the walls of old Quebec and is right next to all of the restaurants and shopping. Don't let the price of this hotel fool you, it is a beautiful hotel on both the inside and out and the service was excellent. There is temporary parking located right beside the building so that you can check in, but after that you need to park about 500 meters away from the building in an underground parking lot ($16 nightly). This was the only thing that I did not enjoy about this hotel as you need to walk outside and across the street just to get to your car. Not so much fun in a snow storm! The staff really went out of their way to make us feel welcome. They made suggestions as to where we should eat and offered us assistance in locating different attractions that we wanted to visit. The hotel offers free movies which was perfect after returning from a long day of sightseeing and even serves free popcorn to go with it! The room was clean and pretty spacious considering the location. New electronics and bathroom fixtures, as well as upscale bedding. Inside the room there is a brochure that includes a free self-guided walking tour with descriptions of all the historic buildings that are on the trail. I would highly recommend this to anyone interested in seeing the historic side of Old Quebec. It guides you along the fortress walls to the oldest street in Quebec city! It also takes you to great shopping and restaurants. I would recommend this hotel to anyone looking to stay inside the walls of Old Quebec.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jacalyn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

I have stayed many times in Quebec City however this was my first stay at the L'Hotel du Vieux -Quebec. It is conveniently located in the old part of Quebec. There is temporary parking right out from. I checked in and was provided a parking pass ($16) with in and out privileges just around the corner. The staff was exceedingly friendly and the hotel was very clean. The bed was comfortably with excellent choice of pillows (soft, medium and hard). My daughter was studying for a job interview. There is a beautiful living area on the main level that offered a quiet spot to read and enjoy a fire or use one of their computers. While she was studying I had the choice of over 600 CDs to choose from which you just sign in and out and watch in your room. They will even make popcorn for you-nice touch! To get great service, a spacious room, an updated bathroom (with a great shower!), a wonderful breakfast basket delivered to your room and comfortable bedding in an ideal location all at an unbelievably low price-this is tremendous value! Don't bother looking anywhere else if you want a great hotel at a reasonable price!

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OttawaRealt0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

I have stayed at this small hotel twice -- in January 2012 and again in January 2013. The accommodations and service were exceptional on both visits. The location of the hotel is excellent - inside the walls of the old city and only minutes from the main VIA rail station. It is walking distance to many excellent restaurants and also historical and cultural sites. There is some shopping nearby and the large Place Ste Foy shopping centre a short city bus ride away. Both times we visited we took business class VIA rail from Ottawa and enjoyed several stress-free days of pampering.

Room Tip: The double-queen room (with an additional murphy bed) offers lots of space for two adults to share a...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank BritanniaBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Vieux-Quebec

Property: Hotel du Vieux-Quebec
Address: 1190 rue St. Jean, Quebec City, Quebec G1R 1S6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#1 Green Hotel in Quebec City
#2 Family Hotel in Quebec City
#3 Romantic Hotel in Quebec City
#13 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel du Vieux-Quebec 3*
Number of rooms: 45
Official Description (provided by the hotel):
Ideally located in the heart of Old Quebec, this historic 45 roomed hotel is surrounded by cobblestone streets and ancient stone buildings housing cafes, restaurants, galleries and boutiques. Over the past few years, much time and care has been spent in renovating Hotel du Vieux-Quebec. Rooftop gardens, breakfast baskets* hung on your door, relaxing lounge with computers, library, games and fireplace all contribute to the renowned charm and character which has earned this hotel such great reviews. Hotel du Vieux-Quebec provides the type of authentic Quebec experience that can only be found in an independent hotel. Adding to its appeal, the hotel is an officially recognized and award winning leader in the environmental movement. Parking is convienently available across the street. All rooms are accessible by an elevator. *Breakfast is included with direct bookings to the hotel only. ... more   less 
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Also Known As:
Hotel Du Vieux-Quebec Quebec City

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